Avaliações (490)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
4 de outubro de 2022

I have to say the customer support on this app is a 10/10. Very responsive and very helpful. What is nice is the app gives us the ability to add a line of text for each shipping option to let the customer know the time frame for delivery.

Fundraising For A Cause
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Intuitive Shipping Inc 6 de outubro de 2022

Thank you for the high praise! It's great to hear you're taking advantage of the custom description feature in Intuitive Shipping. We agree, it's a great way to keep customers informed and set their expectations for shipping. If we can assist with anything else, please don't hesitate to reach out to our support team. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

30 de novembro de 2023

If you can think of a shipping scenario, you can set it up: special rates for different dates, post codes, repeat customers, specific addresses, individual businesses, different products.

It doesn't matter what it is, if you can work out the logic, you can make it happen.

Northside Flower Market
Austrália
Mais de 3 anos usando a aplicação
Questão respondida por Intuitive Shipping Inc 12 de dezembro de 2023

Thank you for taking time to share your experience with Intuitive Shipping. We're so happy to hear you're getting the most out of our key features and taking advantage of our extensive condition system. We know that shipping can be complex. It's great to hear we're handling everything you can throw our way. Please reach out if you run into an issue or just have a question. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

30 de junho de 2022

This app has been incredibly helpful in setting up specific shipping conditions for us. There's so much more that I'm sure we can do with it, but haven't tried yet. We will! 5 stars especially for their awesome tech support!

ASSOULINE
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Intuitive Shipping Inc 4 de julho de 2022

Wow, thank you for this! It's great to hear you're getting the help you need from our support team, and that Intuitive Shipping is helping you manage your shipping scenarios effectively. We're not satisfied until everything is working the way you need it to, so if you have any further questions or run into any concerns, please reach out to us. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

17 de abril de 2020

Excellent app flexibility and support from Paul. We used it primarily for configuring our postage map with 3PLs by time and postcode (whilst keeping a simple customer experience). Thanks!

Bother
Reino Unido
Mais de 3 anos usando a aplicação
24 de novembro de 2021

This app was a huge help to set up some pretty complicated shipping scenarios with multiple rates for a bunch of different product types! The technical support is fantastic!

Coast Appliances
Canadá
Mais de 3 anos usando a aplicação
Questão respondida por Intuitive Shipping Inc 26 de novembro de 2021

Amazing to hear Intuitive Shipping was able to handle your complex setup! And thank you for taking a few moments out of your day to share your experiences. We very much appreciate it! Let us know if we can help with anything further.

Best regards,

Ron Anderson
Customer Experience Manager

3 de fevereiro de 2024

Great app, always responsive support.

Freed's Bakery
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Intuitive Shipping Inc 6 de fevereiro de 2024

Thank you! We appreciate your kind words about Intuitive Shipping and our support team. Please feel free to reach out to us if you have additional questions or concerns. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

29 de fevereiro de 2024

Shipping is super frustrating, especially with the limited built in Shopify system. Intuitive helped set things up on a whole new level domestically & international. They basically set everything up the way I wanted and have responded lightning fast to numerous issues that have come up. I definitely recommend giving them a try for your Shopify shipping needs.

Tankraft
Estados Unidos
Quase 3 anos usando a aplicação
Questão respondida por Intuitive Shipping Inc 6 de março de 2024

Thank you so much for the recommendation! We agree, shipping can be frustrating, and it's great to hear that Intuitive Shipping is helping you overcome those frustrations. Our team is always here to make sure your configuration is set up and functioning as expected, so please don't be a stranger! Reach out whenever you have a question or concern. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

29 de dezembro de 2020

The support for setup and carrier integration with Canpar and UPS has been outstanding. The functionality works very smoothly and enables us to cope with the widely differing shipping rates for our bulky and heavy items across the US and Canada.

Thrust Vector Ltd
Alemanha
Mais de 3 anos usando a aplicação
30 de janeiro de 2024

This works great for me. I'm able to enter all my box dimensions and product dimensions. It then chooses the best box and packs the products accordingly. You can set the maximum weight allowed per box as well. Customer support is quick. I also offer free local ship for certain zip codes. It handles that. It was returning rates higher than what I was paying. I was able to adjust that by a percentage to pass the discount on. I don't think there's any other app that works this well and easy.

Rosa Food Products
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Intuitive Shipping Inc 6 de fevereiro de 2024

Thank you for sharing your experiences with Intuitive Shipping. We're happy to hear you're taking advantage of our SmartBoxing packing system and other key features to manage the complexity of your shipping requirements. We know you have a choice, and we're so glad you chose Intuitive Shipping. If you have a question or run into any concerns, please don't hesitate to reach out to our support team again. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

Editado a 21 de agosto de 2024

EDIT: Following up on our review after 6 years, and Intuitive Shipping is still serving our needs well. There have been many improvements since we started using the app, and Intuitive Shipping has kept up even as our shipping rules have gotten more complicated. And their support team is still as helpful as ever. I highly, HIGHLY recommend this app!

ORIGINAL REVIEW: Dang, is this ever a powerful app! We're a wholesale company and have extremely complicated shipping requirements, having to deal with 1) multiple piece shipping, 2) dimensional rates, 3) multiple carriers, 4) shipping promotions, 5) different shipping rules for different products, and numerous other intricacies. Previously we were using an app that was several times as expensive, and still didn't cover all of our requirements. Intuitive Shipping has replaced this app with ease, at a lower price with much better results. Oh, and their support is absolutely fantastic! Fast response times with detailed answers, and consistent followups on issues that needed to be looked at by their development team. All in all, you can't go wring if you choose Intuitive Shipping for your shipping needs. Two thumbs up!

Fun Services Canada
Canadá
Aproximadamente 3 anos usando a aplicação