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J'ai mis 5 étoiles car jusqu'a présent je n'avais rien à redire sur le fonctionnement de jetprint mais depuis quelques heures maintenant je suis comme bloqué , je ne peux plus ajouter d'article dans ma boutique , pourquoi ? MERCI
VERY ORGINANIZED . AND ALSO REASONABLE
It seems great. It's easy to find the products I wish to review. Your site has many products that inspire creative ideas. My store is not 'live' yet. I will definitely look at your ratings as part of my due diligence. I look forward to producing interesting products with you.
The is great! I love the all over big prints on the products! Maybe add some men wearing the bomber jackets so it could be added to a men's clothing store.
They are not responsive to emails and messages. However the app appears to run smoothly.
Hey there,
We're sorry for the delay in getting back to your emails and messages promptly. Cus most of our employees were on vacation for Chinese New Year celebrations and a little more slowdown than we had hoped for, but we back now. And we're fully committed to addressing your concerns as quickly as possible.
ho problemi con la verifica della mail ,non mi fa aprire l'applicazione e non posso lavorarci
Hello,
Thank you for reaching out to us and bringing this matter to our attention.
We have not received any prior reports of customers experiencing email verification issues with our application.
To address your concern, we suggest verifying that your network connection is stable and functioning properly. Oftentimes, connectivity issues can impede an app's performance. Additionally, please double-check that the email address you entered is accurate to ensure successful verification.
If you have any further questions or feedback, please don't hesitate to reach out to our customer service team. We are here to assist you to the best of our ability.
Having to start every design from scratch. Need to be able to copy layouts (or save templates), and replace images with the same position and dimensions.
Copy needs to also copy tags & descriptions, as adding these in repreatedly.
Need a Pattern function, to repeat tiled patterns. Am having to save multiple files with different dimensions (e.g. 6x6, 9x9...) for each product.
EDIT: Patterns have just been added, but unable to centre the pattern on the product.
Never received a tracking update for the item, my account always stated "in production" 3 weeks after the order was placed. When the item finally arrived ANOTHER BRAND'S merchandize was with the product. I initially thought it was a joke: No Quality control, no accountability. Save your brand - partner somewhere else.
Hey,
Thank you for your suggestion. Currently, each of our orders comes with a tracking number and is updated synchronously based on the order status.
According to our investigation, you placed only one order with us in 2023. This order was paid on November 14th (UTC+8), and it arrived on November 28th (UTC+8). It took a total of 14 days from order payment to order delivery.
After you received the goods, our customer service department did not receive any information from you regarding the order. If there is an order error or any other issue, you can contact our customer service within 30 days of receiving the product for a refund.
I have really enjoyed adding my designs to their products. It's fun and makes some really nice merchandise!
Nice App. You need more current shoes, Chunky, Big Bottoms, Stacks etc. MOre comperable to popular brand styles. I do like the app though.
Hey there,
Thank you for your feedback and for your continued support of JetPrint.
We want to sincerely apologize for the delay in addressing your request for more current shoe styles, including Chunky, Big Bottoms, and Stacks. We take customer feedback seriously, and we want to assure you that your request was submitted to our production department early on. Unfortunately, this project had to be paused due to unforeseen challenges.
It's important to note that the development of new shoe styles entails significant investment, both in terms of time and resources. We have invested substantial funds in acquiring equipment and materials for these endeavors. Regrettably, despite our best efforts, some projects have not yielded the desired results, and the equipment purchased for these purposes now sits unused.
Moreover, we understand that shoe preferences can vary greatly among our diverse customer base. While we strive to offer a wide range of styles, it's challenging to ensure that every shoe will resonate with everyone. Nevertheless, we are committed to continuously improving our product selection and welcome any further suggestions for new shoe designs.
Once again, we appreciate your feedback and your loyalty to JetPrint.
Thanks.