Wizard Labs: Invoice Wizard

Wizard Labs: Invoice Wizard

Avaliações (113)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
28 de maio de 2024

Very bad app. Do not recommend it to any one!!!

Scandinavian Goods
Finlândia
Almost 3 years usando a aplicação
Questão respondida por Wizard Labs 30 de maio de 2024

Hi, thank you for your feedback on our application. However, we feel that this rating may not be fair. We would appreciate it if you could provide more details about your dissatisfaction. Since you installed our app, we have promptly addressed all your support requests. If you have any additional requests or concerns, please let us know, and we will do our best to meet your needs.

17 de janeiro de 2024

Unfortunately, 1 star. It was for free with limited functionality then they decided to limit also invoices. This is not fair, we started to use it because it was free then you changed it. It would stay at least for your old merchants.

Turku Kārums
Letónia
8 months usando a aplicação
Questão respondida por Wizard Labs 18 de janeiro de 2024

I hope this message finds you well. I would like to sincerely apologize for the less than satisfactory experience you had so far. Your feedback is invaluable to us, and I want to assure you that we take it very seriously. I am truly sorry for any inconvenience or frustration you may have experienced, and we are committed to addressing and resolving the issues you faced promptly. Our goal is to ensure that every customer receives the high-quality service they deserve. We have just sent you an email and ready to offer you a proper solution for your business.

16 de novembro de 2021

No customer service, no help! Finally I decided to remove the app. Why post an app and no customr service??

Fashamo
Reino Unido
7 days usando a aplicação
Questão respondida por Wizard Labs 17 de novembro de 2021

We're sorry to hear you are having issues with our app. This is the first time we hear from you. I guess somehow your message could not be delivered. So sorry for our late reply, we usually reply to support tickets in a couple of hours.

We'll do our best to help you. Could you please check your inbox again? We have just sent an email to you.

12 de janeiro de 2024

sppartos
Índia
Over 1 year usando a aplicação
Questão respondida por Wizard Labs 13 de janeiro de 2024

We appreciate your feedback and I'm sorry to hear that you've had a less than satisfactory experience with Invoice Wizard. Our goal is to provide a seamless and effective solution for our users, and it's disheartening to learn that we fell short of your expectations. We take your concerns seriously and would love the opportunity to understand more about the issues you encountered and how we can improve. Could you please share a few paragraph of text instead of sharing a blank message?