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Engage and support your customers in real-time with friendly live chat and targeted messages
Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.
- Allow customers check their order status right from the Messenger
- Reduce customer questions by providing self-serve order information
- Save your support team time with order details in the Inbox
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
- Salesforce
- Slack
- Github
- zendesk
Kategorie
Wiadomości w czasie rzeczywistym
Automatyczne odpowiedzi
Ceny
Intercom może naliczać osobne opłaty, które nie są uwzględniane na fakturze Shopify. Dowiedz się więcej
Essential
$39 /miesiąc
albo $348/rok, co pozwala oszczędzić 26%
per seat
- The customer support plan for individuals, startups, and small businesses.
14-dniowa darmowa wersja próbna
Advanced
$99 /miesiąc
albo $1,020/rok, co pozwala oszczędzić 14%
per seat
- Powerful automation tools and AI features for growing support teams.
14-dniowa darmowa wersja próbna
Expert
$139 /miesiąc
albo $1,584/rok, co pozwala oszczędzić 5%
per seat
- Collaboration, security and reporting tools for large support teams.
14-dniowa darmowa wersja próbna
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
Recenzje (13)
Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*
Make the website super slow, and lack integration parameters. Please make it better for Shopify!
Currently listed as 'Unsupported' within Shopify.
App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.
It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit ...
Pomoc techniczna
Pomoc techniczna aplikacji udzielana przez: Intercom.
Zasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Deweloper
Wprowadzenie na rynek
31 sierpień 2016
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