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This app is amazing! Has everything you could ever need for customising and accurately calculating your live rates at checkout. This includes the ability to add dimensions to each product and variable in order to calculate these shipping weights base don volume and weight. I find a lot of other apps are too limiting for our needs and quite often we would lose money on freight because the live rates were not calculated accurately enough. We really noticed with this app we don't lose out on shipping very often as our rates quoted at checkout are pretty accurate to what we are being charged. It is a lifesaver.
As the app is so customisable, it can be a bit mind boggling to use, however, support are always happy to help you work through your requirements to find a solution or a workaround.
Amazing! Thank you for sharing this with others and for the kind words about Intuitive Shipping and our support team. It's great to hear that Intuitive Shipping is providing the accuracy and flexibility you need to succeed with shipping, and that you're getting help from our team when it's needed. We very much appreciate you taking time to provide feedback. We know Intuitive Shipping can do a lot and our team is always here to walk you through any inssues or questions you have. Please don't hesitate to reach out to us again should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
We recently had an issue with a delivery charge, Brandon from Intuitive was fantastic, we got a quick reply to our query and a number of supportive emails with loom videos to show us how to resolve our issue. Huge thankyou to Brandon for your support with this, you were very patient and very efficient. The issue has now been resolved much to our relief. Thanks again, Christina at Kenmore Village Florist.
Thank you for sharing this! It's great to hear that Brandon was able to help resolve the issue you were having and that the videos provided were useful. We hope that you'll reach out to us again should the need arise. Brandon and our entire support team are here to help!
Best regards,
Ron Anderson
Customer Experience Manager
The Intuitive customer support team is great, they'll walk you through complicated shipping settings and make sure you get things set up the way you need it.
Great walkthrough videos, 1 on 1 customer support, and quick responses through email.
Paul at Intuitive was especially helpful.
Thank you for taking time to share this so others can make an informed decision. We're happy to hear that you've been getting the help you need when it's been needed, and we hope that you'll reach out again should the need arise. Paul and our entire support team are here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive has made it super easy to manage our rates and their customer service is very timely and helpful. Definitely recommend to other merchants.
Thank you for the recommendation and for helping others make an informed decision! It's great to hear that Intuitive Shipping is managing your shipping rates so effectively and helping you succeed with shipping. We're glad to hear you're getting help quickly when it's needed, and we hope you'll reach out again should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping: A Game-Changer for Our Shipping Operations!
We’ve faced numerous challenges due to the complexity of managing over 280,000 products shipping from multiple locations. Packaging weight inconsistencies and integrating shipping from various warehouses added to the difficulty. We tried several Shopify apps, but none could fully handle our needs—until we found Intuitive Shipping.
From day one, Brandon and the team have been fantastic. Brandon has always been readily available to answer our questions, offering timely and effective solutions for every shipping dilemma we've encountered. His support has been nothing short of stellar.
What makes Intuitive Shipping truly impressive is the versatility and power of their scenario system. We were able to eliminate two other expensive Shopify apps because Intuitive Shipping covered everything we needed in one place. This has not only simplified our process but also saved us considerable costs.
If you're managing a large catalog like ours and need a flexible, all-in-one shipping solution with excellent support, I highly recommend Intuitive Shipping!
Wow, amazing! Thank you so much for the recommendation and for taking time to share this thoughtful review to help others make an informed decision. We very much appreciate the love. It's incredibly rewarding to hear that Intuitive Shipping has not only helped you manage the complexity with your shipping, but has helped you eliminate other costly expenses, too! Please don't hesitate to reach out again should the need arise. Brandon and our entire support team are here to help whenever it's needed.
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping has helped my company tremendously, reduces a ton of manual entry, and helps on the customer facing side as well. Brandon and the Intuitive team are extremely helpful in helping customize the platform to whatever needs you have, and are there to hold your hand in creating solutions to many different scenarios that come up, we love Intuitive!
Thanks for the love! We're happy that Intuitive Shipping is making a difference and helping you succeed with shipping. It's great to hear that you've been getting the help you need when it's been needed, and we do hope you'll continue to reach out to us whenever the need arises. Brandon and our entire support team are here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping is great and easy to use, and whenever I've had trouble, because shipping can get complicated, I've always gotten great support from the team there. They go above and beyond answering not just the questions I show up with, but offering ways to optimize for problems I wasn't even aware I had. Highly recommend.
Thank you very much for the recommendation! We appreciate the kind words about Intuitive Shipping and our support team. We love to help and we want to make sure everyething is working optimally, so it's great to hear that our team was able to help with your overall setup as well as the issues you were most concerned with. Please dont hesitate to reach out to us again if needed!
Best regards,
Ron Anderson
Customer Experience Manager
It's one thing to have an app that does exactly what you want in a straightforward way. It's another for it to do so without downtime or unreliability scares. It's a unicorn if it does both of the above and answers technical support emails quickly and concisely. When you come across an app like Intuitive Shipping, it raises the bar for everyone else. To put it plainly, Intuitive has saved us a lot of time.
Wow, thank you so much for the love and for taking time to share this so that others can make an informed decision about Intuitive Shipping. We take great pride in our technology and the level of support we provide, so it's great to hear that your experience with Intuitive Shipping has been such an overwhelmingly positive one. We know you have a choice and we're very happy you chose us! If you need our assistance again, whether it's an issue or a simple question, we're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Great app and great support. Easy to setup and use. Haven't encountered any issues. Support has a very quick turnaround time and very helpful!
Thank you very much for taking a few moments to share this! We appreciate your kind words about Intuitive Shipping and our support team. We're always here to help whenever you have a question or run into a concern.
Best regards,
Ron Anderson
Customer Experience Manager
Michael at Intuitive Shipping made the process a breeze! He was always there to answer questions and help us set our shipping templates up. 10/10 would recommend to any Shopify user with more complex shipping requirements!
Thank you so much for these kind words and your recommendation. We're so happy to hear that Michael was able to provide you with everything you need to feel confident using Intuitive Shipping. Of course, if you have any other questions or run into any concerns, please don't hesitate to reach out. Michael and our entire support team are here to help should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager