Intuitive Shipping

Intuitive Shipping is a powerful app that can handle all of your shipping needs. We were having a hard time getting everything that we needed working to work, and Michael Janes in customer success sat with us and walked us through it all. He was willing to sit through several sessions with us to try and get everything working, was knowledgeable and extreme personable, keeping us calm through the whole set up process. If your rules get complicated, Intuitive Shipping can be a logic puzzle, but once you understand the difference between "Any" and "All" in the scenarios and rate blending, things pretty much fall into place. It would be nice if they integrated with other freight solutions than FedEx and if bulk editing was allowed in more places, but overall, it's a great app with a great staff to help you onboard.

This app changed the game for our store, and on top of that, their support team is by far the most responsive and helpful support team I've had the pleasure of working with. Intuitive shipping can be daunting at first, but for good reason - it's powerful and really is the best solution for shipping & package sizing. Highly recommend this team & their app!

Fabulous product and even better customer service. The Intuitive Shipping team made setup easy with a personal video chat and continue to assist me through email and video chat with any questions I have. The best Shopify app experience I've had yet.

This app is a game changer for anyone looking to provide more accurate shipping rates to customers based on dimensional weights. The customer support team was great when I struggled with the setup. Looking forward to using this app to improve the precision of our shipping processes.

Paul Cann and his team are exceptional! Quick to answer my questions and quick to help with any issues. For all your shipping variation needs, this is the app to get. Thank you Intuitive Shipping team!

This app has worked very well for our store. I have rather complicated shipping and I was able to set it up for a way that works for my products. I really like the activity feature that lets me see what was added to the shopping cart and the shipping prices that were presented. This allows me to go in and tweak the rates.
The Onboarding session offered made the set up so much easier and quicker. But, the best part of this app is the customer service. I had an issue on the Saturday of a long weekend. Although it turned out to be caused by a break in Shopify (due to me upgrading to a higher level plan) and not with their app they responded quickly and were able to point me in the right direction to get a solution. They even followed up a couple days later to see if everything was working. Amazing team!

We have some pretty unique shipping scenarios with our combination of local and shipped services, and no other apps we looked at could really give us what we needed. Our most complicated scenario being our services that need a mileage charge included based on actual travel time.

Enter Intuitive Shipping. Any scenario we've asked about, we've been able to set up. We booked an onboarding/assistance call which was super helpful and easy to do. Any issues that arise (user error, not the app!) are resolved quickly (big shoutout to Michael Janes!). Even when an issue arose that they didn't have an immediate answer to, we were able to resolve it ourselves with their extensive knowledge base.

The app's interface is clean and easy to navigate, and overall it's been a great experience using Intuitive Shipping.

I have a very complicated shipping scenario for my store, among all the shipping apps , only this app can validate my requirement

This has helped us so much. We're still working out some of the little things right now, but it's been great. Their customer service is unreal helpful, too!

This app is amazing and the support team is more than helpful. Always willing to hop on a call and figure it out to meet the needs of the business. Intuitive Shipping was exactly what we needed to solve for complicated shipping logic. Hands down best service out there.