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A great app to handle my very complex international shipping scenarios. Support is above and beyond by Joel. Highly recommended.
Just got set up with Intuitive Shipping and the combined shipping works beautifully! Their support team is fantastic, quick to respond, and showed me a better way to calculate shipping. They pretty much led me through the whole process. I recommend them!
Their support system is very good, which is important because the learning curve for me was longer than I had anticipated. But I stuck with it and their shipping app is working perfectly.
Support team responds quickly and is very helpful with setting up the app based on your specific needs and complex scenarios.
Game changer! This app addressed all of my frustrations with Shopify shipping and the customer service is unparalleled! Signed up for the 1/2 hour one-on-one introduction which was extremely helpful and was amazed how quickly I got a response to my questions when setting up the app. Really impressed with the app and the support. Thank you, Intuitive Shipping!
Amazing! Thank you for this. We're so happy to hear you got the most out of our one-on-one demos and that you're getting any additional support you need in a timely fashion. If you do have any concerns or questions down the road, please don't hesitate to reach out to our support team. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
The Smartboxing algorithm has been an absolute game-changer for a small business that has been incorporating cubic dimensions into Shipstation manually for years. This will save us hours, days, possibly WEEKS of grunt work. Additionally, customer service and support are top-notch, and Chelsey is an absolute joy to work with.
It's so great to hear that you're getting the most out of Intuitive Shipping and that our Smartboxing packing system has had such a positive impact on your business. We appreciate you sharing this so that others with similar needs can make an informed decision. Thank you for the kind words about our support team! If you run into any concerns or just have a question, please reach out. Chelsey and our entire team are here to help should th need arise.
Best regards,
Ron Anderson
Customer Experience Manager
Very helpful and great design!
This app is super practical and straight forward to set up. Their team is very helpful and quick to respond. Their articles are also super helpful.
Thank you for sharing this and helping others to make an informed decision. We know that shipping can be complex and that Intuitive Shipping can handle a lot of different requirements, so it's great to hear that you've loving our user-friendly interface. We're happy to hear you're taking advantage of our help center and its in-depth, step-by-step articles. If you do have any questions about the app or if you get stuck on something, know that our team is here to help!
Best regards,
Ron Anderson
Customer Experience Manager
This app was exactly what I needed to support my shipping requirements. Support helped me quickly and easily and I was up and running with a few hours.
Thank you for your review! We're glad to hear Intuitive Shipping is helping you execute your shipping strategy. If you have any more questions or need assistance with your setup, please let us know!
Best regards,
Ron Anderson
Customer Experience Manager
Just wanted to say Paul at Intuitive Shipping has been an amazing support for us whilst we try to get our shop online during the mad panic due to Covid-19. We launched in the space of 3 weeks and he was on hand at all times and responded very quickly every time - Thank you Paul!