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I don't know what's going on but for several months nothing work. We can no longer export our invoices in CSV format (this is very important for compatibility) and our customers can never download their invoice. The main thing is not working. We were promised that the problem would be solved today, in the end no feedback from the sav. Lost money. I leave two stars because there is a wide choice to personalize your invoices.
Hey, there. Vinal here from the Invoice Falcon support team. I'm very sorry to see that you did not have the right experience with our application and support. :(
I had sent you the CSV files through email since the feature did not work well on your store. I am also dedicated to working to fix the issues for you and ensure that you do not face this any further.
I have reached out to you by email. Please check your inbox and we can escalate the process.
Looking forward to hearing from you.
Regards,
Invoice Falcon Team
We've had this app for about 2 years, on a paid plan. It's a strong thumbs down: while it appears to be a fine companion to Shopify's systems, we found it to be woefully short on basic functionality:
1. Additional discounts added as line items while creating the actual shopify invoices will not show in Invoice Falcon: the totals will not be matching Shopify's data. We didn't catch on to this right away and it took some tail-chasing to figure out where the issue was as the customers were paying what the pdf invoices were showing. We wrote tech support but it's comically delayed, and still not fixed to this day.
2. If one edits prices in Shopify after the pdf invoice is generated, they will not be retroactively updated in Invoice Falcon. Couldn't find a way to work around this except to start a new order. Frustrating and time wasting.
3. Small glitches in formatting: the shipping cost fields text sizes are huge and looking unprofessional and stitched together.
Will uninstall.
no progress bar in the fronted, no improvement since 1-2 years of installation. paying monthly and still wasting time and having a lt of issues
it's ok. it glitches a lot. totals don't match what is on the order. service is good, but I cant wait weeks for it to fix, I need to be able to send invoices right away.
Bait and switch on the free plan, useless to use a free plan. Just try one of the other invoice options in the app store.
Hey, there. Sandesh here, one half of the team building Invoice Falcon. I'm sorry to see that you did not have the right experience with our application. :(
The Pay-as-you-go plan, which you had subscribed to when signing up for our application, enables you to create invoices for orders and draft orders in your Shopify store. In this case, our users use the invoice for an existing order as a legal proof of purchase, both for the customer and for filing taxes with their government.
I understand that creating invoices for existing orders does not fit what you are looking for. Our Ultimate plan, which enables you to create pro forma invoices, custom invoices, wholesale invoices and quotes, would be the right choice for you since it allows you to create an invoice without any order or draft order.
At Invoice Falcon, our goal is to help every Shopify store owner, regardless of language or region, with their invoicing. As you'll see in our past 110 5-star reviews, we go the extra mile to make sure that our application is tailored to you. I've sent you an email with additional details about how we can work together to give you the best invoicing experience on Shopify. Please take a look at your inbox. :)
Looking forward to hearing from you.
Best,
Sandesh.
Support réactif et très aimable, l'appli est simple à utilisée et répond à mes besoins.
great customer support!
Great support . Very easy to set up
It was very good app before but right now it is glitching, it doesn't load properly once opened. Gives me heroku errors, it became very unreliable, have been using it for 2+ years but looking to switch now.
Thank you so much for taking the time to leave us a review. We are glad to hear that the app is useful to you and that you are happy with our support.
Regards,
Invoice Falcon
Great app. Been using it for a long time now, and very nice looking invoices are generated. Thank you!
Very good invoicing app. We were able to use it with absolutely no issues. There are lots of customization features enabling us to design the invoices exactly as we needed. We are also able to account for tax rates in different countries.
Ver handy. I like the versatility of the app. and the fact that you can have up to 100 invoices for free/month.
We had the app for several years. Their customer service was great at the beginning but is terrible now. We contacted them multiple times regarding billing over 30 days ago and no reply. We had to open a case with Shopify to ask them to reply to us, and no reply. We're done and just deleted the app.
ME GUSTA BASTANTE PARA HACER LAS FACTURAS DE MI TIENDA DE MANERA MUY SENCILLA Y RÁPIDA. DE MOMENTO PAGARÉ POR USARLA PORQUE ME PARECE BUENA APLICACIÓN.
The program is really good, I like its simplicity. It is easy to set up. Many thanks to the people who created it:)
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
Excellent appl, very useful and easy to use. It helps entrepreneurs who are just starting out a lot. Really recommended!
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
Bisher läuft alles reibungslos! Es ist sehr einfach das Aussehen der Rechnungen anzupassen und auch zu versenden
Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Wir freuen uns zu hören, dass Ihnen die App gefällt und dass sie für Sie nützlich ist.
Grüße,
Invoice Falcon
I have used this app for 2 years now, and not a single issue. Everything works fine and the support is wonderful! Recommend
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
Great app, you can get 50 free invoices, very good customer support Great app, you can get 50 free invoices, very good customer support
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
A great app. Simple to set up, and you can modify the invoice in almost any way that you want. Thanks to the Falcon team.
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
Does exactly what I need. Easy to Edit, Send, Download and Print. Good apps are hard to find, but this developer/company understands how the process works!!!
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
The best invoice program I found so far. You can also make a bulk csv file of all transactions per month. A feature I found difficult to find with other apps.
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
Great app for companies that need professional invoices. Also useful when invoices are not sent by default but only at the request of the customer.
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
We really love this app and the support is amazing ! They really hear our recommendations and adapt them. Thanks for your work !
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
I installed the app, it's easy and user friendly, nice templates and details. I really like it and I do recommend to use.
Thank you so much for taking the time to leave us a review. We are glad to hear that you like the app and that it is useful to you.
Regards,
Invoice Falcon
Funciona bien, pero el precio es mas elevado que otros de la competencia que hacen los mismo. Se echan de menos mas diseños de facturas.
