レビュー (481)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年10月4日

We have the pleasure of working with Chelsey and Paul, both of whom have demonstrated exceptional knowledge and support in their roles. They consistently exhibit professionalism and a strong customer-centric approach. Whenever we reached out with a concern, they diligently followed up to ensure the issue was resolved and responded promptly to my emails. Our previous experience with a shipping rate company was lacking in comparison to Intuitive Shipping, and we are extremely satisfied to have made the switch. Money well spent!

Lady Ash Collections
アメリカ合衆国
アプリの使用期間:6ヶ月
Intuitive Shipping Incが返信しました 2024年10月15日

Thank you! It's great to hear that your experience with Intuitive Shipping has been such a positive one and that you're getting the help you need from our team when it's needed. We know you have a choice and we couldn't be happier that you chose us! If you should run into a concern or just have a question about Intuitive Shipping, please don't hestiate to reach out. Chelsey, Paul and our entire support team are here to help.

Best regards,

Ron Anderson
Customer Experience Manager

2024年11月5日

App works well for us and support is always fast and incredible. Great team.

Newair
アメリカ合衆国
アプリの使用期間:約4年
Intuitive Shipping Incが返信しました 2024年11月14日

Thank you! It's great to hear that Intuitive Shipping is working well and that your experiences with us have been so positive. We're happy to hear that you're getting support in a timely fashion when it's needed. If we can help with anything else, please don't hesitate to reach out again. Our team is always here to help!

Best regards,

Ron Anderson
Customer Experience Manager

2024年8月23日

We had difficulty upgrading to the new UPS auth2.0 method, and even though it wasn't a problem caused by Intuitive Shipping, Michael, Chelsey, and Brandon went above and beyond for us. Very good support, we highly recommend Intuitive Shipping!

Rare Roots
アメリカ合衆国
アプリの使用期間:5年弱
Intuitive Shipping Incが返信しました 2024年8月28日

Amazing! Thank you for the recommendation. We appreciate your kind words about our support team and we're happy to hear you got the help you needed with the UPS OAuth 2.0 upgrade. If anything should come up in the future, please don't hesitate to reach out. Brandon, Chelsey, Michael and our entire support team are happy to help any time!

Best regards,

Ron Anderson
Customer Experience Manager

2024年8月7日

Intuitive shipping support has always been easy to access, their fast support gives clear, detailed information that makes problem solving a piece of cake.

New Leaf Natives
アメリカ合衆国
アプリの使用期間:1年以上
Intuitive Shipping Incが返信しました 2024年8月19日

Thank you for the kind words! We appreciate you taking a few moments to share your experiences with Intuitive Shipping. It's great to hear that you're always getting the help you need when it's needed. If something should come up, please don't hesitate to reach out to us again!

Best regards,

Ron Anderson
Customer Experience Manager

2024年10月4日

Brandon in Support is wonderful. He walked us through a demo and was available to help with testing once we were ready. Any issues received attention right away. Quite happy so far.

Little Hippo Books
アメリカ合衆国
アプリの使用期間:18日
Intuitive Shipping Incが返信しました 2024年10月15日

We appreciate you taking time to share this. Thank you! If you should need us again for anything, please don't hesitate to reach out. Brandon and our entire support team are here to help!

Best regards,

Ron Anderson
Customer Experience Manager

2024年8月1日

The app truly lives up to its name with an intuitive, easy-to-navigate interface. Customer support is top-notch. The support team is always responsive and eager to help. Their quick response times and thorough solutions have been invaluable. I highly recommend this app.

Proaim.com
インド
アプリの使用期間:5年弱
Intuitive Shipping Incが返信しました 2024年8月7日

Thank you for the recommendation! We appreciate the praise and kind words about Intuitive Shipping and our support team. We're so happy to hear that your experience with Intuitive Shipping has been such a postive one and we hope that you will reach out to us again should the need arise.

Best regards,

Ron Anderson
Customer Experience Manager

2024年7月25日

A ton of features and very helpful support. If their app can do it (which is basically everything) they will help you set it up or troubleshoot it.

VINYL MOON
アメリカ合衆国
アプリの使用期間:約5年
Intuitive Shipping Incが返信しました 2024年8月1日

Thank you for taking a few moments to share this! We appreciate the positive feedback and we're happy to hear that your experience with Intuitive Shipping has been such a positive one. Our team is here to help whenever you need assistance or just have a question.

Best regards,

Ron Anderson
Customer Experience Manager

2024年7月26日

Great personal help with setup and runs trouble free. On the few instances where I have contacted support I have gotten fast, personal responses from them with solutions - not excuses. Our site can process hundreds of orders a week and this app has been rock solid.

Texsource Screen Printing Supply
アメリカ合衆国
アプリの使用期間:2年以上
Intuitive Shipping Incが返信しました 2024年8月1日

It's great to hear that Intuitive Shipping is helping you manage your shipping requirements so effectively and that you're getting the help you need when it's required. Thank you for taking time to share this so others can make an informed decision. Please don't hesitate to reach out again should the need arise. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

2024年9月9日

It's an excellent app, and the customer service is great and fast!
I am very grateful to have found this app.

The Bottle Depot
アメリカ合衆国
アプリの使用期間:1年以上
Intuitive Shipping Incが返信しました 2024年9月16日

Thank you for taking a few moments to share this! We appreciate your kind words about Intuitive Shipping and our support team and we're happy you found us, too! Please don't hesitate to reach out should you need our help again.

Best regards,

Ron Anderson
Customer Experience Manager

2024年10月31日

Great support and I highly recommend the app for complex and simple shipping calculations

uBuyaBox
南アフリカ
アプリの使用期間:約2年
Intuitive Shipping Incが返信しました 2024年11月4日

Thank you for the recommendation! We appreciate you taking a few moments to share this, and we're happy to hear that your experience with Intuitive Shipping has been so positive. Please don't hesitate to reach out to our team again should the need arise. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager