Wizard Labs: Invoice Wizard

Wizard Labs: Invoice Wizard

Recensioni (113)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
28 maggio 2024

Very bad app. Do not recommend it to any one!!!

Scandinavian Goods
Finlandia
Quasi 3 anni di utilizzo dell’app
Wizard Labs ha risposto 30 maggio 2024

Hi, thank you for your feedback on our application. However, we feel that this rating may not be fair. We would appreciate it if you could provide more details about your dissatisfaction. Since you installed our app, we have promptly addressed all your support requests. If you have any additional requests or concerns, please let us know, and we will do our best to meet your needs.

17 gennaio 2024

Unfortunately, 1 star. It was for free with limited functionality then they decided to limit also invoices. This is not fair, we started to use it because it was free then you changed it. It would stay at least for your old merchants.

Turku Kārums
Lettonia
8 mesi di utilizzo dell’app
Wizard Labs ha risposto 18 gennaio 2024

I hope this message finds you well. I would like to sincerely apologize for the less than satisfactory experience you had so far. Your feedback is invaluable to us, and I want to assure you that we take it very seriously. I am truly sorry for any inconvenience or frustration you may have experienced, and we are committed to addressing and resolving the issues you faced promptly. Our goal is to ensure that every customer receives the high-quality service they deserve. We have just sent you an email and ready to offer you a proper solution for your business.

16 novembre 2021

No customer service, no help! Finally I decided to remove the app. Why post an app and no customr service??

Fashamo
Regno Unito
7 giorni di utilizzo dell’app
Wizard Labs ha risposto 17 novembre 2021

We're sorry to hear you are having issues with our app. This is the first time we hear from you. I guess somehow your message could not be delivered. So sorry for our late reply, we usually reply to support tickets in a couple of hours.

We'll do our best to help you. Could you please check your inbox again? We have just sent an email to you.

12 gennaio 2024

sppartos
India
Oltre un anno di utilizzo dell’app
Wizard Labs ha risposto 13 gennaio 2024

We appreciate your feedback and I'm sorry to hear that you've had a less than satisfactory experience with Invoice Wizard. Our goal is to provide a seamless and effective solution for our users, and it's disheartening to learn that we fell short of your expectations. We take your concerns seriously and would love the opportunity to understand more about the issues you encountered and how we can improve. Could you please share a few paragraph of text instead of sharing a blank message?