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Intercom Suite: An AI Agent and Help Desk built specifically for customer service excellence
Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.
- Allow customers check their order status right from the Messenger
- Reduce customer questions by providing self-serve order information
- Save your support team time with order details in the Inbox
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语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Salesforce
- Slack
- Github
- zendesk
定价
外部费用可能由 Intercom 收取，不会计入您的 Shopify 发票。 详细了解
Essential
$39 /月
或 $348/年（可节省 26%）
per seat
- Customer support for small businesses
14 天免费试用
Advanced
$99 /月
或 $1,020/年（可节省 14%）
per seat
- Powerful AI features for growing teams.
14 天免费试用
Expert
$139 /月
或 $1,584/年（可节省 5%）
per seat
- Security and reporting for larger teams.
14 天免费试用
评论 (12)
This is a great app. The main downside for us is that we can't connect multiple stores to our single Intercom instance, but I know that Intercom is working on improvements for that at the moment. Looking forward to when we can connect everything up!
Thanks so much for the kind words and for using Intercom! We’re excited to share that multi-store functionality is now live—you can now connect multiple Shopify stores to a ...
The multistore beta works fantastically and makes Intercom a fantastic option for ecom companies with many stores.
However, I see options for improvement:
- Displaying delivery address for an order details without requirement to go to Shopify
- A more clear and legible product list in the order
- Refunding and cancelling without having to leave Intercom
- Creating new orders doesn't allow to ...
Great app which helps us getting more information about Shopify orders right from Intercom
Easy and seamless integration. Great for support team to quickly and easily ingest and reference all shopify order details.
Great for letting users automatically retrieve order details.
支持
应用支持由 Intercom 提供。
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