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Even if this app didnt fit our needs I would give it more than 5 stars just based on the incredible customer support!
We thought this app would be good to print itemized receipts/invoices. At this point we are using the free application, and it was very easy to set up and customize the basics. Using the app is also simple, as you access Invoice Printer Pro directly from the order page.
If customer support were rated on a scale of 1 to 10 they would easily score a 20.
I contacted their customer support with the problem of discounts not appearing on the invoices, and was contacted literally within 5 minutes by one of the 2 app developers. I do not remember ever getting a quicker response, not to mention from someone so pleasant and knowledgeable, from any other entity's customer service. The problem was fixed by the next day and works perfectly now.
All in all, this is a great app for our needs. The free plan is pretty basic, but it is completely free with no limits on printing, etc. We will be upgrading to a plan with a minimal monthly fee, as we would like more freedom to edit the invoices. The pay plans also have a free 7 day trial.
First, thank you so much for highlighting the issue of discounts not showing up. It was a specific case we had not handled before and had it not been for you, it would've been left that way. But thanks to you, our invoicing system is stronger and more robust than ever before. We are really grateful to you for that.
And second, thank you for the kind words in your review. We really appreciate that you took the time to install & share feedback. If there's anything that we can do for you, please feel free to reach out to us anytime! :)
Best,
Sandesh.
Absolutley brilliant app. The easiest Invoice set-up ever, used Shopify Order Printer and Order Printer Pro, both now gone, Falcon does it all. Super quick support, I have a couple of feature requests pending, will update once installed.
Update, new feature created over-night, very impressed with this and and in particular the support
Thank you so much for a great review! We really appreciate that you took the time to download and install our invoicing app. We hope that we were able to get your feature requests rolled out into the app exactly as you wanted them! :)
Please feel free to reach out to us anytime.
Best,
Sandesh
We were looking for an app that would automatically send invoices to all of our customers. Luckily, we found invoice printer pro. This is a very easy app to set up, customize and produces fantastic looking invoices. I highly recommend this useful easy to use App.
Thank you so much for your review. We really appreciate that you took the time to download, install & share feedback on our app. If there's anything else that we can do for you, please feel free to reach out to us anytime! :)
Best,
Sandesh.
Fantastic App, it does everything it claims, just better! Biggest bonus this app provides is you can send "Marked as Paid" orders an automatic email to client to let them know you have received their payment, something standard shopify does not do, which is critical in today's market!
Great app for sending out invoices. Very much customisable and a great customer service team when you need help with setup.
Thank you so much for your review. We really appreciate that you took the time to install & share feedback. We are glad to see that your setup issues were resolved. Hope you are having a great time using our app. :)
If there's anything else that we can do for you, please feel free to reach out to us anytime.
Best,
Sandesh.
I'm super impressed with this app, and the way the developers have worked with me to get it working exactly the way I needed it to. When I first installed the app, I realised that I'd need a few changes to get it working the way I wanted, and the developers were more than happy to make the required changes. Their communication was great, they were really fast with the requested changes, and they've been fantastic in every way. I've now got an app that I'm really happy with. It makes my tax invoices look professional, which is what I was after, and it is set to automatically email my customers, so I don't have to remember to process anything manually. Highly recommend this app.
Thank you so much for your review. We really appreciate that you took the time to download, install & share feedback on our app. We hope to continue being your partner for all things invoicing!
If there's anything else that we can do for you, please feel free to reach out to us anytime! :)
Best,
Sandesh.
Very useful app, customers will request valid VAT invoices and this is the quickest way to generate one. More importantly the developers are very friendly and responsive, had some issues with discounts not showing up but this has been resolved within 24 hours of me reporting the issue. Would recommend this to any business start up.
I installed this when a client emailed and asked for an invoice, and it was super easy to set up and send through the invoice. After sending the initial invoice, I then went and did some customisation, this too was super easy. Thanks.
this is the best app for making invoices! you can customize a lot of things and then there's an amazing customer support!
La app è molto intuitiva e permette di inviare fatture automaticamente dopo ogni ordine. Il vero fiore all'occhiello però è l'assistenza clienti: precisa, rapidissima e composta da persone veramente competenti!
Grazie mille per aver dedicato del tempo a lasciarci una recensione. Siamo lieti di sapere che ti piace l'app e la nostra assistenza clienti.
Saluti,
Invoice Falcon