レビュー (490)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年8月26日

We have a VERY complex shipping system because some items can be packed with others, while other items have no business being anywhere near them. This app allows a us to make shipping possible without losing money because we were just "guessing" at prices. Now we can pinpoint exactly how much it all is.

This app integrates seamlessly with our ShipStation account. The biggest issue is that it doesn't really know which UPS/FedEx accounts are what, so it can be a bit of a guessing game. But the support staff is attentive to your needs and willing to help in anyway they can, short of doing everything for you. Our shipping scenarios are a delicate house a cards, but the staff know how to handle things without damaging all the work I've put into making our shipping scenarios work well.

ChromeStoppers
アメリカ合衆国
アプリの使用期間:2年以上
Intuitive Shipping Incが返信しました 2024年8月28日

Thank you for taking time to write this thoughtful review of Intuitive Shipping. We very much appreciate your feedback and we're happy to hear that Intuitive Shipping is managing the complexity with your shipping so effectively.

It's great to hear that you're taking advantage of our ShipStation integration. We do appreciate your feedback about the carrier info. This is due to how the information is passed back to us from ShipStation. We will work with their team to see if there is room to improve the integration.

Thank you for the kind words about our support team. If you run into an issue or just have a simple question, please don't hesitate to reach out to us again. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

2024年10月4日

Brandon in Support is wonderful. He walked us through a demo and was available to help with testing once we were ready. Any issues received attention right away. Quite happy so far.

Little Hippo Books
アメリカ合衆国
アプリの使用期間:18日
Intuitive Shipping Incが返信しました 2024年10月15日

We appreciate you taking time to share this. Thank you! If you should need us again for anything, please don't hesitate to reach out. Brandon and our entire support team are here to help!

Best regards,

Ron Anderson
Customer Experience Manager

2024年8月23日

Intuitive Shipping is great and easy to use, and whenever I've had trouble, because shipping can get complicated, I've always gotten great support from the team there. They go above and beyond answering not just the questions I show up with, but offering ways to optimize for problems I wasn't even aware I had. Highly recommend.

PINKYS
アメリカ合衆国
アプリの使用期間:約5年
Intuitive Shipping Incが返信しました 2024年8月28日

Thank you very much for the recommendation! We appreciate the kind words about Intuitive Shipping and our support team. We love to help and we want to make sure everyething is working optimally, so it's great to hear that our team was able to help with your overall setup as well as the issues you were most concerned with. Please dont hesitate to reach out to us again if needed!

Best regards,

Ron Anderson
Customer Experience Manager

2024年10月16日

A great solution for Shopify's severely lacking shipping settings. Brandon was a great support in walking alongside us in setting up our fairly complex shipping needs and answering all of our questions!

The Amish House
アメリカ合衆国
アプリの使用期間:23日
Intuitive Shipping Incが返信しました 2024年10月31日

We're happy to hear that Intuitive Shipping is helping you manage the complexity with your shipping and that you're getting the help you need from Brandon. Thank you for the kind words! Please don't hesitate to reach out again whenever the need arises. Brandon and our entire support team are here to help!

Best regards,

Ron Anderson
Customer Experience Manager

2024年8月21日

It's one thing to have an app that does exactly what you want in a straightforward way. It's another for it to do so without downtime or unreliability scares. It's a unicorn if it does both of the above and answers technical support emails quickly and concisely. When you come across an app like Intuitive Shipping, it raises the bar for everyone else. To put it plainly, Intuitive has saved us a lot of time.

Russo Music
アメリカ合衆国
アプリの使用期間:約2年
Intuitive Shipping Incが返信しました 2024年8月29日

Wow, thank you so much for the love and for taking time to share this so that others can make an informed decision about Intuitive Shipping. We take great pride in our technology and the level of support we provide, so it's great to hear that your experience with Intuitive Shipping has been such an overwhelmingly positive one. We know you have a choice and we're very happy you chose us! If you need our assistance again, whether it's an issue or a simple question, we're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

2024年8月23日

We had difficulty upgrading to the new UPS auth2.0 method, and even though it wasn't a problem caused by Intuitive Shipping, Michael, Chelsey, and Brandon went above and beyond for us. Very good support, we highly recommend Intuitive Shipping!

Rare Roots
アメリカ合衆国
アプリの使用期間:5年弱
Intuitive Shipping Incが返信しました 2024年8月28日

Amazing! Thank you for the recommendation. We appreciate your kind words about our support team and we're happy to hear you got the help you needed with the UPS OAuth 2.0 upgrade. If anything should come up in the future, please don't hesitate to reach out. Brandon, Chelsey, Michael and our entire support team are happy to help any time!

Best regards,

Ron Anderson
Customer Experience Manager

2024年9月9日

It's an excellent app, and the customer service is great and fast!
I am very grateful to have found this app.

The Bottle Depot
アメリカ合衆国
アプリの使用期間:1年以上
Intuitive Shipping Incが返信しました 2024年9月16日

Thank you for taking a few moments to share this! We appreciate your kind words about Intuitive Shipping and our support team and we're happy you found us, too! Please don't hesitate to reach out should you need our help again.

Best regards,

Ron Anderson
Customer Experience Manager

2024年10月3日

Great App, Great Support, highly recommended.

DecoratorsBest
アメリカ合衆国
アプリの使用期間:約1年
Intuitive Shipping Incが返信しました 2024年10月15日

Thank you! We very much appreciate your recommendation and we hope that you'll reach out to our support team again should you run into any concerns or just have questions about Intuitive Shipping.

Best regards,

Ron Anderson
Customer Experience Manager

2024年8月7日

Intuitive shipping support has always been easy to access, their fast support gives clear, detailed information that makes problem solving a piece of cake.

New Leaf Natives
アメリカ合衆国
アプリの使用期間:1年以上
Intuitive Shipping Incが返信しました 2024年8月19日

Thank you for the kind words! We appreciate you taking a few moments to share your experiences with Intuitive Shipping. It's great to hear that you're always getting the help you need when it's needed. If something should come up, please don't hesitate to reach out to us again!

Best regards,

Ron Anderson
Customer Experience Manager

2024年8月1日

The app truly lives up to its name with an intuitive, easy-to-navigate interface. Customer support is top-notch. The support team is always responsive and eager to help. Their quick response times and thorough solutions have been invaluable. I highly recommend this app.

Proaim.com
インド
アプリの使用期間:5年弱
Intuitive Shipping Incが返信しました 2024年8月7日

Thank you for the recommendation! We appreciate the praise and kind words about Intuitive Shipping and our support team. We're so happy to hear that your experience with Intuitive Shipping has been such a postive one and we hope that you will reach out to us again should the need arise.

Best regards,

Ron Anderson
Customer Experience Manager