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The app seems to be working well. Best part is the wonderful and prompt customer service. Any time I have a question, they are super quick to respond and answer my questions or resolve an issue promptly.
It's great to hear you're getting the prompt help you need when something comes up. Our team is always here to assist, whether it's answering a question or walking you through something more complex. We know you have a choice, and we're happy you chose Intuitive Shipping!
Best regards,
Ron Anderson
Customer Experience Manager
Great app and even better support. Chelsey took my call today and I have neve been more happy with a support representative. She was friendly, knowledgable and went above and beyond to get my problem resolved.
We appreciate you taking a few moments to share this. Thank you! It's great to hear that Chelsey was able to provide you with exceptional support and helped resolve the issue you were having. Please feel free to reach out to us again should you run into any concerns or just have a question.
Best regards,
Ron Anderson
Customer Experience Manager
Very responsive and useful app for shipping rates, they are able to resolved my issue promptly and differentiate shipping rates in different locations automatically. Easy to use too :)
Thank you for this thoughtful review. We're glad to hear your experience with Intuitive Shipping has been so positive and that you're getting prompt support from our team. We're here to help should the need arise in the future!
Best regards,
Ron Anderson
Customer Experience Manager
Super supportive team, app works perfectly for our store with all sorts of twists and turns in how we calculate shipping. Highly recommended app if you need custom shipping rates for your operation.
Thank you for the recommendation! We're happy to hear that Intuitive Shipping is helping you manage the complexity with your shipping requirements. Please be sure to reach out to our support team again if you have a question or run into an issue.
Best regards,
Ron Anderson
Customer Experience Manager
Support team is fast and responsive, very helpful. Glad to have this app on our store
We appreciate you taking a few moments to share this with others! We're glad to hear that Intuitive Shipping is having such a positive impact on your business and your shipping needs. Our team is always here to help if you run into any concerns or just have a simple question.
Best regards,
Ron Anderson
Customer Experience Manager
The Intuitive Shipping team was excellent at helping me troubleshoot my issues. Greg and Paul got to the bottom of it and my exact shipping rates are now ready to go! I had specific size boxes going to specific zones -- the app even works in concert with a third party bundle builder app. Thanks again !!
Amazing! We really appreciate you sharing this to help others make an informed decision. We're glad to hear that our team got you the help you needed and that everything is working as expected. If you run into any issues or just have a question about Intuitive Shipping, please don't hesitate to reach out to Greg, Paul and the rest of our team. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Not only is the app excellent in helping to solve our shipping specifics, but more importantly the support we receive. The team member that handles our account understands all the ins and outs of our specific needs and is there to help not only support but also guide us to our solutions. A++
Thank you for taking time to share this and for helping others make an informed decision. It's great to hear that your experience with Intuitive Shipping and our support team has been so overwhelmingly postive! Our entire support team is here for you should you run into any concerns or have a question in the future.
Best regards,
Ron Anderson
Customer Experience Manager
The app works perfectly for our complex shipping needs. It was very easy to setup and configure shipping settings and the support team was incredibly responsive to the questions that I had
We're very happy that Intuitive Shipping is helping you manage the complexity with your shipping and it's great to hear that you're getting the help you need when you need it. Thank you for taking a few moments to share this with others! Please don't hesitate to reach out to our team if you get stuck on something or just have a question about Intuitive Shipping.
Best regards,
Ron Anderson
Customer Experience Manager
The Smartboxing algorithm has been an absolute game-changer for a small business that has been incorporating cubic dimensions into Shipstation manually for years. This will save us hours, days, possibly WEEKS of grunt work. Additionally, customer service and support are top-notch, and Chelsey is an absolute joy to work with.
It's so great to hear that you're getting the most out of Intuitive Shipping and that our Smartboxing packing system has had such a positive impact on your business. We appreciate you sharing this so that others with similar needs can make an informed decision. Thank you for the kind words about our support team! If you run into any concerns or just have a question, please reach out. Chelsey and our entire team are here to help should th need arise.
Best regards,
Ron Anderson
Customer Experience Manager
The support is the best I've seen for any app in Ecommerce.
Amazing! Thank you for taking a few moments to share this. Please don't hesitate to reach out to our support team any time you have a concern or a question about Intuitive Shipping.
Best regards,
Ron Anderson
Customer Experience Manager