Intuitive Shipping , 424 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
9 aprile 2024

I can't say enough good things about this app and the team behind it. I'm using it on two completely different high-volume sites that have very complicated shipping scenarios (several). This app handles it all. And does it well. Even better than the app is the support team behind it. Quick to help, and incredibly knowledgeable. I don't fully understand how they make it all work, but knowing they're there is a relief. I highly recommend this app based on my experiences over the past few years. And the customer service is the best I've experienced. When an app makes me look good to my clients, it's a win for everyone.

Melt-to-Make®
Stati Uniti
Circa un mese di utilizzo dell’app
Intuitive Shipping Inc ha risposto 24 aprile 2024

Thank you for the recommendation! We appreciate you taking a few moments to share your experiences with Intuitive Shipping so others can make an informed decision. It's great to hear you're getting outstanding support from our team and that our system is handling your shipping setup so effectively. Our team is always here to help, so please don't hesitate to reach out to us whenever the need arises.

Best regards,

Ron Anderson
Customer Experience Manager

16 aprile 2024

The team at Intuitive have been extremely helpful in getting us up and running with our complicated shipping scenarios. They were always available to help answer our (many) questions and even followed up with us multiple times to make sure everything was running smoothly. We've only been using the app for a month or so but have had zero issues with integrating it into our Shopify checkout. Would definitely recommend.

SIN | Home goods
Stati Uniti
25 giorni di utilizzo dell’app
Intuitive Shipping Inc ha risposto 24 aprile 2024

We very much appreciate your recommendation! It's great to hear that Intuitive Shipping is helping you manage your shipping requirements so effectively and that you're able to get the support you need when it's needed. Our team is always here to help, so please don't hesitate to reach out to us!

Best regards,

Ron Anderson
Customer Experience Manager

10 gennaio 2024

Great app, AWESOME support.
Big thanks to Brandon for being so responsive and for making sure I knew all the settings to make my configuration work!

tinyB chocolate
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Intuitive Shipping Inc ha risposto 15 gennaio 2024

Wow, thank you for taking a few moments to share this with others. We very much appreciate it. It's great to hear you're getting the help you need when you need it. Brandon and the rest of our support team are always here should you run into any concerns or have a question in the future.

Best regards,

Ron Anderson
Customer Experience Manager

31 gennaio 2024

While a little complex at first, once you have an understanding of Scenarios Intuitive Shipping is a really powerful tool to have a super flexible shipping rate system. The support team are quick and helpful. Overall a fantastic product.

Marketplace Supplies
Australia
4 mesi di utilizzo dell’app
Intuitive Shipping Inc ha risposto 6 febbraio 2024

Thank you for taking some time to share this! We know that shipping can be challenging and that our system can handle a lot of complex requirements. We're happy to hear that your experience with Intuitive Shipping and our support team has been so overwhelmingly positive. Please don't hesitate to reach out to us should you need help in the future.

Best regards,

Ron Anderson
Customer Experience Manager

31 gennaio 2024

You wont find a better shipping calculator. The setup might be a little hard to get into, but if you need any help just ask them. I was really stuck on one problem, sent an email, explained what i wanted, and the went into my inuitive acct and set up the basics so all i had to do was duplicate for different countries and shipping rates.
They are super friendly, problem solvers and helpfull.

Look no futher than Intuitive shipping

Pose Athletics
Norvegia
3 mesi di utilizzo dell’app
Intuitive Shipping Inc ha risposto 6 febbraio 2024

Wow, thank you for this! We really appreciate your kind words and recommendation. Shipping can be complex, and Intuitive Shipping can handle just about any situation you can think, so it's great to hear you're getting help quickly when the need arises. We're always here to help should you have questions or run into any concerns in the future.

Best regards,

Ron Anderson
Customer Experience Manager

11 gennaio 2024

Great app and even better support. Chelsey took my call today and I have neve been more happy with a support representative. She was friendly, knowledgable and went above and beyond to get my problem resolved.

Hamilton Lab
Stati Uniti
Circa un anno di utilizzo dell’app
Intuitive Shipping Inc ha risposto 15 gennaio 2024

We appreciate you taking a few moments to share this. Thank you! It's great to hear that Chelsey was able to provide you with exceptional support and helped resolve the issue you were having. Please feel free to reach out to us again should you run into any concerns or just have a question.

Best regards,

Ron Anderson
Customer Experience Manager

5 gennaio 2024

Very responsive and useful app for shipping rates, they are able to resolved my issue promptly and differentiate shipping rates in different locations automatically. Easy to use too :)

The Capitol Kempinski Hotel Singapore
Singapore
Oltre 2 anni di utilizzo dell’app
Intuitive Shipping Inc ha risposto 15 gennaio 2024

Thank you for this thoughtful review. We're glad to hear your experience with Intuitive Shipping has been so positive and that you're getting prompt support from our team. We're here to help should the need arise in the future!

Best regards,

Ron Anderson
Customer Experience Manager

13 febbraio 2024

Not only is the app excellent in helping to solve our shipping specifics, but more importantly the support we receive. The team member that handles our account understands all the ins and outs of our specific needs and is there to help not only support but also guide us to our solutions. A++

Circo's Pastry Shop
Stati Uniti
Circa un mese di utilizzo dell’app
Intuitive Shipping Inc ha risposto 15 febbraio 2024

Thank you for taking time to share this and for helping others make an informed decision. It's great to hear that your experience with Intuitive Shipping and our support team has been so overwhelmingly postive! Our entire support team is here for you should you run into any concerns or have a question in the future.

Best regards,

Ron Anderson
Customer Experience Manager

11 gennaio 2024

Working with Intuitive Shipping has been a fantastic experience. We took advantage of their setup service and were impressed by their exceptional customer service - some of the best I've encountered among Shopify apps. A huge thank you to the team; your service was precisely what we needed!

KWI Clutching
Stati Uniti
12 mesi di utilizzo dell’app
Intuitive Shipping Inc ha risposto 15 gennaio 2024

Thank you for sharing this! We're glad to hear your experience with Intuitive Shipping has been so overwhelmingly positive, and that you're getting the most out of our Configuration Service. Please don't hesitate to reach out for assistance in the future should the need arise.

Best regards,

Ron Anderson
Customer Experience Manager

2 gennaio 2024

These guys are great. So much more versatile than the native Shopify settings and amazing customer support. Wanted to give Chelsey a bit 5 stars as well - handled my questions perfectly and knew exactly how to get the right support for our shipping needs. Will be using this app for a long time, not only for it's function but for the amazing customer support too. Great job.

Ethos
Stati Uniti
Oltre un anno di utilizzo dell’app
Intuitive Shipping Inc ha risposto 15 gennaio 2024

Wow, thank you so much for this! We're so happy to hear that Intuitive Shipping is helping you succeed with shipping, and that you're getting the support you need when it's needed. Chelsey and our entire support team are here should you run into any concerns in the future or just have a quick question. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager