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its at the very, very beginning to be user friendly, compared with top players like Printify. The workflow from uploading the image, to placing the image .... till the publishing @ shopify ...its not at all smooth. And for the eyes, the scale is too small. Even upscaling in Chrome/Linux (Ubuntu) nothing changes. The menues with 6-8 px are hardly to read. It still needs lots of development of the ...
I want to like this app but it will not work. It just kicks me back out to the app section of the Shopify app. I did manage to access it in my browser only to face more disappointment. Overall, it's the eternal upload speed, unintuitive UI and super basic design tools that make this a 2 star app. It is a pity too cause It seems like they have a great selection of products. I hate that I hate it.
Hey there,
We're sorry for the disappointing experience you had with our app.
Our technical team has identified and resolved a bug that was causing the app to unexpectedly ...
Where is the customer support? After receiving samples I was happy with, my first customer order was badly misprinted - the entire design was misaligned. I have been in touch via email and still have not had a response. I tried the "chat" on the site and got the response, "I am not at work, love. I will check tmrrw." Pricing is great, but service and support is non-existent.
Hello my friend, my apologies for the previous unhappy experience and unusually slow response. After the version update, our User interface, and design function has been more ...
I gave it 2 stars because it keeps asking me to rate it. I've designed and imported 2 items and it won't let me do anything else. Customer service contacted me in a days time and said clear browser cache, so I did it again. I still can't design anything and taking down the 2 products I can't trust that My customers will receive these goods if I can't even edit them or design more. If the app had ...
Hello my friend, my apologies for the previous unhappy experience and unusually slow response. It's very kind of you to give us important feedback on designer system ...
Unfortunately it makes no sense to start this business when you live in the EU, as the customs will catch every order of your customers as its not declared the right way. To this i had to pay extra 23€ (!) taxes to the customs just to get my sample package from them, what would be very unpleasant for a real customer...
Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service ...
In particular, I am uploading the AOP Hoodie...using your downloaded template but every time I go to upload the file is too large. Very frustrating.
Hello,
Thank you for reaching out and for sharing your feedback with us.
We sincerely apologize for any inconvenience you experienced while trying to upload your AOP hoodie ...
The sneaker and materials itself were of high quality and they fit ok- but it seemed unfinished and one side in particular looked handcut and misshapen. numerous visible product issues not in the mockups online -double stitches, frayed edges, etc. when i posted pictures of the actual product reaction was less than enthusiastic. others say they have had a positive experience so maybe it was that ...
Hey there,
Thank you for providing your feedback. We appreciate your pursuit of the perfect product.
On March 20th (UTC+8), you reached out to us via online chat, expressing ...
First order not so good. If this continues I will delete it. Was not a good first impression while my customer was surprised because of one items from his order couldn’t get sent
Thank you for your feedback, and we apologize for the unpleasant shopping experience we gave you on the phone grip. At present, we have reorganized our support team, which is ...
I downloaded the app simply because it said in their bio they do canvas shoes and i thought it would be a great addition but after trying to find it in the app it looks like they dont do them. Waste of time downloading it
My dear friend, thank you for your feedback. In fact, we have canvas shoes, maybe just when you use the app, we removed the product and updated it. It's been four years since ...
ho problemi con la verifica della mail ,non mi fa aprire l'applicazione e non posso lavorarci
Hello,
Thank you for reaching out to us and bringing this matter to our attention.
We have not received any prior reports of customers experiencing email verification issues ...