InsureShield Package Protect
- Prijs
-
Gratis te installeren. Er kunnen extra kosten van toepassing zijn.
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
- Beoordeling
- 3,8 (57)
- Ontwikkelaar
- UPS Capital Insurance Agency Inc.
Galerij met uitgelichte afbeeldingen
Verzeker zendingen en krijg claims snel uitbetaald zodat je herhaalaankopen en positieve beoordelingen kunt stimuleren.
Krijg gemoedsrust met pay-as-you-go bescherming voor verzendproblemen zoals schade, verlies en diefstal van het portiek. Stel regels in om je bestellingen automatisch te dekken. Geef klanten de mogelijkheid om hun bestellingen bij het afrekenen te beschermen of kies dekking voor hen als ze zich afmelden. Met claims die meestal binnen enkele dagen worden uitbetaald, kun je ze 24/7 gemakkelijk volgen en je maandelijkse factuur betalen via een online portaal. Verzendbeschermingskosten worden toegepast op voltooide bestellingen op basis van je voorkeuren.
- Multi-vervoerder pakketdekking tegen verlies, schade en diefstal van het portiek
- Flexibele regels om alle of bepaalde zendingen te beschermen op basis van waarde, SKU of geo
- Schakel dekking van het afrekenmandje in en laat klanten kiezen voor pakketbescherming
- Verbeter de klantervaring met snelle terugbetalingen/herbestellingen dankzij snelle claimbetalingen
- Krijg toegewijde ondersteuning voor je verzendbescherming en claimvragen
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
Debut, Dawn, Minimal, Brooklyn, Venture, And More!Categorieën
Prijs
Er kunnen door UPS Capital Insurance Agency Inc. externe kosten in rekening worden gebracht, los van je Shopify-factuur. Meer informatie
Gratis
Gratis te installeren
UPS/FedEx/DHL: $0,80 per $100 (limiet $10K). Consument/Overig: $0,95 per $100 (limiet $5K). 0% eigen risico
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Alle prijsopties
Recensies (57)
This app started off great. Unfortunately, over the past few months it has turned into hot garbage. The transactions won't even load no matter how many times I refresh the page.
We're still getting charged for transactions, and we can't even see them at all.
Shipments are being skipped over, allowing packages to not receive insurance coverage randomly. We're out several claims that were supposed to be covered automatically and can't be covered now because their system just skips covering random orders for no reason.
Support used to be good as well. Unfortunately, when you send a support request. It takes about a week to get a reply and the person that replies can't even help you. They act as a go between between you and the actual tech support people, and it takes about a week each time for a response and the problem is not resolved ever.
The app is completely broken, yet they will continue to charge you for transactions that you can't even see. And even when you could see them, they would just skip over random shipments, so when you go to file a claim, they don't have to pay because it doesn't show to be insured.
You can't even dispute it with them because all you see is a charge on your credit card for the month of transactions, but you can't see if that transaction was even covered because the app is broken.
I can no longer recommend this app.
The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!
We are ecstatic to hear that you had a great experience with our team and claims filing process! Thank you for sharing this wonderful review with us and here’s to happy shipping.
Was great for first couple of months. If you actually need to use the insurance (i.e. file claims) they will rapidly increase your rates with no warning. They also won't allow you to negotiate or bring down your rates once they do this. They will also charge insurance for full MSRP value on products, even if the customer received a discount, or the item was on sale at the time. There's a lot of work needed, but it worked well for us in the beginning.
Thank you for your review. We are sorry to hear that your experience was not ideal. We appreciate you bringing this to our attention. A member of our team will reach out to get more details to assist you.
A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so
That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.
Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.
Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.
Ondersteuning
UPS Capital Insurance Agency Inc. kan al je vragen beantwoorden over InsureShield Package Protect.
Ontwikkelaar
Geïntroduceerd
21 januari 2021
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