Avaliações (430)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
20 de fevereiro de 2023

This app has worked very well for our store. I have rather complicated shipping and I was able to set it up for a way that works for my products. I really like the activity feature that lets me see what was added to the shopping cart and the shipping prices that were presented. This allows me to go in and tweak the rates.
The Onboarding session offered made the set up so much easier and quicker. But, the best part of this app is the customer service. I had an issue on the Saturday of a long weekend. Although it turned out to be caused by a break in Shopify (due to me upgrading to a higher level plan) and not with their app they responded quickly and were able to point me in the right direction to get a solution. They even followed up a couple days later to see if everything was working. Amazing team!

modernbathrooms.ca
Canadá
About 1 month usando a aplicação
Questão respondida por Intuitive Shipping Inc 22 de fevereiro de 2023

Thank you for taking a few moments to share this! We're glad to hear that you've been able to take advantage of our free onboarding session to help make your setup process smoother. It's great to hear that you got the help you needed over the weekend. We do offer limited support on weekends and holidays, and we typically respond within less than one business day. So please don't hesitate to reach out if you get stuck on something or just have a question about Intuitive Shipping.

Best regards,

Ron Anderson
Customer Experience Manager

2 de novembro de 2020

I have a very complicated shipping scenario for my store, among all the shipping apps , only this app can validate my requirement

iShirt.Me
Estados Unidos
About 1 month usando a aplicação
8 de agosto de 2022

This has helped us so much. We're still working out some of the little things right now, but it's been great. Their customer service is unreal helpful, too!

surferswarehouse
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Intuitive Shipping Inc 9 de agosto de 2022

Thank you for the kind words! We're glad to hear Intuitive Shipping is helping you succeed with shipping. Our team is always here if you have a question or need assistance. Let us know!

Best regards,

Ron Anderson
Customer Experience Manager

18 de março de 2022

This app is amazing and the support team is more than helpful. Always willing to hop on a call and figure it out to meet the needs of the business. Intuitive Shipping was exactly what we needed to solve for complicated shipping logic. Hands down best service out there.

ASHLEY STARK
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Intuitive Shipping Inc 18 de março de 2022

Thank you so much for the kind words! I'm so happy that Joel was able to work with you on Wednesday to get the configuration perfected before the launch.

On a personal note, I've always been a fan of STARK and love the company's history (textiles are my kryptonite). Ashley's designs for Ashley Stark Home are incredible, meeting a delicate balance where even though most of the pieces are quite neutral and will fit into different spaces, they are all statement pieces.

As the brand expands and your shipping needs change, please never hesitate to reach out to our team for guidance. We are always happy to help :)

Warm regards,
Sharon
Co-founder/CEO

3 de março de 2020

Fantastic customer support. App was able to handle all shipping needs. Really appreciate having access to all features, and being charged according to number of order. Previous app, I kept feeling restrained by limitations every change I tried to make. Thanks Intuitive Shipping!

Mystic Barrels
Estados Unidos
About 1 month usando a aplicação
13 de novembro de 2020

Great app ! So much possibilities and flexibility. We tested many solutions, but Intuitive Shipping can really be considered as the "Swiss Knife" of all the apps. Michael and his team have been just amazing in support by answering questions and finding solutions for my website issues. I can only recommend, tanks so much !

n°74 E-Shop
Espanha
About 1 month usando a aplicação
1 de agosto de 2018

Intuitive Shipping has worked great for our store. We've set-up direct to consumer shipping for flat rate and free shipping options. We've also added some expedited shipping options. These options are only available to our direct sales customers, and we have completely different shipping options for our wholesalers. This app solved our problems of wanting to offer completely different shipping options to our direct sales and wholesale customers. Oh, the support is fantastic too!

State Bicycle Co
Estados Unidos
About 1 month usando a aplicação
18 de janeiro de 2021

Had an urgent issue and they were able to pinpoint it immediately. Was super helpful. We have very specific shipping needs so any glitch can be hard to find.

Gracefully Fed
Estados Unidos
About 1 month usando a aplicação
Editado a 15 de julho de 2019

I use this to quote Fedex LTL just like my customer service does. It calculates the number of pallets needed for the job and gets a quote back from fedex. So well thought out with terrific extra features

GFC TEST
Estados Unidos
About 1 month usando a aplicação
11 de abril de 2022

Intuitive is a great app, and like the name suggests, it is highly intuitive. For complex scenarios, you do need some help, but support is always there to help you when you need it. Excellent support team willing to help you resolve any complex setup scenarios that you may have.

Rostock Auto Spare Parts
Emirados Árabes Unidos
About 1 month usando a aplicação
Questão respondida por Intuitive Shipping Inc 19 de abril de 2022

It means a lot to us that you took a few moments out of your day to share your experiences with Intuitive Shipping. We're glad you were able to work with our support team to get the help you needed configuring your scenarios. We're here to help if you run into any issues of have other questions about the app at any time!

Best regards,

Ron Anderson
Customer Experience Manager