Jewelry Solutions , 20 arvostelua

Kokonaisarvio
2,4
Lukumäärä luokitustasoa kohden
  • 50 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 5 % arvioista on 2 tähteä
  • 45 % arvioista on 1 tähteä
11. heinäkuu 2023

App suddenly stopped working. No support to help. I'm not the only one with this experience. Don't pay for this

CX Jewellers
Kanada
Vuosi sovelluksen käyttöä
Jewelry Solutions vastasi 8. maaliskuu 2024

Dear CX Jewellers,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

10. huhtikuu 2020

This app is very helpful for our business! It easily synced with our website. Installation is also quick and straightforward.

Athra
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Jewelry Solutions vastasi 17. huhtikuu 2020

Athra, thank you for trusting in our solution. Do not hesitate to contact us if you need any assistance.

17. kesäkuu 2021

just started using this app and so far it has checked off all of my requirements. Glad I found something that can help me launch.

Mical Jewelry
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
Jewelry Solutions vastasi 17. kesäkuu 2021

Mical, thank you for your support.

30. elokuu 2021

I am writing this review in hoping to get in contact with this company. I have email multiple times and get meet with a response saying my question is being review. But no actual response. Then when i try again the email gets kicked back to me. I would love to use this product but I am unable to use the company I want to use through them. Can you please contact me so i can know if your product will work with what i need. tommy@bennettco.co

Bennett Jewelry Co.
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Jewelry Solutions vastasi 4. syyskuu 2021

Dear CX Tommy,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

8. lokakuu 2022

I use this app to list all my stock in my online store the app has gone offline and all efforts to reach support failed they have simply abundant this app and left the customers in the dark and my shop offline. I have lost many customers because of this and would not recommend this to anyone.

Diagem Diamonds
Etelä-Afrikka
Yli 2 vuotta sovelluksen käyttöä
Jewelry Solutions vastasi 8. maaliskuu 2024

Dear Diagem Diamonds,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

3. helmikuu 2023

Same as previous reviews... We use this app to list part of our stock in our online store. As of today, the app has gone offline, all efforts to reach support failed and we're left in the dark AND MY SHOP OFFLINE. None of our products can be purchased even though only 10% of our products are using Jewelry Solutions. We are losing customers and revenue because of this and would not recommend this to anyone. A significant amount of work went into listing with this App, so deleting it and starting over is another big loss.

ECOMARK Diamonds
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
Jewelry Solutions vastasi 8. maaliskuu 2024

Dear ECOMARK Diamonds,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

1. marraskuu 2020

This app is great, easy to use and friendly. The product filter, video and 360 view are the essential feathers that every jewelry website must have. They are very helpful. I’m satisfied with the customer service.

Thailand Gem
Thaimaa
Yli vuosi sovelluksen käyttöä
Jewelry Solutions vastasi 11. marraskuu 2020

Thank you very much. Do not hesitate to contact us if you need anything.

Muokattu 16. kesäkuu 2021

Jewelry Solutions app started working fine in the beginning, but after 4 weeks of working the app crashed. I have been trying to reach their support and it has been over a week now and I have not received any email back regarding to my issue.

M&V Vanguard Jewelry
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
Jewelry Solutions vastasi 11. toukokuu 2021

Dear M&V Vanguard Jewelry,

Our team was based in Ukraine and we faced serious challenges during the war. We permanently moved our team to the Americas and we fixed all known issues, adjusted app progress, and normalized customer support.

Could you give us another chance? Thank you.

30. kesäkuu 2020

This app is great! They are super helpful and will listen to your every need with care. I required a lot of customizations for my website and they were done with ease and in a timely manner. I’m extremely satisfied with the customer service and quality of this app and recommend it to anyone who is looking to sell jewelry in Shopify.

Japan Auction House
Japani
Vuosi sovelluksen käyttöä
Jewelry Solutions vastasi 30. kesäkuu 2020

Hi, thank you for working with us! We are glad to help your business. If you need anything, please contact us. :-)

Muokattu 3. kesäkuu 2021

we had so many customizations to get our store off the ground and the developer has been extremely helpful and diligent in customizations. We could not possibly be more pleased. Highly recommended!!! We love jewelry solutions!!!!! <3

GITANO GEMS
Yhdysvallat
7 kuukautta sovelluksen käyttöä
Jewelry Solutions vastasi 17. marraskuu 2020

Gitano Gems, thank you very much for you feedback. we are under an incredible amout of work due to the pandemic demands. We are releasing a large update, with incredible features in couple weeks and would love to help you with all your demands. We have replied your ticket. Thank you.