InsureShield Package Protect
配图图库
亮点
-
可直接在 Shopify 后台使用
保险运输并快速获得索赔，以便您可以推动重复销售和积极的评论。
通过按需支付保护来对运输中的意外如损坏、丢失、&门廊被盗等保持平静。设置规则以自动覆盖您的订单。让客户有能力在结账时保护他们的订单，或者如果他们选择退出，则为他们选择覆盖。索赔通常在几天内支付，可以轻松地24/7跟踪他们并通过在线门户支付您的月度发票。包裹保护费用根据您的偏好应用于已完成的订单。
- 多承运人包裹保障，防止丢失、损坏和门廊被盗
- 根据价值、SKU或地理位置保护所有或某些货物的灵活规则
- 启用结账购物车覆盖并允许客户选择包裹保护
- 由于快速索赔付款，改善客户体验，提供快速退款/重新下单
- 为您的运输保护和索赔问题提供专门的支持
包含自动翻译的文本
定价
外部费用可能由 UPS Capital Insurance Agency Inc. 收取，不会计入您的 Shopify 发票。 详细了解
免费安装
UPS/FedEx/DHL：每$100收费$0.80（限额$10K）。消费者/其他：每$100收费$0.95（限额$5K）。0%自付额
免费安装
UPS/FedEx/DHL：每$100收费$0.80（限额$10K）。消费者/其他：每$100收费$0.95（限额$5K）。0%自付额
52 条评论
I've had the app installed on both my shopify stores and have been using it for a few months now. The app itself glitches a lot. They need to work on that. Additionally, you have to click on too many different options to find the one thing you're looking for. It could be a bit more user friendly.
My claims have been processed in a timely manner, and the filing process itself is super easy. The only thing I don't like is you don't get reimbursed for the shipping cost, meaning what you paid to ship the package that either got lost or damaged, even though 1000% of the time it's UPS's fault. I don't think that's fair at all because I now have to pay for shipping once again to send the customer a replacement. So the initial shipping cost should be reimbursed too.
Customer service is 5 stars for me. Patrick and Charles are super friendly, helpful, and responsive.
Overall, I am satisfied with the app. I now have peace of mind knowing that if my customer's packages are missing or damaged, I can be confident that UPS capital will reimburse me for it, minus the shipping cost.
Hi Exquisite Designs Home Décor, thank you for the wonderful review, we are glad that you enjoyed our customer support team & our quick claims process! We’d like to share that our coverage policies can help reimburse on shipping costs. If you have any questions on how to file a claim including shipping costs or review status of previous claims, please reach out to us at insureshieldsupport@ups.com. Thank you again for your review, any feedback is helpful to our team and helps us get better.
We really like using the Insure Shield app on shopify to protect our packages. They have been a life saver for our wholesale and retail site. Making a claim is easy & the agents are very responsive.
Thank you for the wonderful review! We prioritize our customer service and easy claims process so it is great to hear that you’ve had a great experience with our app!
App has some glitches but has gotten better since we first installed it. Pretty good about being able to get ahold of someone and follow through is also pretty good.
Hi TCP Pro Racing, it’s great to hear that the app has improved for you after installation & that you’re having good experiences with our customer support team so far. Here’s to happy shipping!
It is easy to work with this app. However, I was skeptical at the beginning. Now we have quick replies to our queries.
We are glad that you had a great experience with our app so far! That’s what we call the brighter side of shipping!
I submitted my first claim after months and it has taken a month to get a response only asking for the tracking number because their system is not working properly.
Horrible first-time experience.
UPDATE, Yes I mentioned the tracking number above. Why did it take me to email you a month later to get a response that you needed a tracking number?
Hi Aqua Lab Technologies - we are so sorry to hear about the inconvenience you experienced when filing your first claim with us. After doing some investigation, we identified there was an issue with the first tracking number you provided with your claim. Upon receiving an updated tracking number, your claim was immediately submitted for payment on 12/20.
We hope that clears up any confusion and would be happy to chat more if you have any additional questions or concerns.
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