iThink Logistics

My shipment is stuck in warehouse since 5th Jan, Not getting any updates.

I've been trying to call iThink Logistic for the last 72 hours, but their 'busy' agents are always just busy with files.
Their support is getting worse and it's making experience horrible. Really frustrated!

Really tough to get hold of iThink Logistic's customer support. Always unavailable and it just wastes so much of your time.

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Thankful for Mr. Atif's Assistance.
I had a delightful experience with Mr. Atif from the logistics company's team.

He personally reached out to address the issues I mentioned, including the manipulation of shipping partner recommendations and RTO staff misconduct. His sincere efforts and dedication to resolving my concerns have turned my experience around.

IThink लॉजिस्टिक्स से पहले, हमने डिलीवरी के लिए कई प्लेटफार्मों का उपयोग करने की कोशिश की, लेकिन वांछित परिणाम प्राप्त नहीं कर सके। Ithink रसद हमारी उम्मीद से अधिक हो गया है। वे वेबसाइट का उपयोग करने में आसान हैं, और एक विस्तृत रिपोर्ट ने हमारी वितरण दक्षता में सुधार किया है और हमें बहुत समय बचाया है ...

HONESTLY ITS COMPLETE SCAM! For 300gm they charge you Rs 122 doesnt matter which zone on an average there is too much of weight discrepancy, there is no customer support whatsoever, they allot an account manager but in reality he doesn't have any knowledge they keep diverting to each other and will ask you to email , which again they keep forwarding to each other in any dispute , there are multiple other option if you really want to save your money then you should like for more established providers then these newbies who are trying to scam businesses.

We think that this is one of the stronger applications if you're looking for a shipping partner in India. Our favorite is the UI of this application. It is very clean and easy to navigate. It integrates well with your Shopify store, better than most of the other apps. We also like the support given by their team. They are quick to aid us and always ready to fix our problems. Our only current problem with this application is the slightly high RTO rates which we are working towards reducing with the help of the iThink Team. If that can go down, this app could really become an ideal application.

If you stop working with them they will hold our remittance amount and even response after give 1000's of call mgs and mail. My 19500 has been put on hold and they don't even bother to solve the issue it has been almost 1year. One of their employee from accounts team is now calling and asking to start work again on Ithink so after that we will resolve your matter on priority.

As earlier I was using some other platform for shipping my products but faced so many problems regarding weight escalation and NDR reports which are actually very frustrating for all the eCommerce sellers. So now iThink logistics is a great platform that reduces my processing time for undelivered orders and gives me proper NDR reports With an automated process flow and also reduces RTO.