InsureShield Package Protect
- 定价
-
免费安装。 可能收取其他费用。
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
- 评分
- 3.8 (57)
配图图库
为货物投保并快速获得理赔，以推动重复销售和积极评价。
通过按需付费的保护措施，确保运输事故如损坏、丢失和门廊盗窃的安心。设置规则自动覆盖您的订单。让客户在结账时保护他们的订单，或者在他们选择退出时为他们选择覆盖。理赔通常在几天内支付，您可以全天候轻松跟踪并通过在线门户支付月度发票。根据您的偏好，包裹保护费用适用于已履行的订单。
- 多承运商包裹覆盖，防止丢失、损坏和门廊盗窃
- 灵活的规则，根据价值、SKU或地理位置保护所有或特定货物
- 启用结账车保护，让客户选择包裹保护
- 通过快速理赔支付改善客户体验，快速退款/重新订购
- 为您的运输保护和理赔问题提供专门支持
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
评论 (57)
This app started off great. Unfortunately, over the past few months it has turned into hot garbage. The transactions won't even load no matter how many times I refresh the page.
We're still getting charged for transactions, and we can't even see them at all.
Shipments are being skipped over, allowing packages to not receive insurance coverage randomly. We're out several claims that were supposed to be covered automatically and can't be covered now because their system just skips covering random orders for no reason.
Support used to be good as well. Unfortunately, when you send a support request. It takes about a week to get a reply and the person that replies can't even help you. They act as a go between between you and the actual tech support people, and it takes about a week each time for a response and the problem is not resolved ever.
The app is completely broken, yet they will continue to charge you for transactions that you can't even see. And even when you could see them, they would just skip over random shipments, so when you go to file a claim, they don't have to pay because it doesn't show to be insured.
You can't even dispute it with them because all you see is a charge on your credit card for the month of transactions, but you can't see if that transaction was even covered because the app is broken.
I can no longer recommend this app.
The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!
We are ecstatic to hear that you had a great experience with our team and claims filing process! Thank you for sharing this wonderful review with us and here’s to happy shipping.
Was great for first couple of months. If you actually need to use the insurance (i.e. file claims) they will rapidly increase your rates with no warning. They also won't allow you to negotiate or bring down your rates once they do this. They will also charge insurance for full MSRP value on products, even if the customer received a discount, or the item was on sale at the time. There's a lot of work needed, but it worked well for us in the beginning.
Thank you for your review. We are sorry to hear that your experience was not ideal. We appreciate you bringing this to our attention. A member of our team will reach out to get more details to assist you.
A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so
That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.
Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.
Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.
支持
UPS Capital Insurance Agency Inc. 可以回答您关于 InsureShield Package Protect 的任何问题。
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