Recensioni (482)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
7 luglio 2022

The app was a great solution for the custom shipping rates issue we ran into. I scheduled a quick 30-minute call to get a run down on the app. Paul did a great job of giving me a tour of the app and all its features, showing me how the app can solve the main issue our store was facing, and answering all my questions even after the call through email chat. Some of the best customer support I've gotten from a Shopify app team yet!

On the Patio
Stati Uniti
Circa un mese di utilizzo dell’app
Intuitive Shipping Inc ha risposto 7 luglio 2022

It's really great to hear that you got the most out of your demo appointment with Paul, and that you're happy with the follow-up support. Thank you for taking a few moments out of your day to share this. We really appreciate it, and we look forward to working with you if you need any further assistance!

Best regards,

Ron Anderson
Customer Experience Manager

7 febbraio 2023

We have some pretty niche shipping settings that Shopify does not allow us to do. Been after an app for years that enables multiple factors in a cart such as weight, number of items and cost, all combined. Was recommended Intuitive Shipping by Shopify support and after a chat with their customer support, it was exactly what I was after. Took a little time to get my head around the set-up as my requirements were quite complex, however the app handled everything and support were there on-hand to answer any questions. Highly recommended.

Bitmap Books
Regno Unito
29 giorni di utilizzo dell’app
Intuitive Shipping Inc ha risposto 7 febbraio 2023

We're happy to hear that Intuitive Shipping is capably handling your shipping requirements, and that our support team has helped you get through the setup process successfully. We take pride in being able to handle just about any situation you can think of. Thank you for taking the time to share this, helping others with complex shipping needs make an informed decision. We very much appreciate the recommendation!!

Best regards,

Ron Anderson
Customer Experience Manager

15 settembre 2020

So far, this app has solved a lot of the shipping issues we were encountering. Our biggest issue to date has been filtering and displaying different types of shipping options for the two types of customers we serve - wholesale and retail. Being able to create scenarios based on customer tags, as well as, per product or collection has enabled us to really dial in the different carriers we offer to each customer base as well as provide much more accurate rates. Paul has been nothing but knowledgable, patient, and most importantly, proactive in making sure the app is configured to our needs. We truly appreciate all his efforts and continued support. Thank you, Paul!!!!

Nicole Brayden Gifts
Stati Uniti
28 giorni di utilizzo dell’app
Data modifica: 15 maggio 2020

If there were 10 stars for this app I would rate them 11. App is extremely flexible and will do almost anything that most businesses will need. Support has been very professional, prompt and extremely helpful.

Nails Plus
Stati Uniti
27 giorni di utilizzo dell’app
5 ottobre 2018

A great app to handle my very complex international shipping scenarios. Support is above and beyond by Joel. Highly recommended.

99Phố
Stati Uniti
27 giorni di utilizzo dell’app
21 ottobre 2020

Just got set up with Intuitive Shipping and the combined shipping works beautifully! Their support team is fantastic, quick to respond, and showed me a better way to calculate shipping. They pretty much led me through the whole process. I recommend them!

Falling Putt
Stati Uniti
26 giorni di utilizzo dell’app
2 luglio 2020

Their support system is very good, which is important because the learning curve for me was longer than I had anticipated. But I stuck with it and their shipping app is working perfectly.

Chocolate Collective Canada
Canada
26 giorni di utilizzo dell’app
31 maggio 2019

Support team responds quickly and is very helpful with setting up the app based on your specific needs and complex scenarios.

STACYC
Stati Uniti
25 giorni di utilizzo dell’app
12 dicembre 2022

Game changer! This app addressed all of my frustrations with Shopify shipping and the customer service is unparalleled! Signed up for the 1/2 hour one-on-one introduction which was extremely helpful and was amazed how quickly I got a response to my questions when setting up the app. Really impressed with the app and the support. Thank you, Intuitive Shipping!

Plate & Pattern
Stati Uniti
23 giorni di utilizzo dell’app
Intuitive Shipping Inc ha risposto 15 dicembre 2022

Amazing! Thank you for this. We're so happy to hear you got the most out of our one-on-one demos and that you're getting any additional support you need in a timely fashion. If you do have any concerns or questions down the road, please don't hesitate to reach out to our support team. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

11 aprile 2018

Very helpful and great design!

Abacus Gallery
Stati Uniti
22 giorni di utilizzo dell’app