Interparcel Australia

Great app and service, very user friendly and helps us small businesses out a tonne! Thank you

this is a great shipping app! am able to get great price on pallets as well as normal delivery domestic and overseas
must say it definitely has helped my business.
there is no option to delete or cancel pickups, or to reschedule, but if you use their contact form it is mostly responded to quite quickly.
account managers are also friendly and will do their best to sort out a rate that works well for you. wish I've used it earlier and not other apps that require a subscription

This is a great app to handle your Shopify shipping issues. We use it along with Australia Post and find the integration to be wonderful, saving us a lot of time with orders. Customer service is quick and informative and we are glad to finally have found an app to suit our small business needs.

Have used this app for the past 12 imonths, integrated very well and easy to setup. Recommend giving it a try to see if it suits your business like it has ours.

Daisy went truly above and beyond with the service and support she offered us. If all tech companies in the world had staff life Daisy, the world would run a lot smoother

Was willing to accept extra fees, hidden charges, packages not getting delivered, squeezed for more money.... But the final straw is when it just stops working altogether and no one can buy anything from your store thanks to them.

Avoid

We're 6 months into our Interparcel journey and have been thoroughly impressed with the app's performance, especially since the introduction of the beta for Australia Post integration. This addition has proven to be a game-changer for our online Shopify store.

The app's interface is not only intuitive but also user-friendly. Its simplicity has significantly streamlined our order processing and dispatching operations, translating into valuable time savings.

What truly sets Interparcel apart is its exceptional customer service. Their responsiveness and commitment to customer satisfaction have been crucial to our positive experience.

The Interparcel team has done a great job in creating a reliable, efficient, and user-friendly platform. With its current capabilities and the promise of future enhancements, it's an invaluable asset for any small business looking to optimise its shipping processes.

We have been using Interparcel since September 2020. It has been great to have everything in one place, including both domestic and international orders. Customer service has always been great too.

A really great app we've been using for some time now. Helped our team with streamlining the process and saving us on shipping fees. Thanks Interparcel and Alex from their team for helping us!

We are early into our Interparcel journey and have been using the app for the last couple of months. We jumped on board when they introduced the beta for Australia Post integrations. The platform is simple and easy to use and saves our team valuable time in processing and dispatching our orders for our online shopify and eBay stores.

There has been a few teething problems as with any new app integration but we are heavily enjoying it and the customer service team including the sales manager have been fantastic with any problems or mistake made on our behalf along the way.

I would love to see the app grow with more courier integrations allowing customers (including us) to have their own rates from other courier providers, not just Australia Post.

Definitely would recommend the app to other companies, great job Interparcel team.