Classificação geral
4,3
Número por nível de avaliação
  • 78% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 11% das avaliações são de 1 estrelas
20 de abril de 2024

muy buena y muy rapida la resolucion de casos de reclamos, Fue muy buena decision de nuestra compañia tomar la cobertura de seguro de envios. gracias por atencion. Mil veces recomendado

AAA Craft Wire
Estados Unidos
5 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 22 de abril de 2024

Hola AAA Craft Wire, gracias por esta increíble reseña y por recomendar la aplicación InsureShield. Priorizamos excelentes experiencias de envío y estamos seguros de que cumplimos con los requisitos aquí para usted. ¡Por un feliz envío!

18 de abril de 2024

Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.

Charmboxmen
Estados Unidos
5 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 22 de abril de 2024

Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.

15 de abril de 2024

A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so

Olfactoryfactoryllc
Estados Unidos
Aproximadamente 2 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 17 de abril de 2024

That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.

29 de janeiro de 2024

We really like using the Insure Shield app on shopify to protect our packages. They have been a life saver for our wholesale and retail site. Making a claim is easy & the agents are very responsive.

Beaded Blondes Wholesale
Estados Unidos
6 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 31 de janeiro de 2024

Thank you for the wonderful review! We prioritize our customer service and easy claims process so it is great to hear that you’ve had a great experience with our app!

18 de janeiro de 2024

It is easy to work with this app. However, I was skeptical at the beginning. Now we have quick replies to our queries.

Prolisok
Estados Unidos
4 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 31 de janeiro de 2024

We are glad that you had a great experience with our app so far! That’s what we call the brighter side of shipping!

14 de novembro de 2023

Fantastic support! They are a great team to work with. I needed a bit of code adjustments and they responded and fixed the issue immediately. Thank you!

VOELEN
Estados Unidos
Aproximadamente 1 ano usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 15 de novembro de 2023

Hi VOELEN,

We are so glad to hear that you had a great experience with our support team! Our team appreciates the positive feedback and is dedicated to providing you the best support. Happy shipping!

13 de abril de 2021

App was seamless to integrate and having the ability to customize our products coverage is a nice touch overall. Satisfied with my customer's claim experience as well.

The Hive Experience
Estados Unidos
Aproximadamente 3 anos usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 14 de abril de 2021

Thank you for the wonderful review and for taking the time to share your feedback with InsureShield.  Our priority is customer service and we are ecstatic that we met that mark!

Data de edição: 17 de janeiro de 2024

I had problems setting up billing as I kept getting error messages, and had to write an e-mail to InsureShield support, but in the end it sorted itself out. The rest of my startup with InsureShield went smoothly.

The app is currently running smoothly with no further issues. Customer support has been very supportive, especially Charles...thanks for your help.

Coffeio.store
Estados Unidos
4 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 20 de setembro de 2023

Hi Coffeio.store, we are glad that you were able to smoothly set up the InsureShield app after the initial error messages. This feedback is helpful to our team and helps us improve. Here’s to happy shipping!

21 de março de 2023

Great experience with them on getting our products out. We appreciate the service and will continue working with them in the future.

Bunn Gear
Estados Unidos
Aproximadamente 2 anos usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 21 de março de 2023

Thank you Bunn Gear for the kind review! We are thrilled that you have had a good experience using InsureShield and are happy with our service. Customers like you are always a joy to work with. Happy shipping!

Data de edição: 11 de junho de 2021

Loving this app!...Easy to use, and flexible coverage for my products.
What I like the most is that it is helping me with shipping problems that happen frequently with multiple carriers, and the best part is that I am able to keep my customers happy!!

GFIT activewear
Estados Unidos
Aproximadamente 2 anos usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 25 de março de 2021

GFIT activewear - that's what we call the brighter side of shipping! Keeping your customers happy is paramount. Glad you see the flexibility in what you can cover and the ease of use.