Valutazione complessiva
4
Numero di recensioni per livello
  • Il 68% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 7% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 9% delle recensioni ha 1 stelle
19 settembre 2023

In particular, I am uploading the AOP Hoodie...using your downloaded template but every time I go to upload the file is too large. Very frustrating.

Paisley Sian
Stati Uniti
Circa un mese di utilizzo dell’app
JetPrint Fulfillment ha risposto 30 marzo 2024

Hello,

Thank you for reaching out and for sharing your feedback with us.

We sincerely apologize for any inconvenience you experienced while trying to upload your AOP hoodie using our template. Rest assured, we have swiftly resolved the issue regarding file size limits to ensure a smoother experience for all our users moving forward.

We are always open to hearing from you, whether it's to report challenges or offer suggestions for further improvements. Your voice matters to us, and we're here to listen.

Thanks.

20 gennaio 2019

I have had multiple products not arrive to my customers. I am sick of having to refund items cause of this company's incompetence. I'm losing money solely due to this app. Also, it takes forever to get a reply from them, and when they email you back, chrome flags their emails/files as being harmful.

I'm over it.

Helicity Designs
Stati Uniti
8 mesi di utilizzo dell’app
JetPrint Fulfillment ha risposto 1 aprile 2024

Hey there,

We sincerely apologize for the inconvenience you've experienced regarding your orders not reaching your customers. Ensuring timely delivery is our responsibility, and we have implemented a comprehensive refund policy to mitigate any financial losses you may incur due to this issue.

Rest assured, our newly assembled team is dedicated to addressing and resolving any problems you encounter promptly. We understand the importance of timely assistance and are committed to improving our response times to better serve you.

Regarding the matter of emails being flagged as harmful by certain providers, we understand your concerns. However, please note that this can be a result of individual email service providers' spam filters. We assure you that our emails and attachments are free from harmful content. We recommend checking your spam folder and marking our emails as safe to ensure you receive future communications without any interruptions.

We genuinely value your feedback and would like to extend our apologies once again for the inconvenience caused. If given the opportunity, we would be grateful to continue serving you.

25 giugno 2019

I really like the quality and service of this company. As of now the watch is a steady staple in my shop. Looking forward to running and canvas shoes soon!!

Customer Service is excellent what more can I ask for?

I recommendation worthy app!

MIYANFINCHEN
Germania
8 mesi di utilizzo dell’app
1 maggio 2022

I just use this to make my second shoe. And I'm loving it. Awesome design features. She looks great. Thank you. Can't wait to make my next one.

Beezy Bees designs
Stati Uniti
8 mesi di utilizzo dell’app
11 settembre 2021

Unlike other print on demand apps, JetPrint really keeps their focus on our needs, bringing us fresh new products constantly! No other app has their products!

Rock The Art
Stati Uniti
8 mesi di utilizzo dell’app
11 giugno 2021

I like this platform, it has a nice range of products and easy to navigate and create. I recommend this app for veveryone

DopeClothingCompany
Stati Uniti
8 mesi di utilizzo dell’app
7 giugno 2018

JetPrint Fulfillment is amazing to work with, and I am happy to use their services. The app is very easy to use. While the product selections are few, the quality of the products is amazing. The watches are high quality and look great, and the printed images are fantastic. My customers are very happy, and so am I. They are working on increasing their selections, and options, which is exciting. They strive at having amazing customer service and are always quick to answer any questions you may have or problems you may encounter. I would highly recommend them and their services. Good job!

Shimmy Shang
Stati Uniti
8 mesi di utilizzo dell’app
Data modifica: 24 gennaio 2023

I have yet to see their quality, as I am still making products, but slow CS response time (mid conversation the assistant dipped for more than 15 hours as of now) and literally asking to be reviewed EVERY time I move pages or try to work on a product disrupts work flow.

On to what I have found so far, 3-6 week ship time for most items (Watches for example) means customers will be waiting a long time for the item. No assurance on if its shipped with your business information or theirs, also they ship the bill of lading/RO sheet/Whatever WITH the item with a different price on it than customers will be paying which will lead to issues as well.

But I do like that they have things I have not seen elsewhere. It would be nice if they could do something about shipping times and the invoice issue.

On the user side of things, the whole site looks like an Ali-express site that you get to modify which means that the products have long, similar names to each other because they are keyword stuffed instead of made for customers (us) to use best. You have to take down item numbers in order to find it again because the ability to clone a item and then edit the image in it is not possible from what I have seen.

Edit: Even AFTER leaving this review it continues to barrage me with 'please rate us' things. If this keeps up, I will uninstall.

Edit: 2 Weeks and STILL getting 'rate us' requests.

DestasDakimakura
Stati Uniti
8 mesi di utilizzo dell’app
JetPrint Fulfillment ha risposto 18 aprile 2023

Hello my friend, my apologies for the previous unhappy experience and unusually slow response. For now, JetPrint POD Center has reorganized a better-dedicated customer service team to help you deal with the problem in time. Therefore, we really appreciate your important feedback and advice on the User Interface. We will continue to improve the website including functions and products, please kindly allow us a little more time to test it before the official launch, we'll inform you as soon as the optimization is completed.

2 maggio 2023

I recently discovered this incredible app and its fantastic collection! The variety and quality of the products exceeded my expectations, truly going above and beyond. The best part about Jetprint is its seamless integration with your store categories, allowing your designs to be published directly after completion.

MUGAPA
Canada
7 mesi di utilizzo dell’app
Data modifica: 18 febbraio 2022

awful. no response. no refund. no products. had to refund customer and had to call credit co. to dispute purchase for items not received.
DO NOT USE. IF I COULD IT WOULDN'T BE ANY STARS.

royallyon.store
Stati Uniti
8 mesi di utilizzo dell’app
JetPrint Fulfillment ha risposto 30 marzo 2024

Hey there,

We're sincerely sorry to learn about your unpleasant experience. At JetPrint, we are committed to delivering top-notch service and ensuring orders are promptly fulfilled. Regrettably, we fell short of meeting your expectations on this occasion.

To address this issue, we've implemented a new team and streamlined our refund process to ensure it's faster and smoother. Additionally, we've introduced a revised refund policy to give our customers better service.

We deeply apologize for any inconvenience trobles you and hope for the chance to offer you improved service in the future.

Thanks.