InsureShield Shipping Coverage

Provide a premium customer experience in the event of a shipping loss or damage.

Cover your UPS, USPS and FedEx shipments in one easy app with quickly paid claims up to your sales value. And at a rate less expensive than carrier liability.

Customer Experience is Everything

A bad shipping experience has repercussions. So when a shipment is lost or damaged in transit or stolen from a porch, your reputation is in the balance. With InsureShield™ shipping insurance, you have the power to create loyalty and repeat purchases by taking care of your customer, knowing claims are paid quickly

One Simple App

By using the InsureShield app you can request coverage for your UPS, FedEx and USPS shipments with rules-based coverage. It syncs directly with your Shopify® store and applies your insurance preferences when an order is fulfilled.

You have complete flexibility to choose what gets covered based on your business needs. Cover all your shipments, or select rules based on:

• Your minimum order value
• Items or SKUs you want to insure (The app automatically imports SKUs from your Shopify store)
• Domestic and/or international delivery destination

Superior Coverage for a Superior Customer Experience

Things happen in shipping. That’s why InsureShield protection offers:

• Coverage for damage and loss, including goods that mysteriously disappear from the front porch
• Reimbursement up to the invoice value of the goods plus shipping costs
• Expedited reshipment costs up to 20% of the insured value of the goods can be reimbursed so you easily reship a package.
• 90 days to report concealed damage and 9 months to file a claim giving you and your customers time to identify any issues
• Coverage for goods that are refused or undelivered, giving you round trip protection

There’s no required minimum fee per order and no limit to the number of orders that must be insured.

Stress-free Claims

Get peace of mind knowing claims are quickly paid. No need to put your carriers on notice or waiting on carriers to approve your claim. With InsureShield coverage, you:

• File directly with us instead of filing with the carrier
• Manage claims 24/7 with our online claims portal

Additional Details

• Fulfilled orders must include the carrier and tracking number to be eligible for the express carrier rate. All orders fulfilled without a carrier and a tracking number will be assessed at the USPS rate
• You will start accruing charges on fulfilled orders based on your insurance preferences after you receive policy confirmation
• You’ll be invoiced monthly by UPSCIA, Inc., a licensed insurance producer
• Limits and deductibles may apply
• Refer to policy documents for full coverage details and exclusions