Classificação geral
4,3
Número por nível de avaliação
  • 78% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 11% das avaliações são de 1 estrelas
9 de fevereiro de 2023

We have been very pleased with the way InsureShield Shipping Coverage has worked for our customers and integrated into our checkout process. By giving customers the option to insure their products, they can securely purchase goods on our website with peace of mind all the way to delivery.

thecncsource.com
Estados Unidos
2 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 9 de fevereiro de 2023

Thank you for your kind review! We love to hear that your experience has been great. We always aim to deliver a 5 star experience to our customers and we are thrilled that we have met the mark.

13 de abril de 2023

UPS Insureshield has saved my business so much time and money! The only way to ship! Your company needs! You won't be disappointed.

Limbsaw
Estados Unidos
8 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 13 de abril de 2023

Thank you Limbsaw for the kind review! We are thrilled that you have had a good experience using InsureShield and are happy with our service. Customers like you are always a joy to work with. Happy shipping!

20 de abril de 2023

Their customer service is top notch! We appreciate all your help in resolving the issues and kept us updated in every steps.

Mamma Mia Covers
Estados Unidos
12 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 20 de abril de 2023

Thank you Mamma Mia Covers for the kind review! We love to hear that you are happy with our customer service and we have helped resolve any issues. Happy shipping!

6 de março de 2023

Easy sign up. No monthly fees. I needed more than $100 of insurance on my packages. It adds an option at check out, after choosing UPS, I typed in the amount the package is worth. It was so easy. Patrick even called me to help finish the sign up process.

Barton Market LLC
Estados Unidos
18 dias usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 6 de março de 2023

We're glad you love InsureShield! Our goal is to keep you and your customers happy. We are thrilled Patrick was able to help you sign up. Here's to happy shipping!

21 de fevereiro de 2023

Great product and I love that I can give the customer the option to either use the shipping insurance or not. I have not filed a claim yet but am interested to see how the process goes. The only complaint that I have is who is eligible for the coverage I have received conflicting answers from UPS Capital team members, some answers in writing would be awesome to clarify the terms.

Takeoneairsoft
Estados Unidos
5 dias usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 22 de fevereiro de 2023

Thank you for the review. We are thrilled that you are happy with your insurance options. We hope that Patrick from our team was able to clarify and answer your questions. Thank you for the valuable feedback!

14 de fevereiro de 2023

Patrick has been super helpful getting us set up, we are excited to start using UPS capital for Shopify!

Niven Morgan
Estados Unidos
10 dias usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 14 de fevereiro de 2023

We are thrilled that you've had an excellent experience with the help of Patrick! Thank you for the kind feedback and review. We hope you will continue to have an excellent customer experience.

13 de dezembro de 2022

This protection is a No Brainer for any seller to have. It protects us and our clients and any expense is minimal for the peace of mind it provides. Porch Pirates beware InsureShield is there.

RAEZUM Door Lifts
Estados Unidos
6 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 13 de dezembro de 2022

Thank you for the wonderful review and for taking the time to share your feedback.  Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure.

7 de março de 2023

A great app to offer insurance coverage for shipments large and small. Improves our customer experience and shipping protection.

Gnarly Nutrition
Estados Unidos
Aproximadamente 1 mês usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 7 de março de 2023

We are happy to hear you had a positive experience with InsureShield. Our goal is to keep you and your customers happy. Thank you for the kind review!

Data de edição: 11 de junho de 2021

Loving this app!...Easy to use, and flexible coverage for my products.
What I like the most is that it is helping me with shipping problems that happen frequently with multiple carriers, and the best part is that I am able to keep my customers happy!!

GFIT activewear
Estados Unidos
Aproximadamente 2 anos usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 25 de março de 2021

GFIT activewear - that's what we call the brighter side of shipping! Keeping your customers happy is paramount. Glad you see the flexibility in what you can cover and the ease of use.

Data de edição: 16 de julho de 2021

Over the past couple of years, we have tested Shipsurance, Route Package Protection, and InsureShield. And to be very honest, InsureShield is the best one by a million miles. InsureShield gives us the peace of mind that Shipsurance never could. It was close to a nightmare working with Shipsurance on a claim, they would make us (and our customers) wait more than two weeks before asking us for another document from the shipping carrier for no reason. But InsureShield, which is technically run by UPS, so they already know what the entire story behind a lost shipment is. Getting reimbursed for any lost shipments is virtually painless with InsureShield. Route Package Protection is also good, but InsureShield has much better coverage rates, faster reimbursements, and excellent customer support. And, even though they are run by UPS, they also insure USPS and other carrier packages as well. Highly recommended!

Jewelry Outlet
Estados Unidos
12 meses usando o app
UPS Capital Insurance Agency Inc. deixou uma resposta 27 de julho de 2021

Thanks for the review. You’ve got us seeing stars! 5 of them, WOW! We like helping our customers and we want you to have positive experiences. With InsureShield, most all-risk claims are paid in just a few days. We understand that dealing with insurance claims can be challenging for a business, and it is important for you to recover losses as soon as possible so you can serve your customers. If you ever have questions, we’re here for you. You may also want to check out: https://upscapital.com/claims-overview/