Intuitive Shipping , 427件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2021年2月11日

Michael was a great help in getting the app set up as I needed. Good product with even better support.

Romans Den
イギリス
アプリの使用期間:12日
2023年2月2日

The Intuitive team has been the MOST HELPFUL and KIND group of folks I've worked with to set up my website. Setting up shipping functions that work is by far one of the most complicated tasks in developing a new website and they made the process much easier! The app is quite intuitive (ha!) and they have helpful guides, and are always SO helpful when I reach out. I highly recommend! Thank you Intuitive folks!

R&R Secret Farm
アメリカ合衆国
アプリの使用期間:11日
Intuitive Shipping Incが返信しました 2023年2月3日

Wow, thank you so much for the high praise! We are very happy that your experience with Intuitive Shipping has been an exceptional one, and that you're getting the most out of the app, our support team and our self-serve guides. Please let us know if we can help you further should the need arise. Thank you for the enthusiastic recommendation!

Best regards,

Ron Anderson
Customer Experience Manager

編集日:2019年5月19日

very bad support system its been more then 1 week asked for support but they are not responding at any query.completely shiity product

Grocerify
イギリス
アプリの使用期間:11ヶ月
Intuitive Shipping Incが返信しました 2019年5月19日

Hey Tanvir,

Thank you for your feedback. We take customer experience very seriously, so I made sure to do a deep dive into our tickets to ensure we didn't drop the ball. We have a few support tickets from you, all of which have been resolved with the last request being on May 7th.

In the last ticket, I can see that Sam from our partner app, Store Pickup + Delivery, answered your question but didn't receive a reply from you. He did follow up another two times before closing the ticket, so now I am worried your email may be the culprit: please reach out to support@intuitiveshipping.com from a personal email such as a Gmail account - I am really hoping we can get in touch to make sure you have an experience like the 64 who wrote in before you.

I reached out already to the email you've been submitting tickets with. Let me know a time today or tomorrow where we can jump on a call.

Cheers,
Joel

2018年1月25日

This app does everything we need shipping wise and has been very well thought out. And the customer service has been incredible. Would highly recommend.

Tom Raffield
イギリス
アプリの使用期間:10日
2020年11月14日

Intuitiva (hace honor a su nombre) y funcional. Tiene algunas limitaciones que esperamos que puedan solucionar en el más corto plazo; sin embargo, para nosotros es la herramienta más completa en el tema de shipping de todas las que hemos probado en Shopify.

Marxial
ペルー
アプリの使用期間:9ヶ月
2022年7月6日

In setting up the app, their support team has been incredible. We are feeling great in our decision to use Intuitive Shipping for our shop. Huge thank you to their support team!

Pathway Market GR
アメリカ合衆国
アプリの使用期間:9日
Intuitive Shipping Incが返信しました 2022年7月6日

We're glad to hear our team was able to help you get Intuitive Shipping set up confidently. We really appreciate you taking a few moments to share this with others so they can make an informed decision. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

2021年8月4日

Difficult to get going but once up and running you're set! 10/10 service from Michael Janes, without his help I would not have been able to set my store up for delivery. Recommendation to the support team is to have more how-to-videos. Note: If you want to offer pick and delivery you need their sister app which is an added expense.

HotBake®
南アフリカ
アプリの使用期間:9ヶ月
Intuitive Shipping Incが返信しました 2021年8月4日

Thanks so much for taking the time to leave a review! We greatly appreciate it, and so do users looking for the ideal shipping solution for their store.

I wanted to clarify that Intuitive Shipping offers store pickup and local delivery options within the app (postcode zones, distance-based calcs, etc.) and that Zapiet’s Store Pickup + Delivery is only needed if you require a calendar-style delivery date and time selector in tandem with the robust control Intuitive Shipping offers.

I’m glad you mentioned more tutorial videos. These are currently in development, so, in the meantime, we offer one-on-one onboarding calls so that users can learn precisely how to configure Intuitive Shipping for their unique requirements. I’m thrilled to hear that you were able to take advantage of this, and Michael was able to guide you through the configuration.

Best regards,
Ron Anderson | Customer Experience Manager

2020年11月8日

I was really struggling to set different prices for regional UK rates and intuitive has completely solved that. The staff have been extremely helpful and responsive and I would strongly recommend working with them.

The Cheese Collective
イギリス
アプリの使用期間:8日
2020年4月28日

I installed the app and the team helped me configure my little semi-complex setup exactly how I wanted it. The app has so many configuration options I'm amazed!

Very helpful having the Livechat to discuss the requirements also.

The Cupcake Room
オーストラリア
アプリの使用期間:7日
2021年12月10日

I've downloaded and uninstalled so many shipping apps before finding the holy grail which fit my exact business needs. My business is conducted locally however it is divided into many districts and suburbs which all have their own delivery time slots provided by local logistics company. Intuitive Shipping has saved me a lot of headaches and more time on my business. PROS: conditions to fit all types of scenarios (locally or internationally), many options within options, AND/OR conditions (not all apps support OR functions), simplistic and easy to navigate UI and MOST IMPORTANTLY, the app operates within the default flows of Shopify. Many other apps have the delivery options conducted at CART page which can ruin the overall flow, theme, and feeling of the purchasing experience - this app follows the default Shopify flow which consumers are used to with no surprises. Their support is also extremely quick, friendly and helpful. Their team quickly solved a problem I was facing within a few hours - it was within their off-hours but responded once they opened. CONS: A bit of a steep learning curve to fully learn its massive capabilities - the FAQ and help guide is sufficient but wished for more YouTube tutorials from their channel for folow-throughs.

addmeat
中華人民共和国香港特別行政区
アプリの使用期間:7日
Intuitive Shipping Incが返信しました 2021年12月13日

Thank you so much for this! We're elated to hear Intuitive Shipping is exactly what you needed to turn the shipping experience on your store into a positive one. We do appreciate your all of feedback, including your comments about learning the software. We will be adding more video tutorials soon. In the meantime, we do offer free onboarding sessions with our support team to provide businesses with advice on the best way to configure the app based on different shipping requirements. These can be scheduled right from the app's Get Started page any time after installing Intuitive Shipping. If you do need any help in the future, our team is here for you!

Best regards,

Ron Anderson
Customer Experience Manager