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We have had issues with the app showing that customers still owe .01 after fully paying for their order.
This isnt the end of the world but we have customers asking if they need to pay that .01, etc.
so we reached out to invoice falcon support multiple times with examples of the issue, asking for help to resolve it and did not hear back so we have now uninstalled and replaced it with order printer pro.
We required a unique change to Invoice Falcon as an Australian business to remove the VAT field. I requested the change and within a few business days the team had updated their software to make it possible as they understood our business requirement. Really happy with the response and service from the team. Thank you!
Really useful app. I needed it to create quotes for my shop. Very simple to use. Also I had a positive engagement from the slcustomer service side after I encounter a set up issue.
Great option for sending out a Standard invoice that is not offered in the basic shopify plan.
Very easy to use and fully customizable. Only once in years I had an issue and they responded to my e-mail and solved it. So also customer support is fine - something which you do not know in advance. Thumbs up!
Great service and very easy to use for professional looking invoices!
al principio era muy util, ahora presenta varios de errores entre ellos que no puedo descarga la factura, los números aparecen como N/A etc.
Very easy set up and a great invoice template, very easy to design a new one that looks great and has all the essentials.
Took me 5 mins to set up.
I had an issues with my prices because I wasn't sure which box to check for taxes and the team were really quick to sort it out and fix the issue.
Really easy to use app and support responds very quickly. Invoices fully capable for EU invoice B2B requirements.
Great customer service