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Joel has been amazing help setting up our shipping settings. Because of shopifys limited shipping customization ability our company was losing a lot of money due to incorrect rates shown. This app has solved all that. With more features being added in the future I am excited to continue using it. It pays for itself :)
Our store (aaronpackaging.com) has complex and specific shipping needs. 1) We have products that we store in one of three different locations in three different States. 2) Each of those products can be purchased individually, or in a prepackaged case. 3) Two of our locations offer customer in-store pick-up. While the other location does NOT. 4) Many of our customers order cases, as well as a variety of additional products individually. Requiring their order be packaged and delivered in several different packages. 5) Some of our customers wish to use their own carrier accounts to pay for shipping, and need that option to be available. So, to put it short.. This app needs to be able to look at the order. Determine which products are prepackaged cases, and which are a loose collection of individual products, figure out the most efficient way to package them all up, then offer accurate shipping options to our customer that include our pre-negotiated rates with UPS, FedEx, as well as offer in-store pick-up, and the option for our customer to use their own carrier account. HOT DOG! This little app does it ALL! Yes, it took a lot of back and forth to set it all up. But their tech help is top-notch. Patient, and clear in their instructions. I am grateful for their continued efforts to support our sites needs. (Updated 11/3/21 to fix grammer)
Perfect app for Shipping. Very rich in features. Highly customisable. Perfect and prompt support by Dylan. Thank you
We appreciate you sharing this, and we're glad you got the support you needed from Dylan. If you have any other questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Ron Anderson
Customer Experience Manager
This is a great app to use. And the team were so fast to respond and helpful in answering my questions.
Thank you for the kind words! We're happy to hear you're getting the help you need quickly. Our support team is always here if you have any questions about Intuitive Shipping or have any concerns.
Best regards,
Ron Anderson
Customer Experience Manager
This app has changed my shipping life. As a Canadian e-commerce store, I was having difficulty finding an app that could work with Canada Post while also calculating how many of my unique, handmade items could fit into a shipping box. This app does it all in a very intuitive, easy to use interface.
This app works with multiple shipping providers, custom delivery times, custom delivery descriptions, multiple packages, unique product dimensions, unique shipping scenarios and much more.
The developer also offered incredibly helpful and timely support when I encountered some configuration challenges. I am so glad to have found this app and the development team behind it.
We have been using the app for about 9 months now and have been thrilled with it. All of our shipping is custom white glove in home delivery and setup. Pricing is complex based on product and customer location. The app is completely customizable to any scenario we can imagine and the support is always prompt and helpful. This has been a wonderful addition to our Shopify store.
We're so happy to hear that your experience with Intuitive Shipping has been so overwhelmingly positive and that our system is able to handle all of your customized shipping requirements. Our support team is always here if you get stuck on something or just have a question, so please reach out when the need arises.
Best regards,
Ron Anderson
Customer Experience Manager
Absolute stunning support by Michael - solved all our issues and challenges quick and smooth. This app is a gem!
Overall experience: Simply AMAZING! Thanks again.
This App is a MUST and Customer Support is SUPERIOR! Paul has been extremely helpful setting up all of my crazy shipping scenarios and makes Shipping seem easy. He and the App take all of the headaches out of Shipping. I couldn't exist without this App! It helps me Ship items from home, other locations, plus (2) POD Companies (even though one of the PODs isn't integrated with their API – it's still possible!) Don't hesitate to download this App and make shipping easy!
One of the most difficult aspects of launching my e-commerce business was putting together shipping tailored logistics for a small business with a complex shipping scenarios.
I have multiple types of products of varying sizes and shape on my website. I haven't come across one shipping arrangement that the Intuitive App isn't prepared for.
Afrocentricbeauty.com
Excellent customer support. Michael Jones was great! He even gave me the option to schedule a one to one meeting to explain all details on how to set up my shipping rates.
We really appreciate you taking some time to share this so others can make an informed decision. It's great to hear you're getting the support you need and that you've been able to take advantage of our one-on-one support option. Michael and our support team are here to help if you have any questions or run into any concerns.
Best regards,
Ron Anderson
Customer Experience Manager