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iPacky by Pick and Pack is an outstanding app! It truly simplifies packaging and shipping management. The interface is user-friendly, the features are comprehensive, and customer support is responsive. Thanks to iPacky, our company has gained efficiency and accuracy. A must-have solution for any logistics business. Well-deserved 5 stars!
Thank you so much for your excellent review!
the app really is a great idea, but poorly executed in many ways. I love being able to scan orders and save them as my items usually arrived in multiple shipments, but they dont save 9/10x, even when id pull up an order i just scanned. i contacted their CS and was told different answers, that made zero sense or didnt even apply to what issues ive been having. the order printing tab used to "save" what orders were already printed, but now it no longer does that either. So i have to remember what order # i last printed to or theres duplicate slips printed. Again, CS lacked in a fix on this. Basically gaslight you into thinking it never worked that way previously. Fees + app cost is very high and they dont even make it clear to you that youll be charged fees. Truly is a bummer since the app has a lot of potential if theyd fix these 2 issues and improve their CS. On the look out for an app that can save orders as partially fulfilled until ready for shipment, and correctly marks orders as printed under packing lists.
Hi. You gave a feedback on email that this is working now. We would appreciate if you could update your review.
The iPacky App works exactly as advertised. It has improved the speed of getting orders out to our customers and eliminated a lot of the issues we had for example double shipping orders, shipping incorrect items with the order. Each product is scanned before packing and the app has a great function to alert the warehouse team if the item is not on the order or if the order is unpaid or has already been picked. The support team is always quick to respond.
Thank you so much for your great review! It's always a pleasure to help.
Ipacky is an easy to use order management software that we rely on to map the entire process from picking the goods to printing the packing slips and shipment labels. Ipacky integrates seamlessly with other software solutions such as Printnode or Sendcloud, making it the perfect 360-degree solution for our order management. The different settings make it very customizable and individual.
What I have to put a special focus on is that David and his team go above and beyond to understand our processes and find solutions with Ipacky that exactly meet our requirements. The communication is fast and easy, just excellent. Thank you very much!
Thank you! We are happy that we could help you to do the transition.
Woks great and makes it possible to work with bin locations.
Happy to hear that iPacky is working well for you!
Hola, la aplicación es muy buena y util pero hoy hemos tenido un problema donde figura el mensaje: No hay datos para esta ubicación
No hay cumplimientos abiertos en el pedido para esta ubicación.
No veo la opción de comunicación con soporte técnico. Su ayuda por favor.
Hi. Thank you for the nice review. During our email correspondance the issue should have been fixed. it was a setting that was not set correctly since you fulfill the orders before iPacky. If this is not the case, please contact us again. And our email is listed here, and on our web page.
Throughout the whole process I've received impeccable service from the CEO of iPacky - David.
iPacky helps us keep track of stock - pack at an incredible speed and is super user friendly.
All in all I would recommend this app to everyone operating their own warehouse.
Thank you. It was a pleasure helping you to move to in-house order fulfillment.
Great program/add on to your Shopify store! I was in search of a program to keep track of outgoing inventory that was easy to maneuver and love iPacky. I don’t have to have that worry of my customers not getting the correct number of items.
Thanks for your excellent review. We're happy to hear that your packing mistakes rae long gone.
It's such a good app to use for warehouse stocking-keeping purposes. Easy to use, clean user interface, fast responding. It's fairly priced as well.
Muy buena aplicación para evitar errores al empacar y enviar los pedidos, el equipo de IPacky siempre ha respondido todas mis dudas y me han ayudado a ajustar la configuración de la app para usarla tal y como lo necesito, recomendado.
Thank you so much for your nice words.