InsureShield Package Protect
配图图库
亮点
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可直接在 Shopify 后台使用
保险运输并快速获得赔偿，以便您可以推动重复销售和积极评论。
通过按需支付保护来获得安心，以应对运输过程中的意外，如损坏、丢失和门廊被盗。设置规则以自动覆盖您的订单。让客户有能力在结账时保护他们的订单，或者如果他们选择退出，则为他们选择保险。赔偿通常在几天内支付，可以轻松地24/7跟踪他们，并通过在线门户支付您的月度发票。包裹保护费用根据您的偏好应用于已完成的订单。无订阅费。
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多承运人包裹保险，保护免受损失、损坏和门廊被盗
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根据价值、SKU或地理位置保护所有或某些货物的灵活规则
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启用结账购物车保护并允许客户选择包裹保护
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由于快速赔偿，改善客户体验，快速退款/重新下单
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为您的运输保护和索赔问题提供专门的支持
包含自动翻译的文本
定价
外部费用可能由 UPS Capital Insurance Agency Inc. 收取，不会计入您的 Shopify 发票。 详细了解
免费安装
UPS/FedEx/DHL：每$100收费$0.80（限额$10K）。消费者/其他：每$100收费$0.95（限额$5K）。0%自付额
免费安装
UPS/FedEx/DHL：每$100收费$0.80（限额$10K）。消费者/其他：每$100收费$0.95（限额$5K）。0%自付额
46 条评论
Fantastic support! They are a great team to work with. I needed a bit of code adjustments and they responded and fixed the issue immediately. Thank you!
Hi VOELEN,
We are so glad to hear that you had a great experience with our support team! Our team appreciates the positive feedback and is dedicated to providing you the best support. Happy shipping!
This app just keeps getting worse. The app on my store has not allowed me to use it for 2 months now. I've been reaching out to customer support that entire time. Their phone number goes to a voice mailbox that is full (unprofessional). I cannot adjust the settings of my claims or see recent transactions anymore. I've been trying to reach out to someone at UPS Capital to do something as simple as update my email on file with them and nothing has happened for 2+ months now. Sadly, I cannot recommend this app. What's upsetting is although they will not reply to any emails or phone calls, they have problem auto billing our credit card on file like clockwork every single month. I'm hoping someone reads this, takes it seriously and actually solves this issue for us - because your customer support hotlines and email address are going 100% ignored. I also have a claim that has been under "investigation" for 2 weeks now and the claim agent won't reply to me when I ask what the hold up is.
--- UPDATE ----
Yes, you reached out to me to fix it. But as of today, I am getting all the same error messages again and cannot access the app or adjust settings. I've emailed, now I wait for a response (last time, it took 2.5 months before someone got back to me and fixed it). We haven't filed a claim now in two months, yet we send you hundreds of dollars a month.
Hi Joco Records, we appreciate you bringing this to our attention. We are sorry to hear that you are experiencing issues with getting connected to our customer support team & with your claims process. We want to make sure that we rectify this issue for your business and have forwarded this over to a member of our team who will be in touch shortly.
UPDATED: Hi Joco Records, we wanted to reach out to provide you an update to your issue – the claim that you’ve filed has been paid and we have resolved the application issues that you were running into. Your satisfaction is important to us and we want to thank you for the feedback as it is helpful for our team to improve.
Didn't even have a chance to use the app, it's coming back with an error code, I'll be more than willing to change this to 5 stars if I can get re-onboarded again, 3 stars because customer service was great reaching out to me initially!
UPDATED 11/15
Hello XOXO Virgin Hair, we have launched new enhancements to improve our app performance this week and will be migrating our servers soon for better app support. We appreciate your patience as we make these enhancements. Please let us know if you have any questions in the meantime.
Hi XOXO Virgin Hair, thank you for bringing this issue to our attention. We are happy to hear that you had a great experience with our customer service team and our team is diligently investigating the error code in order to resolve this issue for you.
I cannot say enough good things about my experience with InsureShield. I have had some questions and needed some assistance since starting with InsureShield and service has been phenomenal!
I am a former user of a different insurance service and had to make a change because claims were paid but took weeks/hours to resolve. The InsureShield process for claims is so much easier and quicker. Thank you, InsureShield!
Thank you for the wonderful review RTC Fitness Equipment! We are so happy to hear that you had a positive experience with our customer support & claims process. Here’s to happy shipping!
Unfortunately, they're just like every other insurer. Sell "peace of mind" only to deny every claim based on some obscure excuse. First claim out of the gate was denied, so I've canceled my account. Just wasting money...
We are sorry to hear that your experience with our claims process was less than 5-stars. We would like the opportunity to talk and investigate your feedback further. A member of our team will be reaching out shortly to assist you.
UPDATED: Hi Zaar Guitars, thank you for your patience as we look into this issue for you. Our team discovered that there was a store discount applied to the order that made the order value, that was sent to us, $0.00. When our team receives an order with a $0.00 order value, our team automatically un-insures the order due to the fact that there is no order value to assign a premium to. We apologize for the inconvenience, please feel free to reach out with any additional questions.
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