iThink Logistics

We’ve been working with I Think Logistic for a while now, and the experience has been great. Their team is responsive, pickups are always on time, and deliveries are handled smoothly. It’s clear they understand how important timely shipping is for a brand like ours.

The tracking system is easy to use, and whenever we’ve had questions or small issues, their support team has been quick to help. It’s made our logistics process a lot less stressful.

I was using delhivery and i was fed up with it due to no POC and ticketing system. Then with ITL they give POC which is the best part as you can just drop a text or call and any concern of yours will be solved asap. My RTO ratio and fake attempts reduced significantly due to same, My POC Mr. Jilani has been very helpful for all concerns as well reattempts, escalated delivery all concerns are handled perfectly

We sincerely appreciate the support and coordination from the ITL team. A special thanks to Ashok Sir for his quick support and management, and to Arina Ma’am for her prompt and proactive assistance.

Their efforts have played a key role in ensuring timely deliveries and quick issue resolution for our team. Happy for this positive partnership

I have worked with many other logistics companies but I have never enjoyed working with any other logistics company like I Think. I felt very good working with I Think Logistics. I have had a very good experience with I Think Logistics.

I have used many Courier Aggregators, and I have also been using IThink Logistics since 4 months now, and I must say ITL is by far the best logistics partner that I would trust my shipments with. Especially since last month, when AMAN GROVER started overseeing my ITL Account, response from ITL Team is quickest, delivery performance is better and RTO percentage is the least till date. Also, I love how detailed yet simplified their dashboard is, unlike all others. Their ITL Connect+ feature takes work off your hands and automates a big chunk of your business.
All in all, it's a go ahead for ITL if you ask me!

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with
If you have any problem, you get an instant reply after messaging, and the issue gets resolved at the same time, it's really great support
same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff AVIRAL KANOUJIYA JI who have been giving us exceptional backed support to have deliveries rectified

We have been working with iThink Logistics for a while now, and our experience has been outstanding. Their platform is easy to use, integrates smoothly with Shopify, and provides real-time tracking updates for our customers. The support team is always prompt, helpful, and ready to resolve any queries. Deliveries are timely, and the overall service has helped streamline our logistics process.

iThink Logistics has been a fantastic partner for our brand. From consistent on-time pickups to reliable delivery, they've exceeded our expectations. The real-time tracking gives our customers peace of mind, and we've received great feedback on the timely delivery of their orders. Their customer support is proactive and always there when you need them. It's truly a comprehensive solution that has not only made our lives easier but also significantly improved our customers' post-purchase experience. They've earned our trust!"

We've had a great experience working with I Think Logistic. Their team is responsive, pickups are timely, and deliveries run smoothly — making logistics stress-free for us.

The tracking system is simple to use, and any concerns we've had have been resolved quickly by the support team.

A special thanks to Sohel for his consistent support, smooth coordination, and quick turnaround on any issues. His proactive communication has made a big difference. We also appreciate Devanshi for always being helpful and responsive whenever needed.

Ashok’s timely updates and attention to detail have also played a key role in ensuring efficient deliveries.

We truly value this positive partnership and look forward to continuing it.

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff MAYURI MAM and DILIP MEHTA who have been giving us exceptional backend support to have deliveries rectified.