Great APP. i think its the best app for invoice I had test. Support is very active and effective. Thank u
Thank you so much for taking the time to leave us a review. We are glad to hear that the app is useful to you.
Regards,
Invoice Falcon
Have really helped me out with getting printed a ton of invoices in bulk. Also love the design of the invoices. And again, the print bulk feature is like no other.
Thank you so much for taking the time to leave us a review. We are glad to hear that the app is useful to you and that you are happy with its design and features.
Regards,
Invoice Falcon
The best invoicing app on Shopify. Made it so easy for me to issue invoices and packing slips in PDF format for my customers and logistics partners. The team and customer service is a bonus.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
I've tried other invoice apps before, but this one is by far the best! Very easy to set up and navigate, you can customise literally everything and print invoices in bulk for your accountant. The customer support is extremely quick and efficient, very patient and friendly too!
Their support team is amazing and was able to solve problems with rocket-fast follow-ups. We use this app for our two stores and would not change :)
This app is awesome and does exactly what they say it does. I use it every day to print invoices in store because it covers Invoice, Quotes, Credit Notes & Pro Forma Invoices. I especially love the automatic invoice feature that automatically sends out a proper invoice for orders that are placed online and even gives the option to place a link to download an invoice in the order conformation email. Their customer service is also on point. These guys built a solid product which they stand behind, therefore I do not hesitate to recommend the Invoice Falcon app.
this app is very useful and I would recommend everyone to try it out! The app support is also helpful and quick to respond
extremely supportive team of people, responding quickly to all our requests. recommend to everyone who wants to have nice good looking invoices
Very neat and clean app. The chat support is great. Vinay responds to our queries in no time and gives instant solutions to our problems. Also, the pricing is very genuine as compared to other apps in the market. Highly recommended. :)
La uso para realizar las facturas de mi ecommerce. Podria ser más automática y mejor organizada ya que hay que hacer distintos pasos para descargar las facturas.
easy to install, nice design features, easy to use, free plan available is always good, like it so far, just started,
I have been using this app for about 6 months on 4 of my stores, and it has worked really well so far. I haven't had any bugs or problems, and the support team has been quick to reply to my questions. Just now I wanted to sell one of my stores, so I had to export several thousands of invoices for my accounting. I thought that was a really hard and tedious task in the past, since I have been exporting all of my invoices in 25 invoice batches (per page). I asked them if there was a faster option to export my invoices, and it turns out, you just have to select a time frame, and can literally export all of your invoices with one click. So yeah, definitely give them a try, their app is worth it, and they have a free plan anyways.
Absolutely amazing if you are looking for heavy language customization. I needed an invoice in Polish. These guys did a great app for that.
I really love this app! I use it to invoice customers. It's so simple. You just add the new customer, product info and price. You can even view your invoice before you send it with the link to pay. I give it 5 Stars*****
Excellent App! Very friendly and on point customer support service. Love that they work hard to integrate better and automise everything :D!
Best app to make professional invoices! Very kind support and so much possibilities to customize the invoice!! I love it :D
This app is very useful. It helps me to send the incoices to my customers and for me to keep everything tracked. Weld one guys !
good
Excellent Application and the support team has been very responsive. Suggestion: App team is working on making the template more customisable. Hoping for the new feature to be released at the earliest.
Greate app, Its value add to my business and very easily run the reports. And also I can send the invoice to my customer in a professional manner Strongly recommend.
When shopify support help me with suggestion to use your app for automated sending invoices, i have set up my information, and must say is very easy to set up, very nice invoice, etc. Im glad i found it! And your support team have done their work inles than 24h. I love this! Thanks alot!
It is extremely intuitive and easy to configure and the support is really reactive in case of issues. Thank you very much.
Cool - from the first minute, it works very fine.
It is very ease to customize the app.
Visit: K-Deals.de
EXCELLENT!
Very good and fast support. Others need an infinitely long time for answers or want to ask for extra money for support. extremely good support is already provided for the free version. very friendly and competent. The app is really equipped with everything a small and medium-sized company needs.
Thank you so much for the kind words about our app. We're really glad you like it! If there's anything else we can do for you, please don't hesitate to reach out anytime :)
I use Invoice Falcon to automatically generate and send out my invoices via E-Mail. Works like a charm. Best of all, the developers are really responsive to support requests, fixed one small issue I had within a day or two.
Hey, there. Kartik here from Invoice Falcon. Thank you so much for taking the time to write a review. I really appreciate it!
You are absolutely right that our app's GUI translations are not perfect. It is something we plan to fix very soon. We currently use Google Translate to translate the text in the UI of our app. However, the 23 languages we support for our invoices & emails are vetted by our users and professionals, and I can assure you that they are of great quality.
Even if they are not, we always ensure to be responsive and resolve all issues/queries/concerns within 24 hours. Invoice Falcon is our bread & butter, our livelihood and we will strive to make it a great invoicing experience for everyone everyday.
I've written to you with more details on your personal email address. Please take a minute of your day to read it and I'd love it if you could reply back to me. We're anxiously waiting. :)
Best,
Kartik.
A total 5 star experience! Incredible service, and easy to use. Thank you very much. We look forward to further exploring all of the features!
J ADORE CETTE APPLI PRATIQUE TRES BEAU RENDU MAIS JE TROUVE QU4IL MANQUE JUSTE UNE CHOSE C EST LE DETAIL DE L ARTICLE VENDU
C TOUS MERCI POUR CETTE APPLI
i use this app for invoices and it looks very well put together!
was super simple aswell.
Look forward to upgrading my account
Best app for invoices by far, highly recommended, it's easy to use and very intuitive, I use this app to do my taxes