Avaliações (57)

Classificação geral
3,8
Número por nível de avaliação
  • 75% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 14% das avaliações são de 1 estrelas
2 de maio de 2023

Best App for Jewelry store very simple to use and easy integration
you can ship with peace of mind that all your goods will be insured
great customer service

JA Inc
Estados Unidos
6 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 2 de maio de 2023

Thank you for the review JA Inc, we're glad you love InsureShield! Our goal is to keep you and your customers happy, so it's great to hear about your positive experience with our customer service. Here's to happy shipping!

13 de dezembro de 2022

This protection is a No Brainer for any seller to have. It protects us and our clients and any expense is minimal for the peace of mind it provides. Porch Pirates beware InsureShield is there.

RAEZUM Door Lifts
Estados Unidos
6 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 13 de dezembro de 2022

Thank you for the wonderful review and for taking the time to share your feedback.  Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure.

29 de janeiro de 2024

We really like using the Insure Shield app on shopify to protect our packages. They have been a life saver for our wholesale and retail site. Making a claim is easy & the agents are very responsive.

Beaded Blondes Wholesale
Estados Unidos
6 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 31 de janeiro de 2024

Thank you for the wonderful review! We prioritize our customer service and easy claims process so it is great to hear that you’ve had a great experience with our app!

13 de fevereiro de 2023

InsureShield was so easy and quick to add to my Shopify store (thanks to the rep who helped me - thank you Lexxi!). It added a layer of protection that would allow customers to rest easy if anything were to happen to their package. I like that I was given the option to cover if the customer didn’t want to purchase it for themselves & how easy it is for them to add the protection at checkout. I would recommend InsureShield to any small business looking for a way to offer their customers the confidence to shop worry-free.

Stay Down To Earth
Estados Unidos
5 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 13 de fevereiro de 2023

Thank you for your kind review! We love to hear that your experience has been quick and easy and you are happy with your coverage options. We always aim to deliver a 5 star experience to our customers and we are thrilled that we have met the mark.

11 de julho de 2023

I cannot say enough good things about my experience with InsureShield. I have had some questions and needed some assistance since starting with InsureShield and service has been phenomenal!
I am a former user of a different insurance service and had to make a change because claims were paid but took weeks/hours to resolve. The InsureShield process for claims is so much easier and quicker. Thank you, InsureShield!

RTC Fitness Equipment
Estados Unidos
5 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 13 de julho de 2023

Thank you for the wonderful review RTC Fitness Equipment! We are so happy to hear that you had a positive experience with our customer support & claims process. Here’s to happy shipping!

13 de abril de 2023

Before, UPS Insureshield had to get insurance for each package when generating the shipping label; now, it is done automatically and gives the Customer the option of adding the insurance to their cart. It has been about six months since I started using it, and after the initial setup, it has been 'setup and forget.' Works seamlessly in the background. Had one claim which took 3 weeks to resolve with minimal fuss.

ArtByPino.com
Estados Unidos
5 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 13 de abril de 2023

Thank you for the kind review! We love to hear that InsureShield has been a seamless experience for you and that you had a good claims process. Happy shipping!

1 de outubro de 2021

As a Shopify Plus merchant we never found value in spending the time to deal with the lengthy process of filing claims with the carriers for damaged or lost shipments. InsureShield for Shopify provides us with one solution and one process that makes filing claims simple and effective regardless of carrier.

PROCAM Photo & Video Gear
Estados Unidos
4 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 1 de outubro de 2021

That's what we call the brighter side of shipping! We are happy to hear you had a positive experience with InsureShield.

Data de edição: 17 de janeiro de 2024

I had problems setting up billing as I kept getting error messages, and had to write an e-mail to InsureShield support, but in the end it sorted itself out. The rest of my startup with InsureShield went smoothly.

The app is currently running smoothly with no further issues. Customer support has been very supportive, especially Charles...thanks for your help.

Coffeio.store
Estados Unidos
4 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 20 de setembro de 2023

Hi Coffeio.store, we are glad that you were able to smoothly set up the InsureShield app after the initial error messages. This feedback is helpful to our team and helps us improve. Here’s to happy shipping!

18 de agosto de 2021

We really love UPS Capital so far! Makes having coverage for every order super easy, and their customer service is on top of it! I never thought getting insurance payouts for order damages could be SO easy.

Cait and Co
Estados Unidos
4 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 18 de agosto de 2021

Thank you for the wonderful review. 5 stars is great. We really appreciate that you would take the time to share your feedback.  Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

18 de janeiro de 2024

It is easy to work with this app. However, I was skeptical at the beginning. Now we have quick replies to our queries.

Prolisok
Estados Unidos
4 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 31 de janeiro de 2024

We are glad that you had a great experience with our app so far! That’s what we call the brighter side of shipping!