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Engage and support your customers in real-time with friendly live chat and targeted messages
Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.
- Allow customers check their order status right from the Messenger
- Reduce customer questions by providing self-serve order information
- Save your support team time with order details in the Inbox
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Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kompatibel mit
Salesforce, Facebook, Twitter, Slack, Github, zendeskKategorien
Preisgestaltung
Externe Kosten können von Intercom getrennt von deiner Shopify-Rechnung abgerechnet werden. Mehr Informationen
Free
Kostenlos
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Alle Gebühren werden in USD berechnet. Alle Preisoptionen anzeigen
Rezensionen (13)
Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*
Make the website super slow, and lack integration parameters. Please make it better for Shopify!
Currently listed as 'Unsupported' within Shopify.
App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.
It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit of intercom, but we can't access any of it bc the integration doesn't work for previous customers.
Support
Intercom kann alle Fragen beantworten, die du zu Intercom hast.
Ressourcen
Eingeführt
31. August 2016
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