Reseñas (13)

Calificación general
1,5
Recuentos por nivel de calificación
  • El 15% de las calificaciones son de 5 estrellas
  • El 31% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 54% de las calificaciones son de 1 estrellas
5 de octubre de 2024

Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*

meraki.
Reino Unido
Más de 2 años usando la aplicación
30 de julio de 2024

Make the website super slow, and lack integration parameters. Please make it better for Shopify!

Walleu
Portugal
9 meses usando la aplicación
21 de mayo de 2024

Currently listed as 'Unsupported' within Shopify.

Flight Panels
Reino Unido
Alrededor de 1 año usando la aplicación
6 de mayo de 2017

App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.

Pure Hearts International
Estados Unidos
Más de 1 año usando la aplicación
10 de enero de 2017

It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit ...

Hello Greenpeacookie Com
Estados Unidos
7 meses usando la aplicación
Fecha de modificación: 8 de julio de 2017

Great app but poor implementation. Its great to use as a messaging tool + the help desk is great but it lacks some features. For example, if you think you will be able to replace your mail box entirely, you simply cannot. With intercom you are able to respond to requests but lets say you simply want to write a new email message to someone who did not previously message you, you simply can't.

Also ...

Leapchic
Estados Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 28 de septiembre de 2016

We really wanted to use this app but it's a VERY POOR implementation.

1) It imports ALL Shopify accounts, even users that never visited or logged into our website. This is great for their pocket but not an accurate user count. We use 3rd party selling channels (like Amazon) and have those orders imported into Shopify. Intercom imports these @amazon.com accounts, even though they state they only ...

Bariatricpal
Estados Unidos
6 días usando la aplicación