Recensies (411)

Algemene beoordeling
4
Cijfers per recensieniveau
  • 65% recensies zijn 5 sterren
  • 13% recensies zijn 4 sterren
  • 8% recensies zijn 3 sterren
  • 5% recensies zijn 2 sterren
  • 9% recensies zijn 1 sterren
1 juni 2021

The app is user friendly, but sadly delivery of product is very long (4+ weeks) and some items are sent back to the sender. Not very good look for our brand as we proud ourselves to delivery the best customer service as possible. We are quite disappointed...

Limitless Evolution NZ
Nieuw-Zeeland
11 maanden gebruiken de app
JetPrint Fulfillment heeft geantwoord 2 juni 2021

updated in 2023: Really appreciate your important feedback and advice here my friend, After years of precipitation and versions update, our User interface, and design ...

Bewerkt 16 april 2019

Update: I ordered 3 phone grips in February and I received two. The third came blank. I was told I would receive both a refund and a free phone grip. Neither of which has happened. Each time I ask, I get no tracking info nor any real information regarding my transaction. Needless to say I am disappointed as I still like their watches but am now reconsidering my relationship wit this company.

...

Alligatorcigs
Verenigde Staten
11 maanden gebruiken de app
JetPrint Fulfillment heeft geantwoord 18 april 2023

Thank you for your feedback, and we apologize for the unpleasant shopping experience we gave you on the phone grip. At present, we have reorganized our support team, which is ...

8 november 2023

Delivery is too long; no notifications. I had an order stay in production and never was delivered.

FLÌ PÊP™
Verenigde Staten
8 maanden gebruiken de app
JetPrint Fulfillment heeft geantwoord 8 april 2024

Hey there,

We apologize for your disappointment with our service.

After reviewing your order history, it seems that you placed your hat order with us on October 6, 2023 (UTC+ ...

17 mei 2023

I want to like this app but it will not work. It just kicks me back out to the app section of the Shopify app. I did manage to access it in my browser only to face more disappointment. Overall, it's the eternal upload speed, unintuitive UI and super basic design tools that make this a 2 star app. It is a pity too cause It seems like they have a great selection of products. I hate that I hate it.

An Odd Shoppe
Verenigde Staten
3 maanden gebruiken de app
JetPrint Fulfillment heeft geantwoord 3 april 2024

Hey there,

We're sorry for the disappointing experience you had with our app.

Our technical team has identified and resolved a bug that was causing the app to unexpectedly ...

1 december 2022

Where is the customer support? After receiving samples I was happy with, my first customer order was badly misprinted - the entire design was misaligned. I have been in touch via email and still have not had a response. I tried the "chat" on the site and got the response, "I am not at work, love. I will check tmrrw." Pricing is great, but service and support is non-existent.

Roaming Crow Apparel
Canada
Ongeveer 2 maanden gebruiken de app
JetPrint Fulfillment heeft geantwoord 18 april 2023

Hello my friend, my apologies for the previous unhappy experience and unusually slow response. After the version update, our User interface, and design function has been more ...

20 december 2022

I gave it 2 stars because it keeps asking me to rate it. I've designed and imported 2 items and it won't let me do anything else. Customer service contacted me in a days time and said clear browser cache, so I did it again. I still can't design anything and taking down the 2 products I can't trust that My customers will receive these goods if I can't even edit them or design more. If the app had ...

Access-Granted.co
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
JetPrint Fulfillment heeft geantwoord 18 april 2023

Hello my friend, my apologies for the previous unhappy experience and unusually slow response. It's very kind of you to give us important feedback on designer system ...

Bewerkt 17 oktober 2019

Unfortunately it makes no sense to start this business when you live in the EU, as the customs will catch every order of your customers as its not declared the right way. To this i had to pay extra 23€ (!) taxes to the customs just to get my sample package from them, what would be very unpleasant for a real customer...

More Money Watches
Duitsland
Ongeveer een maand gebruiken de app
JetPrint Fulfillment heeft geantwoord 25 oktober 2019

Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service ...

19 september 2023

In particular, I am uploading the AOP Hoodie...using your downloaded template but every time I go to upload the file is too large. Very frustrating.

Paisley Sian
Verenigde Staten
Ongeveer een maand gebruiken de app
JetPrint Fulfillment heeft geantwoord 30 maart 2024

Hello,

Thank you for reaching out and for sharing your feedback with us.

We sincerely apologize for any inconvenience you experienced while trying to upload your AOP hoodie ...

Bewerkt 11 februari 2021

First order not so good. If this continues I will delete it. Was not a good first impression while my customer was surprised because of one items from his order couldn’t get sent

CrispyFreshClothing
Verenigde Staten
13 dagen gebruiken de app
JetPrint Fulfillment heeft geantwoord 18 april 2023

Thank you for your feedback, and we apologize for the unpleasant shopping experience we gave you on the phone grip. At present, we have reorganized our support team, which is ...

25 april 2019

I downloaded the app simply because it said in their bio they do canvas shoes and i thought it would be a great addition but after trying to find it in the app it looks like they dont do them. Waste of time downloading it

your way fashion group
Australië
7 dagen gebruiken de app
JetPrint Fulfillment heeft geantwoord 18 april 2023

My dear friend, thank you for your feedback. In fact, we have canvas shoes, maybe just when you use the app, we removed the product and updated it. It's been four years since ...