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Great app and amazing customer service! Greg helped me set it up the right way and when ups made changes, he helped me with testing and setting up the new account. Super responsive, helpful, nice and knowledgeable.
Thank you for taking a few moments to share this! It's great to hear that Greg was able to help get you set up and running. Greg and our entire support team are here to help you if you have any questions about Intuitive Shipping or if you run into any issues.
Best regards,
Ron Anderson
Customer Experience Manager
The customer service was amazing. Everyone I spoke to was so helpful and patient with me. I highly recommend them!
Thank you for the recommendation! It's great to hear you're getting the help you need from our team. We're here if you have any other questions or if you run into any concerns.
Best regards,
Ron Anderson
Customer Experience Manager
The app is great - handles all our complex shipping needs. The customer service is incredible, both by email and by meeting. Michael has been helping me figure out various issues with the complex shipping rules that we've set up on multiple occassions. Would recommend to everyone
Die App löst für uns so viele Problem, Genial! Am besten ist aber der Support, so einen kompetenten und zuvorkommenden Support erlebt man selten. Vilen Dank nochmal an Michael.
Danke Sehr! We appreciate you taking time to share this, and we are happy to hear Intuitive Shipping is the solution you need for your complex shipping requirements. We're here to help if you have any more questions or concerns.
Best regards,
Ron Anderson
Customer Experience Manager
Our delivery cost calculation is really complex and we have been a long time looking for a proper tool for it.
Intuitive Shipping has been great! The FAQs and the support excellent.
We recommend it a lot.
Thank you for the recommendation! We're happy to hear Intuitive Shipping is helping you manage the complexity with your shipping requirements. We appreciate your positive feedback on the help center and our support team. If you do have any further questions about Intuitive Shipping, or you can't find when you need in the help center, please reach out to us!
Best regards,
Ron Anderson
Customer Experience Manager
Great support, super quick and helpful. Worked closely with me to get us up and running. Thank you!
Thank you! We appreciate you taking a few moments to share this. We're happy to hear you've been getting speedy assistance when the need arises. If you have any additional questions about Intuitive Shipping or if you run into any concerns, please don't hesitate to reach out to our support team!
Best regards,
Ron Anderson
Customer Experience Manager
Shipping is complicated for stores with lots of products, lots of packaging and global shipping. Intuitive helps make sure that what your customers are paying for shipping lines up with the actual costs your store pays to ship their packages. The setup is involved and took us a while to setup, but the support from Intuitive has been absolutely first rate. They helped us get it up and running and to help us sort out any issues along the way. Truly, the support could not have been better.
We're so happy to hear you've been getting the support you needed to get Intuitive Shipping set up confidently and correctly. Thank you for sharing this so that others with similar shipping complexity can make an informed decision.
Best regards,
Ron Anderson
Customer Experience Manager
Michael Janes provided exceptional customer service and technical guidance throughout the entire setup process. I would say the customer support combined with the simplicity of platform (truly intuitive) make this one of my favorite apps I've worked with; and I've worked with hundreds. Top notch all around!
Amazing! Thank you so much for the high praise. We're happy to hear your experiences with Intuitive Shipping have been so positive, and that Michael has been taking good care of you. Our dev team appreciates the love for the user interface! If the need should arise, we're here to help! Don't hesitate to reach out to us.
Best regards,
Ron Anderson
Customer Experience Manager
This is a fantastic app. If you are looking to do any kind of shipping in Shopify with different vendors this is the app you need. You have a lot of control over how the shipping app works. The company is excellent to work with. You will not be disappointed.
My company just launched a new version of our ecommerce site on Shopify and Intuitive Shipping is one of the apps we chose. The support has been stellar and the app works really well allowing us to set up our own unique shipping rules. We are also using ship station and it works beautifully for pulling in live rates to the site. Love this app!
Thanks for sharing this! We're happy to hear you're taking advantage of our ShipStation integration, and that you're getting the help you need from our support team. We know you have a choice, so thank you for choosing Intuitive Shipping!
Best regards,
Ron Anderson
Customer Experience Manager