Recensioni (487)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
26 novembre 2024

Really appreciate the team working with me to help get everything setup. The help documents were very thorough, so I was able to do a lot on my own, but what I couldn't do, they walked me through on a scheduled meeting and helped me get everything setup.
When I've needed additional support, they've been fast to respond and help me out, and they've had great follow-through while I was busy making sure everything got resolved.
Thanks so much, Guys!

GrindheadWholesale
Stati Uniti
4 mesi di utilizzo dell’app
Intuitive Shipping Inc ha risposto 10 dicembre 2024

Thank you so much for these kind words! We appreciate you taking a few moments to share some of your experiences with Intuitive Shipping and our support team. It's great to hear that you're taking advantage of our detailed help guides and that, when needed, you're getting quick and helpful responses from our support team. Please don't hesitate to reach out again should the need arise.

Best regards,

Ron Anderson
Customer Experience Manager

5 dicembre 2024

Paul from Intuitive Shipping was very helpful. When I needed help, he put together an informative video explaining how it can be fixed. Highly recommend!

en gold
Australia
Quasi 2 anni di utilizzo dell’app
Intuitive Shipping Inc ha risposto 10 dicembre 2024

Thank you for the recommendation! We do appreciate you taking a few moments to share this with others. It's great to hear that you're getting the help you need when something comes up. Please don't hesitate to reach out again should the need arise. Paul and our entire support team are here to help!

Best regards,

Ron Anderson
Customer Experience Manager

4 ottobre 2024

We have chosen to work with Intuitive Shipping on our eCommerce store as we needed to work with actual shipping cost based on product dimensions. Intuitive has made it easy to get up and running. That and their onboarding and support was a pleasure to work with!

It has been a breeze to schedule zoom calls and go over details of our set up. I've done three calls, one was an introductory/demo and two calls to review our set up and ensure all was good for launch. I had a question just the other day over email, and support got back quickly and helped to adjust things.

You can tell a business cares when it puts in this kind of effort. I love the intimate feel of working with their support, I worked with the same person each time and she recalled my business and set up.

Previously I used another rate calculator app that used actual dimensions, that company was good too, however what won me over with Intuitive Shipping (similar price) was the user interface and support. I can import/export information easily. I can customize. And as our shipping needs evolve I can see how their scenario builder will enable us. We also use ShipStation so we appreciate the ease of connecting to that.

So, if you are growing or need something more than what Shopify offers, you really should look at Intuitive.

Systainer USA
Stati Uniti
3 mesi di utilizzo dell’app
Intuitive Shipping Inc ha risposto 15 ottobre 2024

Amazing! Thank you so much for taking time to share this thoughful review. It's great to hear that you've had such an overwhelmingly positive experience with Intuitive Shipping and that you're taking advantage of our Smartboxing system. We know you have a choice and we're happy your chose us! As you've noted, we absolutely care about the success of your business and we're here to help, no matter the issue or question. Please don't hesitate to reach out to us again or book another meeting should the need arise! Thank you for the recommendation!

Best regards,

Ron Anderson
Customer Experience Manager

1 novembre 2024

Had a great experience today with Brandon in the Support Team at Intuitive Shipping. I am in a different time zone so I find the online support particularly helpful. Nothing was too much trouble and he really helped me out. Highly recommend Brandon and the whole team at Intuitive Shipping.

La Fromagerie
Regno Unito
Oltre un anno di utilizzo dell’app
Intuitive Shipping Inc ha risposto 4 novembre 2024

We're so happy to hear that your experiences with Intuitive Shipping have been so positive, and that you're getting help when it's needed. Brandon and our entire support team are here to help should something come up in the future, whether it's an issue or just a simple question. Thank you for the recommendation!

Best regards,

Ron Anderson
Customer Experience Manager

2 ottobre 2024

The Intuitive Shipping app is the literally the Swiss Army Knife of shipping apps! If you’re looking for a new shipping app, look no further as this app – for all intents and purposes – does it all and does it well. And, if it doesn’t, as was our case, Intuitive worked with us to develop the functionality to do what we needed it to do. The UI is straightforward, providing clear options and condition selections to create useful and efficient shipping scenarios. Also, the support from Intuitive is unparalleled. We had an issue recently and the support team was both responsive and persistent. They determinedly helped us both identify the issues and provided guidance to resolve the issue quickly and completely. I can’t say enough good things about Intuitive and its support team. From training to support, this is a professionally run team and a great value to solve your shipping app requirements.

