Intercom

Intercom

Ceny
Bezpłatna instalacja
Ocena
2,0 (11)
Deweloper
Intercom

Engage and support your customers in real-time with friendly live chat and targeted messages

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly. więcej
  • Allow customers check their order status right from the Messenger
  • Reduce customer questions by providing self-serve order information
  • Save your support team time with order details in the Inbox

Wprowadzenie na rynek

31 sierpień 2016

Języki

Angielski

Ta aplikacja nie została przetłumaczona na język Polski

Kategorie

Współpracuje z

Salesforce, Facebook, Twitter, Slack, Github, zendesk

Ceny

Intercom może naliczać osobne opłaty, które nie są uwzględniane na fakturze Shopify. Dowiedz się więcej

Gratis

Gratis

Wszystkie opłaty są naliczane w USD. Zobacz wszystkie opcje cen

Recenzje (11)

Ogólna ocena
2
Liczba recenzji z daną oceną
  • 18% ocen to oceny z 5 gwiazdkami
  • 36% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 45% ocen to oceny z 1 gwiazdkami
21 maj 2024

Currently listed as 'Unsupported' within Shopify.

Flight Panels
Wielka Brytania
Około rok korzystania z aplikacji
6 maj 2017

App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.

Pure Hearts International
Stany Zjednoczone
Ponad rok korzystania z aplikacji
31 maj 2017

The intercom app is great in general and can be integrated simply on most of the basics Shopify websites / themes and it's good for conversion if you can use it properly (we mostly use the live chat functionnalities). The pricing is a bit weird and it can get expensive if you keep all the contacts but it's easy to adapt to different kind of scenarios.

*If you have a custom theme or web app or if you don't want to use the default intercom themes you might have to do a bit of development work in order to make it work seamlessly and efficiently but it's nothing to complicated and their doc is good enough.

Poches Et Fils
Kanada
Ponad rok korzystania z aplikacji
20 marzec 2017

The app itself is great and integrates nicely. We're huge fans.

However, the latency of the app is the real shame and is why it doesn't get 5 stars. This is by far the slowest tag to load at over 2700 ms! This definitely needs to be improved.

Lofelt Us
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
10 styczeń 2017

It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit of intercom, but we can't access any of it bc the integration doesn't work for previous customers.

Hello Greenpeacookie Com
Stany Zjednoczone
7 miesięcy korzystania z aplikacji

Pomoc techniczna

Intercom może odpowiedzieć na wszelkie pytania związane z Intercom.

Deweloper

Intercom

55 2nd St, 4th Fl., San Francisco, CA, 94105, US

Zasoby

Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.

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