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Update: We have been using this app for a few months now and it's been working flawlessly. Paul is an absolute star and a pleasure to deal with! Prompt and informative customer service. If you are in need of an app to help with shipping rates look no further. Highly recommend. Easy to use and great customer service received from Sherry! At first, it can be a bit tricky to get the scenario right but once you understand how it works it's very easy!
Thank you for this feedback! We're glad you got the help you needed from Sherry. Our entire team is here to make sure you feel comfortable and confident using Intuitive Shipping, so if you have any questions or get stuck on anything in the future, please let us know. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
This is the best shipping application for Shopify! We have tested many options which confirmed that Intuitive Shipping is the best!!
Thank you for the kind words! We're so happy to hear Intuitive Shipping is helping you succeed with shipping. Please reach out to us any time you have a question or need assistance.
Best regards,
Ron Anderson
Customer Experience Manager
This is the best shipping app on Shopify by far. It can handle any sort of weird scenario we throw at it. We were using Boxify but it would time out with large quantities. The support team (Paul and Michael) are phenomenal. I'm able to get things answered quickly and efficiently. They are probably the best developers I've ever worked with.
Great product with really fantastic support! After prototyping with at least 3 different shipping apps, I chose Intuitive Shipping because it had the best combination of simplicity to get started with a ton of flexibility for future growth. As my rules became more complex, I setup a consultation with Joel and he had everything configured to my exact specs in 30 minutes.
Intuitive Shipping is by far the most well designed and versatile app for customizing shipping options. User friendly yet powerful, this app has saved us countless hours and has provided multiple options not available on other similar apps we've tried. In addition, the support staff is responsive and eager to help.
We misconfigured our shipping settings so I had to reach out to customer service for help. Paul not only found the problem quickly, but he also helped us fix it too. I wish all companies had the customer service Intuitive Shipping has! Thanks again!
We use multiple apps for our businesses and personal use, and hands down Intuitive Shipping gives the best customer support! Thank you, Thank you!
If everyone had customer service like these guys the world would be a much better place, any issues I have, dealt with swiftly & professionally, I have recommended this app to many shopify users and will continue to do so!
Wow, thank you for that! We take pride in the passion we have for making your experience with Intuitive Shipping both pleasant and fruitful for your business. It's amazing to hear that your experience has been so positive! If we can help with anything, please reach out to our support team. And thank you so much for the recommendations!
Best regards,
Ron Anderson
Customer Experience Manager
This product and the support are unreal...Joel and his team have done nothing less during these trying times than offer the greatest customer service I have ever seen. Thank you! Highly recommended!
Best support I've seen anywhere! This is also a very powerful app and gives you full control over every aspect of your shipping procedures. After trying out most of the shipping apps on the shopify store this is by far my favorite.