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When things work, they’re great (as you would expect any business to be). The problems arise when things go wrong. We’ve done literally thousands of orders over the last few years with JetPrint largely without issue and would be happy to have given them 4 stars. But over the last 6-8 weeks the service has become extremely poor for seemingly easy to fix matters, costing us financially and ...
Upgrade your app by adding click one Radio button to update the cost of the product. add one price change for all.
Part two, add lock image into place. So it does not move.
Hey there,
We’re sorry to hear that you’ve had a frustrating experience with our app.
First, for products with multiple attributes, our app does allow you to set prices for ...
At this point I would not recommend.
Hi, I have redone the Hoodies, Codes as follows 8m5pcq7l , c5d7ldnc
All these products were done on your app, and are listed in My Products with codes 7o7j46s4 & h8ob4c43
These are for an event so do what you can and refund me for what you can”t I need them for the 20/8/24
From: Lisa from JetPrint Print On Demand
Sent: Monday, August 5, 2024 12:26 PM
To: ...
Hello,
We apologize for the inconvenience caused. We need to explain to you about your order.
All times mentioned are UTC+8.
On August 2, 2024, 9 products were ordered, ...
All my products are showing as sold out, what? why? They are print on demand. I cant get anyone on support, do I just delete them???
Hello,
We apologize for the inconvenience and any frustration caused by your experience.
To clarify, if all products are out of stock, we take the initiative to remove them ...
Their automated system charged me 3 times what i was supposed to pay for an order. The customer service is useless. The automated chat is completely useless. The didn't answer my questions and did not resolve my problem even when i sent them pictures with proofs. They robbed me over $120 dollars! Beware!
Hello,
We're here to voice our protest against your "inaccurate and irresponsible" statements.
To begin with, our automated system is typically off by default. However, in ...
Consistant technical errors present your clients with an unpleasent experiance.
Hi,
We sincerely apologize for the unpleasant experience you've had with our app. Your feedback is important to us, and we are committed to improving our service.
If you ...
I am not happy with the design strategy. The designs don’t align well because there’s no auto fit or boundaries to put them in place. They slide all over the place. I was unsuccessful after a whole hour trying to mirror my shoe designs so no, I’m not satisfied with my experience.
It took two weeks for Jetprint to tell me they ran out of the tote bag I ordered for my customer. Two weeks and nocontact. I have customers. I will update this review if they make it right very quickly.
Hello,
Thank you very much for your review.
We sincerely apologize for the inconvenience caused by our oversight in not promptly notifying you of the inventory issue ...
My design keeps coming out printed backwards
Hey there,
We apologize for the inconvenience you've experienced with our printing services. Your satisfaction is our utmost priority, and we regret any frustration caused.
...
I'd love to speak with someone whose leaving the great reviews because I want that same experience. I ordered some sample watches on Jan 25, 2022 and my order is not being processed and I haven't been able to reach anyone from the company by phone, email, whatsapp, or by their other customer service number. I even tried facebook messenger. I'm going to be forced to dispute my order soon with my ...
Hello,
We sincerely apologize for any inconvenience caused to you.
We completely understand your frustration regarding the delays in order processing and the challenges in ...