JetPrint: Print On Demand

I would suggest that anyone planning to use the app to order a few sample products and not just depend on the mockups you make. I purchased samples of my brand color and patterns on 7 items mostly handbags. The shipping was separate for each item, even though they were all shipped to me, which came out to be as much as the products themselves. The other disappointment is that the items were shipped recklessly not professional at all. They arrived wrapped in plastic, some brown some white, and taped and not neatly. This is definitely, not what I would expect a customer to receive at all. None of the items were in boxes. This meant that the items were not protected from creases and bends. The mockups looked great, and the color and print were perfect but only two of the items came close to being the correct color, even though the same color was used for all the items. The color was supposed to be a blue shade and one of the items came out white and the others were lavender not consistent and looked faded out in some areas. The print was not defined and looked blurry. What a big disappointment, I was so looking forward to a line of products with JetPrint. There is no way that I would be able to offer the product to customers. They look nothing like the crisp mockups of the designs made on Jet print and shown in my store. I had to remove all of the items. I'm so glad that I placed a sample order. I could not imagine a customer placing an order from my website and receiving what I received that would be unimaginable and bad business as well as false advertisement. I still don't get why they would charge me and send me items that did not match the color of my mockup, not good business at all.

Customer support is not very active in chat. I would send a message and see that the agent was active minutes ago but would not get a response until days later. That would also be a big concern when selling customized items. From reading the JetPrints page and seeing the products they offered I was so excited but they did not deliver, pretty much disappointed in quality and service.

muy buen producto. Asistencia rapida.un 10.Diseño en la aplicacion muy facil .Me gustaria que tuviera mas ropa para personalizar .Precios muy buenos

I never imagined I would be able to design my own tartan watches! So far I'm impressed... can't wait to see my first sample watch... the design interface was really straightforward to use... After my order arrives I'll further review... The Tartan Artisan ®, Scotland. So far thumbs up! :)

Just getting started, but have to say so far their support people were super fast, informed and friendly answering all of our questions. The user interface for uploading is pretty simple. They also sound like they have some beautiful new products in the works. We'll update as we get going.

great selection of products to choose from and work with . i just wish some products had a different layout to work with, or a system that can mirror the other side to make customizing some products easier . that way you know for sure either both sleeves on a shirt, hoodie, jacket, or shoe will look identical to one another . other than that i have no concerns or anything really to complain about . i will say being in the United States of America, products do take some time to get here, i don't know if that's because of COVID-19 or what, but that's not a big problem for me .

JetPrint has a really nice collection of products! And their customer service is amazing. They are super nice and answer to any questions right away. :D Thank you for your awesomeness!

I added JetPrint, because of the pricing and the great variety of products. I ordered five items to test the quality and see how the shipping times worked, since they were coming from China. I placed the order on Jan 02. I received three of my items within 30 days. The Stand Collar Zipper Hoodie was defective, it had the colored marking from the selvedge edge, sewn along the zipper chest high. This is not easily hidden when it does not match the print and color of the fabric. How does quality control miss something so obvious? Then the Casual Sandals I ordered had not arrived by Feb 08. I reached out to customer care twice with no resolution. I finally received the sandals on Feb 17 and have not resolved the jacket issue. This is not something I want to have to deal with, with my customers. Word of mouth and repeat customers are important to my business. I understand long lead times and I am upfront with that information in my shipping, but I placed an order for five items and 40% of the order had issues, I can’t afford to lose 40% of my customers.

I used this app to create products for my store. I love how much control you have to design over the products

Easy to use. Wide selection. Haven't placed my first order yet. The one frustrating part is sometimes the server doesn't respond well when adding new designs as of late. I've uploaded over 200 designs and it started saying there are upload issues.

I have ordered a few products from this supplier. so far everything has come as created. Slow shipping but hey its not AMAZON