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This app is incredibly helpful for setting up different shipping rates. The usability is excellent, making it easy to configure blended shipping options.
The support team is outstanding! Every time we need assistance, they respond quickly and are always ready to help. Exceptional service!
Thank you for your review! We’re pleased to hear you had a positive experience using Intuitive Shipping to blend shipping options and that our service met your expectations. We take pride in providing professional and prompt support.
Whenever you need us, we’re just an email, call, or chat away!
Warm regards,
Adriann
Operations Manager
Very in depth product for our very complicated shipping needs. Their support are also top notch! Thanks Greg!
Thank you, Collective Arts Brewing, for your kind words! Intuitive Shipping is proud to support a fellow local business—we’re based in Niagara!—with your shipping needs.
Greg is a wealth of knowledge and an invaluable support to our team, and we’re glad to hear he was able to assist you.
Warm regards,
Adriann
Operations Manager
we have been using the app for last 2 years and support is alway helpful. it is the best app for merchants where shipping rates and options are varied.
Thank you for your review and for working with Intuitive Shipping for two years! It means a lot to our team that we have been able to support accurate rate calculations for your range of bulky items.
If you ever need assistance or have a suggestion, please don’t hesitate to reach out.
Best regards,
Adriann
Operations Manager
Outstanding service and expertise!
We worked with Intuitive Shipping and Paul to implement a shipping solution for Cheeky Foods, and the experience was excellent. Paul exceeded our expectations, addressing every detail with efficiency and providing clear solutions.
Thanks to his expertise, we now have an efficient and reliable shipping system.
Highly recommended.
We’re incredibly lucky to have Paul on our team! It’s wonderful to hear that our service exceeded your expectations and that you can count on Intuitive Shipping for reliable rate calculations at checkout. If you ever have questions, run into an issue, or want to explore more features, don’t hesitate to reach out—we’re here to help!
Warm regards,
Adriann
Operations Manager
We have used Intuitive Shipping for a few years now and have needed help 3 times.
Each time our issue has been greeted in a very timely manner and resolved quickly.
The Intuitive team has always seemed eager to help and we truly appreciate that!
Thank you so much for these kind words about Intuitive Shipping and our support team. We really apprecate it! It's great to hear that your experience with Intuitive Shipping has been a smooth one over the past few years and that when you did need help, things were taken care of promptly and effectively. We look forward to working with you for many more years to come, and we do hope you'll reach out again should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping has been a huge help with our online store. It was easy to set up with a super help of the technicians at that time (4 years ago). We had no issues with it for all these years. A small issue arose on the weekend, so when we submitted a request for help, we did not expect answer until Monday. To our great surprise, Chelsey answered within 10 minutes. She worked whole day Saturday to figure out the cause of our problem. She really deserved a medal for her patience and determination to solve it. And she did solve it! A company is as good as its employees. We could not recommend Intuitive Shipping highly enough.
Wow, thank you so much for the recommendation and the kind words about Intuitive Shipping and our support team! We're very happy that you've been using Intuitive Shipping without issue for such a long time, and it's great to hear that you got help promptly when it was needed for your urgent situation. While we typically respond during business hours, we handle urgent cases as soon as possible, and it's great to hear that Chelsey was able to assist so quickly.
Best regards,
Ron Anderson
Customer Experience Manager
Paul from Intuitive Shipping was very helpful. When I needed help, he put together an informative video explaining how it can be fixed. Highly recommend!
Thank you for the recommendation! We do appreciate you taking a few moments to share this with others. It's great to hear that you're getting the help you need when something comes up. Please don't hesitate to reach out again should the need arise. Paul and our entire support team are here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Really appreciate the team working with me to help get everything setup. The help documents were very thorough, so I was able to do a lot on my own, but what I couldn't do, they walked me through on a scheduled meeting and helped me get everything setup.
When I've needed additional support, they've been fast to respond and help me out, and they've had great follow-through while I was busy making sure everything got resolved.
Thanks so much, Guys!
Thank you so much for these kind words! We appreciate you taking a few moments to share some of your experiences with Intuitive Shipping and our support team. It's great to hear that you're taking advantage of our detailed help guides and that, when needed, you're getting quick and helpful responses from our support team. Please don't hesitate to reach out again should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
The app works very well, in spite of some of the other apps and integrations it works with. Michael and Paul, the two members of the Intuitive Support team that I've worked with over the last couple of months to troubleshoot on issues with, have been incredibly helpful. They are always available via email and are always quick to respond. On calls, they are personable and friendly and make solving issues together a genuine pleasure. I'm almost sad that another member of my team is taking over management of the app, because it means I probably won't speak to them again! If you're considering using Intuitive Shipping, know that their support team will take fantastic care of you.
Thank you for these amazing words! We appreciate you taking the time to share this, and we're thrilled to hear that your experience with Intuitive Shipping has been so overwhelmingly positive. We're sorry to hear you won't be working with us directly, but I can assure you that whomever we work with moving forward will get the same level of support that you have come to expect from us. Please let them know that we're here to help for any reason, whether it's an issue or just a simple question.
Best regards,
Ron Anderson
Customer Experience Manager
Excellent App and Outstanding Support!
We've been using this app to manage our complex shipping rates, and it’s been a game changer! It offers everything we needed and more. The support team has been exceptional—always quick to respond and incredibly helpful. Paul even went above and beyond by sending a detailed training video to help us better understand our setup and optimize it moving forward.
We highly recommend this app to anyone looking for a reliable shipping solution.
We’re thrilled to have exceeded your expectations and take pride in supporting your complex shipping needs with our software and services.
If you’d like to explore additional features or require any assistance, don’t hesitate to reach out to Paul or our team.
Warm regards,
Adriann
Operations Manager