Intuitive Shipping , 377 recensies

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
20 november 2023

Our company has used Intuitive Shipping for a few years now. What makes it unique and valuable for us is the ability to custom blend shipping rates based on any possible item combination in our customer's cart.

Today, we reached out for support for the first time ever (that must be worth something by itself). The support we received was quick, professional, and informative—all while resolving our concerns. You can tell through the support interaction alone that folks at Intuitive Shipping are passionate about the solutions they provide.

Kudos to a super useful Shopify app, and the team behind it to make it such a success. (I promise I don't work for them)

GUNNER
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Intuitive Shipping Inc heeft geantwoord 30 november 2023

Thank you so much for this incredibly thoughtful review! We're so happy to hear that Intuitive Shipping has been helping you succeed at shipping these past few years, and we look forward to continuing to support you for a long time. It's great to hear you're taking advantage of our advanced rate blending features. Now that you've had a chance to work with our support team, please don't hesitate to reach out to us again should the need arise, whether it's for a concern or just a simple question. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

30 november 2023

If you can think of a shipping scenario, you can set it up: special rates for different dates, post codes, repeat customers, specific addresses, individual businesses, different products.

It doesn't matter what it is, if you can work out the logic, you can make it happen.

Northside Flower Market
Australië
Meer dan 3 jaar gebruiken de app
7 december 2023

Intuitive shipping provides an effective solution for finding the right shipping options across a variety of perishable and non-perishable goods.

Their customer support is much better than typical customer service. You promptly get to talk to a member of the team and they are technically capable. They were able to troubleshoot API Key issues with other integrations that would have taken me forever to track down.

Seattle Caviar Co.
Verenigde Staten
Meer dan 2 jaar gebruiken de app
18 oktober 2023

Great product and even better customer service! Bravo!

Shamans Market
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Intuitive Shipping Inc heeft geantwoord 26 oktober 2023

Thank you for taking a few moments to share this! We appreciate the love! Please let our support team know if you have any questions about Intuitive Shipping or get stuck on something. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

19 oktober 2023

We have had Intuitive Shipping for a year, but the person in our corporation who was familiar with this integration left the company. I've been trying to catch up ever since. Their support team is GREAT and helped me re-learn how to integrate into our Shopify store. I've spoken to three different people each time and they actually FOLLOW UP with me! RECOMMEND!

Motobilt
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Intuitive Shipping Inc heeft geantwoord 26 oktober 2023

We appreciate this recommendation so much! It's great to hear that our team, no matter whom you speak with, is providing you with the support you need to keep Intuitive Shipping running smoothly. Please don't hesitate to contact us for any reason, whether it's a simple question about the app or a complex setup change.

Best regards,

Ron Anderson
Customer Experience Manager

8 november 2023

Not only is Intuitive probably the best and most flexible shipping app out there, more importantly they have the most helpful and responsive support team I have ever worked with. I cannot recommend them and their product enough!

Smash It Sports
Verenigde Staten
Meer dan een jaar gebruiken de app
Intuitive Shipping Inc heeft geantwoord 14 november 2023

Wow, thank you so much for the love! We are so happy to hear your experiences with Intuitive Shipping have been so overwhelmingly positive. Thank you for the recommendation, and for taking a few moments to praise our support team. Please know that we're here to help should you have a question or run into an issue.

Best regards,

Ron Anderson
Customer Experience Manager

10 oktober 2023

The customer support is the primary reason for the 5-star rating with the continuous updates and improvements that are being made to the app a close second. It's completely customizable for your shipping program, regardless of complexity. Definitely recommend

GlassParency
Verenigde Staten
Bijna 3 jaar gebruiken de app
Intuitive Shipping Inc heeft geantwoord 16 oktober 2023

Thank you very much for the recommendation! We're glad to hear your experiences with Intuitive Shipping have been so overwhelmingly positive, both with the app and our support team. We're always here to help should the need arise, so please don't hesitate to reach out!

Best regards,

Ron Anderson
Customer Experience Manager

12 oktober 2023

Intuitive shipping is a great solution for us and the team there is easy to work with. We are thankful for their app!

Two Step Performance
Verenigde Staten
Bijna 2 jaar gebruiken de app
Intuitive Shipping Inc heeft geantwoord 16 oktober 2023

We appreciate you taking a few moments to share this and help others make an informed decision. It's great to hear Intuitive Shipping has been an effective solution for your shipping needs. Please don't hesitate to reach out if the need arises. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

3 november 2023

Over the past 3 years of running our online store, we have dealt with many, many different apps. Our experience with Intuitive employee Chelsey Soper was easily the single best experience that we've ever had in terms of communication and execution on troubleshooting problems. The app is awesome and we are very happy customers.

Zilo
Canada
12 maanden gebruiken de app
Intuitive Shipping Inc heeft geantwoord 6 november 2023

Thank you for taking a few moments to share this! We know you have a choice, and we're glad that your experiences with Intuitive Shipping have been so overwhelmingly positive. We're very fortunate to have Chelsey on our team, and we appreciate the kind words! Please don't hesitate to reach out if you have a simple question or run into an issue.

Best regards,

Ron Anderson
Customer Experience Manager

30 oktober 2023

We are using Intuitive Shipping on two of our flag ship ecommerce sites with great success. The app allows us to manage shipping rates for our corporate shipping accounts in a very granular fashion, based on weight, collection, SKU, etc. The app itself is highly configurable, which sometimes may seem complicated, but the Intuitive Shipping team is always ready to lend a hand to make sure everything is operating as needed. Support response is quick and in-depth. I highly recommend the app and plan to add it to all my Shopify sites.

Mazuri
Verenigde Staten
9 maanden gebruiken de app
Intuitive Shipping Inc heeft geantwoord 6 november 2023

We really appreciate you taking some time to share this with others, and it's great to hear that Intuitive Shipping has been working effectively on multiple stores. We're happy to hear you're getting the help you need from our support team, and we will continue to be here to assist should the need arise. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager