InsureShield Shipping Coverage

InsureShield Shipping Coverage

Grátis para instalar. Pode haver cobranças adicionais.
Classificação (3,1)
Avaliações

Destaques

Velocidade comprovada
  • Nenhum impacto negativo na loja virtual
A pedida certa para a sua empresa
  • Dá para usar direto no admin da Shopify

Sobre o app

Lançado

21 de janeiro de 2021

Idiomas

inglês

Integração com

Debut, Dawn, Minimal, Brooklyn, Venture, And More!

Insure shipments and get claims paid quickly so you can drive repeat sales and positive reviews.

With InsureShield® shipping insurance, you get protection for loss, damage and porch-pirated theft. The app is flexible, allowing you to set rules based on how you want insurance to apply to your fulfilled orders. You can even allow your customers to elect protection at checkout. And, if your customers don't select it, you can create a rule to elect coverage on their behalf. Claims and payments are handled through an online portal, making it easy for you to see status and pay bills.

With InsureShield® shipping insurance, you get protection for loss, damage and porch-pirated theft. The app is flexible, allowing you to set rules based on how you want insurance to apply to your fulfilled orders. You can even allow your customers to elect protection at checkout. And, if your customers don't select it, you can create a rule to elect coverage on their behalf. Claims and payments are handled through an online portal, making it easy for you to see status and pay bills. mais
  • Fast claim payments allow fast refunds & reorders improving customer experience.
  • Insure UPS, FedEx, & USPS packages against loss, damage and porch pirated theft.
  • Set rules for protection and offer customers the option to elect at checkout.

Preço

Você pode receber cobranças externas do parceiro de pagamentos UPS Capital Insurance Agency Inc. , fora da fatura da Shopify. Saiba mais

Grátis para instalar

You are charged $0.80 per $100 Express Carriers ($10,000 limit). $0.95 per $100 USPS ($5,000 limit). 0% deductible.

Grátis para instalar

You are charged $0.80 per $100 Express Carriers ($10,000 limit). $0.95 per $100 USPS ($5,000 limit). 0% deductible.

Todas as cobranças são faturadas em USD. Ver todas as opções de preço

12 avaliações
Classificação geral
3,1
Número por nível de avaliação
  • 75% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 25% das avaliações são de 1 estrelas
13 de dezembro de 2022

This protection is a No Brainer for any seller to have. It protects us and our clients and any expense is minimal for the peace of mind it provides. Porch Pirates beware InsureShield is there.

RAEZUM Door Lifts
Estados Unidos
Tempo gasto no app: 6 meses
UPS Capital Insurance Agency Inc. deixou uma resposta 13 de dezembro de 2022

Thank you for the wonderful review and for taking the time to share your feedback.  Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure.

3 de dezembro de 2022

Thought this app would be a plus but don't make the mistake of installing if you have any expectation of needing any service or if you happen to process any orders using a method other then shipping like pickup or local delivery.
When I first signed up they were helpful and a rep contacted me about my issues, but since that person promised to credit me for orders not shipped it has been months and they still haven't got it fixed.
It is literally impossible to reach anyone on their team, they offer an 800 number that always goes to voicemail and then don;t respond to your voicemails, mail support is the same all my messages constantly go ignored and on the rare occasion someone contacts you they never followup. I've never had to make a claim but with the service I've seen so far it does not bode well!

St. Kilian's Cheese Shop
Estados Unidos
Tempo gasto no app: 3 meses
UPS Capital Insurance Agency Inc. deixou uma resposta 5 de dezembro de 2022

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further to make things right. Someone from our team will be reaching out shortly.

30 de novembro de 2022

Started out great but has been going downhill quickly. Claims used to be approved in 1-2 days, now I'm waiting over a week (at least) on a claim to process. When it finally does process, it's almost never approved without them first asking for 3-4 different documents, in addition to all the documents I've already provided, documents which used to be enough to approve a claim. My current adjuster (Breanna) does not reply to my emails when I reach out. In addition to me uploading the conversation with my customer, the order history page that shows the order value and amount refunded - she's now asking for a Credit Memo, a Reshipment Tracking Number (even though we didn't re-ship anything), and also a "statement from the customer". What even is that? I'll never know because no one replies when I reach out to ask what is going on. I consistently sent them anywhere from $500 to $900 a month in premium payments (paid via invoice, credit card), but they now are having troubles paying out claims in the amount of $30-60 when I've provided full proof. We are a super small business so to pay this much money and stop getting anything in return for it, I now don't see this as "insurance" because clearly nothing is insured. Honestly, I'm considering stopping payment on this previous month's invoice because they paid out $0.00 to us in the month of November but we will owe them nearly $500 in premiums for said orders. So long story short - they started out great and won me over, but in the end, they are no better than Route or the others. I cannot recommend their services. The claims process has become slow and the agents will not reply to your contact attempts. Feel free to follow up with me if you want to make this right but as of now, our search for a new provider starts today. I will be reaching out to close my account and will also be requesting that my most recent invoice by waived since you paid out nothing and provided zero coverage. I'll also be sharing this information with Shopify support.

Joco Records
Estados Unidos
Tempo gasto no app: Aproximadamente 1 ano
UPS Capital Insurance Agency Inc. deixou uma resposta 30 de novembro de 2022

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Someone from our team will be reaching out shortly.

Sobre o app

Lançado

21 de janeiro de 2021

Idiomas

inglês

Integração com

Debut, Dawn, Minimal, Brooklyn, Venture, And More!

Desenvolvido por UPS Capital Insurance Agency Inc.

Sobre UPS Capital Insurance Agency Inc.

Avaliação média: 3,1

Constrói apps para a App Store da Shopify há 2 anos

Atendimento

Envie uma mensagem

1-800-711-5912

insureshieldsupport@ups.com

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

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