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Engage and support your customers in real-time with friendly live chat and targeted messages
Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.
- Allow customers check their order status right from the Messenger
- Reduce customer questions by providing self-serve order information
- Save your support team time with order details in the Inbox
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Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
- Salesforce
- Slack
- Github
- zendesk
Categorías
Mensajería en tiempo real
Respuestas automatizadas
Precios
Intercom podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Essential
$39 al mes
o $348 al año con un ahorro del 26%
per seat
- The customer support plan for individuals, startups, and small businesses.
Prueba gratis de 14 día
Advanced
$99 al mes
o $1,020 al año con un ahorro del 14%
per seat
- Powerful automation tools and AI features for growing support teams.
Prueba gratis de 14 día
Expert
$139 al mes
o $1,584 al año con un ahorro del 5%
per seat
- Collaboration, security and reporting tools for large support teams.
Prueba gratis de 14 día
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
Reseñas (13)
Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*
Make the website super slow, and lack integration parameters. Please make it better for Shopify!
Currently listed as 'Unsupported' within Shopify.
App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.
It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit of intercom, but we can't access any of it bc the integration doesn't work for previous customers.
Soporte técnico
Soporte de la aplicación proporcionado por Intercom.
Recursos
Este desarrollador no ofrece soporte técnico directo en Español.
Fecha de lanzamiento
31 de agosto de 2016
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