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In base alla valutazione
Like many companies we have a complex catalog with bundles and multiple products being packed together or ones that can only be packaged alone.
We found this app to work well and create very accurate shipping rates to capture more sales and make it more affordable for the customer. It took some tuning for it to be integrated but nothing that the average person can't handle! If we had questions the team at Intuitive Shipping was very responsive and helpful. Clear communication from a company is key. We will continue to use this service!
Thank you for sharing this so others can make an informed decision. We're happy to hear that Intuitive Shipping is capabily handling the complexity with your shipping and that you're taking advantage of our product and packaging settings. It's great to hear that you're getting help when it's needed. We appreciate the kind words about our support team! Please don't hesitate to reach out again should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
This is a very good app; it satisfied all our needs.
Five stars to app and five stars to the support team too!!
Professional, fast and friendly!
Thank you so much for the kind words about Intuitive Shipping and our support team. It's great to hear that Intuitive Shipping is helping you succeed with shipping. If you have any more questions or have any concerns, please don't hesitate to reach out. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Very easy software to use. Best of all their customer service is super friendly and very efficient. I wish all the apps we use would have the same customer service standard!
Thank you! We very much appreciate the kind words about our team, and we're happy to hear your experience with Intuitive Shipping has been such a positive one. If you have any other questions or need help with something, please don't hesitate to reach out!
Best regards,
Ron Anderson
Customer Experience Manager
This is a terrific app that has tackled all our needs! It's a simple tool with the ability to handle complex rules and despite a high learning curve at times, I've found they have good doc guidelines and an even better support team who have been available at short notice to jump on calls or discuss in-depth and promptly via email. It's a no-brainer decision to use this app if you have complex shipping rules!
Thank you for taking a few moments to share this! We're so happy to hear that Intuitive Shipping has helped you manage the complexity with your shipping requirements. We appreciate the feedback about our Help Center and our support team. It's great to hear that you're taking advantage of our live, one-on-one support option. We hope that you'll reach out to us again should the need arise. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Good at predicting package sizes. Support is very helpful
Thank you for taking a few moments to share this. We really appreciate it! If you need assistance again in the future, please don't hesitate to reach out to us. Our support team is here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Amazing app, incredible customer service
Thank you for taking a few moments to share this! We appreciate your feedback and we hope that you'll reach out to our support team again should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
Easily the best shipping app on Shopify. It gives us a much more granular control over our complex shipping programs. Not only is the app capable of so much, but their support is top-tier. They have a very fleshed-out knowledge base, and an even better team in customer service that responds quickly
Thank you for taking a few moments to share this and help others make an informed decision. It's great to hear that your experience with Intuitive Shipping has been so ovewhelmingly positive and that you're getting all the help you need from our help center and support team. Please reach out to us again should the need arise. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
This app was set up for us initially be developers for our complex shipping offering and has served us well. Now trying to tackle some changes in our shipping and upgrades on our own we have been like a deer in headlights to say the least!
We have found them to be super responsive and actually able to set up a teams meeting same day. Brandon who was dealing with us was super helpful, extremely patient and friendly. Guiding us through everything we were ready to tackle, there and then and will be on hand for any future assistance we might need.
So far from what we have experienced and what we can see with regards to editing our shipping options, its is an easy platform to navigate after a little bit of a learning curve and have a great testing feature when you are unsure if you have set things up correctly before going live.
Really could not ask for more 1000% recommend them.
Amazing! Thank you so much for the recommendation. We're so happy to hear that your experience with Intuitive Shipping has been a positive one and that it's helping you succeed with shipping. It's great to hear that you've been taking advantage of our live, one-on-one support and getting the help you need from Brandon. Please don't hesitate to reach out to us again should you run into an issue or just have a question. Brandon and our entire support team are here to help should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
After 4 years on Shopify, IntuitiveShipping ensures over and over again the best customer service. The new App has intuitive UI and provides an outstanding UX experience.
Thank you! It's amazing to hear that your experience with Intuitive Shipping continues to be such a positive one. We hope we can continue to contribute to your shipping success for many years to come!
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping is an amazing tool for any SMB that wants to improve how they ship. More importantly, their support team (shout-out to Paul) is amazing and able to resolve any issues quickly.
Thank you! We appreciate you taking some time to share this with others, and we very much appreciate the kind words about our support team. Paul and our entire team are here to help again should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager