Arvostelut (436)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
31. tammikuu 2024

While a little complex at first, once you have an understanding of Scenarios Intuitive Shipping is a really powerful tool to have a super flexible shipping rate system. The support team are quick and helpful. Overall a fantastic product.

Marketplace Supplies
Australia
4 kuukautta sovelluksen käyttöä
Intuitive Shipping Inc vastasi 6. helmikuu 2024

Thank you for taking some time to share this! We know that shipping can be challenging and that our system can handle a lot of complex requirements. We're happy to hear that your experience with Intuitive Shipping and our support team has been so overwhelmingly positive. Please don't hesitate to reach out to us should you need help in the future.

Best regards,

Ron Anderson
Customer Experience Manager

13. helmikuu 2024

Not only is the app excellent in helping to solve our shipping specifics, but more importantly the support we receive. The team member that handles our account understands all the ins and outs of our specific needs and is there to help not only support but also guide us to our solutions. A++

Circo's Pastry Shop
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Intuitive Shipping Inc vastasi 15. helmikuu 2024

Thank you for taking time to share this and for helping others make an informed decision. It's great to hear that your experience with Intuitive Shipping and our support team has been so overwhelmingly postive! Our entire support team is here for you should you run into any concerns or have a question in the future.

Best regards,

Ron Anderson
Customer Experience Manager

11. tammikuu 2024

Working with Intuitive Shipping has been a fantastic experience. We took advantage of their setup service and were impressed by their exceptional customer service - some of the best I've encountered among Shopify apps. A huge thank you to the team; your service was precisely what we needed!

KWI Clutching
Yhdysvallat
12 kuukautta sovelluksen käyttöä
Intuitive Shipping Inc vastasi 15. tammikuu 2024

Thank you for sharing this! We're glad to hear your experience with Intuitive Shipping has been so overwhelmingly positive, and that you're getting the most out of our Configuration Service. Please don't hesitate to reach out for assistance in the future should the need arise.

Best regards,

Ron Anderson
Customer Experience Manager

2. tammikuu 2024

These guys are great. So much more versatile than the native Shopify settings and amazing customer support. Wanted to give Chelsey a bit 5 stars as well - handled my questions perfectly and knew exactly how to get the right support for our shipping needs. Will be using this app for a long time, not only for it's function but for the amazing customer support too. Great job.

Ethos
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Intuitive Shipping Inc vastasi 15. tammikuu 2024

Wow, thank you so much for this! We're so happy to hear that Intuitive Shipping is helping you succeed with shipping, and that you're getting the support you need when it's needed. Chelsey and our entire support team are here should you run into any concerns in the future or just have a quick question. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

10. tammikuu 2024

Great app, AWESOME support.
Big thanks to Brandon for being so responsive and for making sure I knew all the settings to make my configuration work!

tinyB chocolate
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Intuitive Shipping Inc vastasi 15. tammikuu 2024

Wow, thank you for taking a few moments to share this with others. We very much appreciate it. It's great to hear you're getting the help you need when you need it. Brandon and the rest of our support team are always here should you run into any concerns or have a question in the future.

Best regards,

Ron Anderson
Customer Experience Manager

29. helmikuu 2024

Great app with great support!

Heirloom Roses
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Intuitive Shipping Inc vastasi 6. maaliskuu 2024

Thank you! We're happy to hear that your experience with Intuitive Shipping has been such a positive one. Please feel free to contact our support team should the need arise. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

22. joulukuu 2023

Superior Support Experience Compared to Shopify

I've found that the support provided by this third-party app surpasses that of Shopify itself. Whenever we encounter issues with shipping, typically due to our own actions, their team responds to our support inquiries with impressive speed. They have consistently resolved issues in under 30 minutes.

In contrast, Shopify's support kept us on the chat over an hour, repeated questioning, and unnecessary escalations. Interestingly, with the same information provided to Shopify (and without the need for additional screenshots or screen recordings that Shopify frequently requested), the Intuitive team swiftly addressed and fixed the issue in less than 30 minutes.

We have been utilizing this app to calculate real-time shipping rates using our carrier accounts, and its performance has been outstanding. The app's functionality is reliable and efficient, making it a valuable asset for our shipping operations.

Original Garage Moto
Kanada
Noin 2 vuotta sovelluksen käyttöä
Intuitive Shipping Inc vastasi 15. tammikuu 2024

Thank you so much for the kind words! We are so glad to hear that you're getting prompt, effective support when it's needed, and we're happy that Intuitive Shipping is providing you with such positive results. We know that shipping is complex and a crucial for your business. Our entire team is here to make sure your experience with Intuitive Shipping is the best it can be and, when you run into an issue - or when you just have a simple question - you're getting helped quickly and properly.

Best regards,

Ron Anderson
Customer Experience Manager

11. tammikuu 2024

Great app and even better support. Chelsey took my call today and I have neve been more happy with a support representative. She was friendly, knowledgable and went above and beyond to get my problem resolved.

Hamilton Lab
Yhdysvallat
Vuosi sovelluksen käyttöä
Intuitive Shipping Inc vastasi 15. tammikuu 2024

We appreciate you taking a few moments to share this. Thank you! It's great to hear that Chelsey was able to provide you with exceptional support and helped resolve the issue you were having. Please feel free to reach out to us again should you run into any concerns or just have a question.

Best regards,

Ron Anderson
Customer Experience Manager

3. helmikuu 2024

Great app, always responsive support.

Freed's Bakery
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
Intuitive Shipping Inc vastasi 6. helmikuu 2024

Thank you! We appreciate your kind words about Intuitive Shipping and our support team. Please feel free to reach out to us if you have additional questions or concerns. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

26. tammikuu 2024

The Smartboxing algorithm has been an absolute game-changer for a small business that has been incorporating cubic dimensions into Shipstation manually for years. This will save us hours, days, possibly WEEKS of grunt work. Additionally, customer service and support are top-notch, and Chelsey is an absolute joy to work with.

Barrister and Mann LLC
Yhdysvallat
22 päivää sovelluksen käyttöä
Intuitive Shipping Inc vastasi 6. helmikuu 2024

It's so great to hear that you're getting the most out of Intuitive Shipping and that our Smartboxing packing system has had such a positive impact on your business. We appreciate you sharing this so that others with similar needs can make an informed decision. Thank you for the kind words about our support team! If you run into any concerns or just have a question, please reach out. Chelsey and our entire team are here to help should th need arise.

Best regards,

Ron Anderson
Customer Experience Manager