レビュー (100)

総合評価
4.6
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年5月28日

Very bad app. Do not recommend it to any one!!!

Scandinavian Goods
フィンランド
アプリの使用期間:3年弱
Wizard Labsが返信しました 2024年5月30日

Hi, thank you for your feedback on our application. However, we feel that this rating may not be fair. We would appreciate it if you could provide more details about your dissatisfaction. Since you installed our app, we have promptly addressed all your support requests. If you have any additional requests or concerns, please let us know, and we will do our best to meet your needs.

2024年1月17日

Unfortunately, 1 star. It was for free with limited functionality then they decided to limit also invoices. This is not fair, we started to use it because it was free then you changed it. It would stay at least for your old merchants.

Turku Kārums
ラトビア
アプリの使用期間:8ヶ月
Wizard Labsが返信しました 2024年1月18日

I hope this message finds you well. I would like to sincerely apologize for the less than satisfactory experience you had so far. Your feedback is invaluable to us, and I want to assure you that we take it very seriously. I am truly sorry for any inconvenience or frustration you may have experienced, and we are committed to addressing and resolving the issues you faced promptly. Our goal is to ensure that every customer receives the high-quality service they deserve. We have just sent you an email and ready to offer you a proper solution for your business.

2021年11月16日

No customer service, no help! Finally I decided to remove the app. Why post an app and no customr service??

Fashamo
イギリス
アプリの使用期間:7日
Wizard Labsが返信しました 2021年11月17日

We're sorry to hear you are having issues with our app. This is the first time we hear from you. I guess somehow your message could not be delivered. So sorry for our late reply, we usually reply to support tickets in a couple of hours.

We'll do our best to help you. Could you please check your inbox again? We have just sent an email to you.

2024年1月12日

sppartos
インド
アプリの使用期間:1年以上
Wizard Labsが返信しました 2024年1月13日

We appreciate your feedback and I'm sorry to hear that you've had a less than satisfactory experience with Invoice Wizard. Our goal is to provide a seamless and effective solution for our users, and it's disheartening to learn that we fell short of your expectations. We take your concerns seriously and would love the opportunity to understand more about the issues you encountered and how we can improve. Could you please share a few paragraph of text instead of sharing a blank message?