InsureShield Package Protect
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Destaques
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Dá para usar direto no admin da Shopify
Sobre o app
Lançado
21 de janeiro de 2021
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Garantias e seguro , Gerenciamento de estoque - OutroFunciona com
Debut, Dawn, Minimal, Brooklyn, Venture, And More!Assegure os envios e receba reivindicações pagas rapidamente para que você possa impulsionar vendas recorrentes e avaliações positivas.
Tenha tranquilidade com a proteção pay-as-you-go para contratempos de envio como danos, perda, & roubo de pacotes na varanda. Configure regras para cobrir automaticamente seus pedidos. Dê aos clientes a capacidade de proteger seus pedidos no checkout ou escolha a cobertura para eles caso optem por não participar. Com reivindicações geralmente pagas em questão de dias, acompanhe-as 24/7 & pague sua fatura mensal por meio de um portal online. As taxas de proteção de pacotes são aplicadas a pedidos atendidos com base em suas preferências.
- Cobertura de pacote multi-transportadora contra perda, dano e roubo de pacotes na varanda
- Regras flexíveis para proteger todos ou certos envios com base em valor, SKU ou geo
- Habilite a cobertura do carrinho de checkout & permita que os clientes escolham a proteção do pacote
- Melhore a experiência do cliente com reembolsos/reordenações rápidos devido a pagamentos rápidos de reivindicações
- Obtenha suporte dedicado para suas perguntas sobre proteção de envio & reivindicações
Contém texto traduzido automaticamente
Preços
Você pode receber cobranças externas do parceiro de pagamentos UPS Capital Insurance Agency Inc. , fora da fatura da Shopify. Saiba mais
Grátis para instalar
UPS/FedEx/DHL: R$0,80 por R$100 (limite de R$10K). Consumidor/Outros: R$0,95 por R$100 (limite de R$5K).0% de franquia
Grátis para instalar
UPS/FedEx/DHL: R$0,80 por R$100 (limite de R$10K). Consumidor/Outros: R$0,95 por R$100 (limite de R$5K).0% de franquia
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Todas as cobranças são faturadas em USD. Ver todas as opções de preço
52 avaliações
I've had the app installed on both my shopify stores and have been using it for a few months now. The app itself glitches a lot. They need to work on that. Additionally, you have to click on too many different options to find the one thing you're looking for. It could be a bit more user friendly.
My claims have been processed in a timely manner, and the filing process itself is super easy. The only thing I don't like is you don't get reimbursed for the shipping cost, meaning what you paid to ship the package that either got lost or damaged, even though 1000% of the time it's UPS's fault. I don't think that's fair at all because I now have to pay for shipping once again to send the customer a replacement. So the initial shipping cost should be reimbursed too.
Customer service is 5 stars for me. Patrick and Charles are super friendly, helpful, and responsive.
Overall, I am satisfied with the app. I now have peace of mind knowing that if my customer's packages are missing or damaged, I can be confident that UPS capital will reimburse me for it, minus the shipping cost.
Hi Exquisite Designs Home Décor, thank you for the wonderful review, we are glad that you enjoyed our customer support team & our quick claims process! We’d like to share that our coverage policies can help reimburse on shipping costs. If you have any questions on how to file a claim including shipping costs or review status of previous claims, please reach out to us at insureshieldsupport@ups.com. Thank you again for your review, any feedback is helpful to our team and helps us get better.
We really like using the Insure Shield app on shopify to protect our packages. They have been a life saver for our wholesale and retail site. Making a claim is easy & the agents are very responsive.
Thank you for the wonderful review! We prioritize our customer service and easy claims process so it is great to hear that you’ve had a great experience with our app!
App has some glitches but has gotten better since we first installed it. Pretty good about being able to get ahold of someone and follow through is also pretty good.
Hi TCP Pro Racing, it’s great to hear that the app has improved for you after installation & that you’re having good experiences with our customer support team so far. Here’s to happy shipping!
It is easy to work with this app. However, I was skeptical at the beginning. Now we have quick replies to our queries.
We are glad that you had a great experience with our app so far! That’s what we call the brighter side of shipping!
I submitted my first claim after months and it has taken a month to get a response only asking for the tracking number because their system is not working properly.
Horrible first-time experience.
UPDATE, Yes I mentioned the tracking number above. Why did it take me to email you a month later to get a response that you needed a tracking number?
Hi Aqua Lab Technologies - we are so sorry to hear about the inconvenience you experienced when filing your first claim with us. After doing some investigation, we identified there was an issue with the first tracking number you provided with your claim. Upon receiving an updated tracking number, your claim was immediately submitted for payment on 12/20.
We hope that clears up any confusion and would be happy to chat more if you have any additional questions or concerns.
Sobre o app
Lançado
21 de janeiro de 2021
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Garantias e seguro , Gerenciamento de estoque - OutroFunciona com
Debut, Dawn, Minimal, Brooklyn, Venture, And More!Desenvolvido por UPS Capital Insurance Agency Inc.
Sobre UPS Capital Insurance Agency Inc.
Avaliação média: 4,3
Constrói apps para a App Store da Shopify há 3 anos
35 Glenlake Parkway NE, Atlanta, GA, 30328, US
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