絞り込む
-
評価順
Warning to fellow POD sellers: Avoid InterestPrint. They will leave you hanging.
I’ve been using InterestPrint, and unfortunately, I need to share my experience to warn others. Here's what happened:
InterestPrint caused a serious synchronization issue because they used the same SKU for different size variants — a setup that is explicitly against Shopify’s protocol. Shopify has clearly confirmed to me (with proof) that this SKU issue was the cause of order processing failures.
Instead of owning up to their mistake, InterestPrint refused to take responsibility.
They blamed Shopify, Etsy, everyone but themselves.
They delayed responses repeatedly, ignored my confirmations, and stalled the conversation every step of the way.
Meanwhile, I had to do all the legwork — contacting Shopify, checking every technical detail, and confirming the issue multiple times — only to have InterestPrint brush it off and leave me without a solution.
What’s worse? I had to refund my buyer out of my own pocket (over $40 extra to compensate for the trouble), and InterestPrint still refuses to cover the cost they owe me, totaling over $70.
They: Never admit their fault
Make you do all the work
Delay, ignore, and avoid responsibility
Still owe me money after costing me my buyer’s trust
I have documented proof, and after being ignored, I’m sharing this to warn others.
Please think twice before trusting them — there are more reliable POD suppliers out there who won’t treat your business and customers this way.
Thank you for sharing your feedback. We sincerely regret any inconvenience you have experienced and appreciate the opportunity to address your concerns.
Regarding the SKU synchronization issue, we acknowledge the challenges this caused and want to assure you that our team actively worked to investigate and resolve the matter. While there may have been technical limitations or misunderstandings between platforms, our intention has always been to support our sellers and provide solutions.
We understand that delays in communication may have contributed to frustration, and we are continuously working to improve our response times and service. If you have outstanding concerns, we encourage you to reach out directly so we can review any unresolved issues together.
InterestPrint values our sellers, and we are committed to providing reliable services. We appreciate your feedback and will use it to enhance our processes.
Over 2 days I've attempted to download, connect, design, and then view products for accuracy and selection to add to my cart in my Shopify Store. Even after a lengthy discussion with the help center the issue could not be resolved. The problem - it kept telling me it couldn't find the variant. There was none to be found in the first place. I even added one just to see if that might help - it didn't. Without finding the variant it wouldn't add any of the products to the cart for check out. Day 2, I'm uninstalling.
Thank you for sharing your feedback. We sincerely apologize for the difficulties you encountered while attempting to download, connect, design, and view products in your Shopify store.
We value your feedback and have taken steps to ensure that similar issues do not occur in the future. If you have any further questions or need additional assistance, please do not hesitate to reach out to our customer service team. We are here to help.