Mariposa
Stati Uniti
Oltre un anno di utilizzo dell’app
Intuitive Shipping Inc ha risposto 15 ottobre 2024

Wow, thank you for sharing this! We appreciate the very kind words about Intuitive Shipping and our support team. We're thrilled to hear that your experience with Intuitive Shipping has been so overwhelming positive, and we're glad to hear you're getting the help you need when it's needed. We hope you'll reach out to our team again should the need arise in the future.

Best regards,

Ron Anderson
Customer Experience Manager

8 novembre 2024

Intuitive has made it super easy to manage our rates and their customer service is very timely and helpful. Definitely recommend to other merchants.

Crystal Quest Water Filters
Stati Uniti
Circa un anno di utilizzo dell’app
Intuitive Shipping Inc ha risposto 14 novembre 2024

Thank you for the recommendation and for helping others make an informed decision! It's great to hear that Intuitive Shipping is managing your shipping rates so effectively and helping you succeed with shipping. We're glad to hear you're getting help quickly when it's needed, and we hope you'll reach out again should the need arise.

Best regards,

Ron Anderson
Customer Experience Manager

11 ottobre 2024

The Intuitive customer support team is great, they'll walk you through complicated shipping settings and make sure you get things set up the way you need it.

Great walkthrough videos, 1 on 1 customer support, and quick responses through email.

Paul at Intuitive was especially helpful.

Signwarehouse
Stati Uniti
Circa un anno di utilizzo dell’app
Intuitive Shipping Inc ha risposto 15 ottobre 2024

Thank you for taking time to share this so others can make an informed decision. We're happy to hear that you've been getting the help you need when it's been needed, and we hope that you'll reach out again should the need arise. Paul and our entire support team are here to help!

Best regards,

Ron Anderson
Customer Experience Manager

24 ottobre 2024

Intuitive Shipping: A Game-Changer for Our Shipping Operations!

We’ve faced numerous challenges due to the complexity of managing over 280,000 products shipping from multiple locations. Packaging weight inconsistencies and integrating shipping from various warehouses added to the difficulty. We tried several Shopify apps, but none could fully handle our needs—until we found Intuitive Shipping.

From day one, Brandon and the team have been fantastic. Brandon has always been readily available to answer our questions, offering timely and effective solutions for every shipping dilemma we've encountered. His support has been nothing short of stellar.

What makes Intuitive Shipping truly impressive is the versatility and power of their scenario system. We were able to eliminate two other expensive Shopify apps because Intuitive Shipping covered everything we needed in one place. This has not only simplified our process but also saved us considerable costs.

If you're managing a large catalog like ours and need a flexible, all-in-one shipping solution with excellent support, I highly recommend Intuitive Shipping!

BHE Parts Store
Stati Uniti
Circa un mese di utilizzo dell’app
Intuitive Shipping Inc ha risposto 31 ottobre 2024

Wow, amazing! Thank you so much for the recommendation and for taking time to share this thoughtful review to help others make an informed decision. We very much appreciate the love. It's incredibly rewarding to hear that Intuitive Shipping has not only helped you manage the complexity with your shipping, but has helped you eliminate other costly expenses, too! Please don't hesitate to reach out again should the need arise. Brandon and our entire support team are here to help whenever it's needed.

Best regards,

Ron Anderson
Customer Experience Manager

8 ottobre 2024

Intuitive Shipping has helped my company tremendously, reduces a ton of manual entry, and helps on the customer facing side as well. Brandon and the Intuitive team are extremely helpful in helping customize the platform to whatever needs you have, and are there to hold your hand in creating solutions to many different scenarios that come up, we love Intuitive!

Wine & Beer Supply
Stati Uniti
6 mesi di utilizzo dell’app
Intuitive Shipping Inc ha risposto 15 ottobre 2024

Thanks for the love! We're happy that Intuitive Shipping is making a difference and helping you succeed with shipping. It's great to hear that you've been getting the help you need when it's been needed, and we do hope you'll continue to reach out to us whenever the need arises. Brandon and our entire support team are here to help!

Best regards,

Ron Anderson
Customer Experience Manager

10 settembre 2024

We recently had an issue with a delivery charge, Brandon from Intuitive was fantastic, we got a quick reply to our query and a number of supportive emails with loom videos to show us how to resolve our issue. Huge thankyou to Brandon for your support with this, you were very patient and very efficient. The issue has now been resolved much to our relief. Thanks again, Christina at Kenmore Village Florist.

Kenmore Village Florist
Australia
Circa 4 anni di utilizzo dell’app
Intuitive Shipping Inc ha risposto 16 settembre 2024

Thank you for sharing this! It's great to hear that Brandon was able to help resolve the issue you were having and that the videos provided were useful. We hope that you'll reach out to us again should the need arise. Brandon and our entire support team are here to help!

Best regards,

Ron Anderson
Customer Experience Manager