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Engage and support your customers in real-time with friendly live chat and targeted messages
Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.
- Allow customers check their order status right from the Messenger
- Reduce customer questions by providing self-serve order information
- Save your support team time with order details in the Inbox
Indeholder tekst, der ikke er oversat
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
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Kategorier
Beskeder i realtid
Automatiske svar
Priser
Eksterne gebyrer kan blive faktureret af Intercom separat i forhold til din Shopify-faktura. Få mere at vide
Essential
$39 om måneden
eller $348 om året, og spar 26 %
per seat
- The customer support plan for individuals, startups, and small businesses.
14-dages gratis prøveperiode
Advanced
$99 om måneden
eller $1,020 om året, og spar 14 %
per seat
- Powerful automation tools and AI features for growing support teams.
14-dages gratis prøveperiode
Expert
$139 om måneden
eller $1,584 om året, og spar 5 %
per seat
- Collaboration, security and reporting tools for large support teams.
14-dages gratis prøveperiode
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (13)
Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*
Make the website super slow, and lack integration parameters. Please make it better for Shopify!
Currently listed as 'Unsupported' within Shopify.
App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.
It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit ...
Support
Appsupport leveres af Intercom.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Lanceret
31. august 2016
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