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We had some complex shipping scenarios with some of our brands and needed an app that would provide options above the basic Shopify features. This app does it all, it's perfect! And the customer service has been 5 STAR. I would definitely recommend Intuitive Shipping's APP.
Game changer! This app addressed all of my frustrations with Shopify shipping and the customer service is unparalleled! Signed up for the 1/2 hour one-on-one introduction which was extremely helpful and was amazed how quickly I got a response to my questions when setting up the app. Really impressed with the app and the support. Thank you, Intuitive Shipping!
Amazing! Thank you for this. We're so happy to hear you got the most out of our one-on-one demos and that you're getting any additional support you need in a timely fashion. If you do have any concerns or questions down the road, please don't hesitate to reach out to our support team. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
The Support that I have received by Intuitive shipping, has been outstanding. Many other apps should take note.
If you are looking for a Shipping app, that will allow you to give custom shipping rates or anything else that you could dream of for your shipping, this App is the way to go!
This is very powerful software with absolute first class support. The support is definitely needed for people like me, because while it's powerful it's also complicated (for example, there are multiple ways to accomplish the same thing). I am not personally crazy about the user interface for a number of reasons. My first time around with the app was not ideal - I had a hard time wrapping my brain around the structural concepts due to the UI/nav. Circled back to try again because we really really need it, and ever since I finally understood it better, with some patient hand-holding, I've been fine. Most importantly, the level of support and detailed guidance and assistance is simply unparalleled in my experience with Shopify apps across the board. Timely, detailed, thoughtful, you name it. And that's why I wouldn't even consider docking a star for the UI. Big shout out to Paul for excellent assistance throughout.
The customer service is absolutely amazing. We are a furniture store that sells online and in-store. We change our shipping scenarios multiple times and every time they are super helpful and ensure that we are happy with our end result. I have had multiple conversions with them on how to do various shipping scenarios and they always give us in-depth detail with pictures on how to achieve what we want. I can't say enough great things about them. If you are unsure, use them! They are super personable, nice, and helpful.
You know the pain of trying to get your shipping worked out - every store is different.
After researching a ton of apps and articles, I kept coming around to Intuitive Shipping.
All I can say is it's been awesome. Not only is the app capable of easily managing my particular store's needs, but Joel's customer service is simply outstanding.
Couldn't be happier.
I can't speak highly enough about this app, it is the BEST because you can customize your shipping by tag, price, location everything!! I searched for hours looking for something like this and I am so glad I found this app, well-done guys at Intuitive Shipping you have truly made a great app! Would definitely recommend this app to everyone.
This app helped us solve two problems: 1) How to account for two product types (individual books) and case products, and 2) how to create a range of shipping costs that covers the potential shopping cart variations and shipping options.
Intuitive Shipping does that and so much more. It can be complex, but the Support Team is AMAZING!!!
This app is something I've been searching for for years. The ability to have per product shipping fees is a real time saver for a store that often sells bulky/oversized items that require an additional charge. Set up was logical and Joel and Sharon were so incredibly helpful. Highly recommend!
I can not say enough about Intuitive Shipping. The app works perfect for us and Joel has been great to work with. Very quick and responsive when we needed help setting up the shipping rules, fixing an issue (caused by shopify not Intuitive), and follow up. Would give more stars if I could.